Sodexo Live!
General Manager
At Sodexo Live! , we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here’s you’ll build a career where 'everyday' is anything but normal.
Location:
Nashville, TN – New General Manager for the Nissan Stadium
Unit Description Sodexo Live! is proud to be the hospitality partner for the Tennessee Titans’ upcoming new Nissan Stadium, set to open in
February 2027
in the heart of Nashville. We are assembling a powerhouse team under a multi‑year contract to lead operations beginning
Summer 2026
with the first major event set for April 2027. This 60,000‑seat enclosed stadium will be a year‑round destination for NFL games, college football, concerts, and global events. It will also feature panoramic skyline views, the largest rooftop bar in the U.S., and a 12,000 sq ft community center, making it a landmark for both entertainment and civic engagement.
Principal Function The General Manager will oversee a high‑performing team delivering exceptional guest experiences through food, beverage, and premium services. They will be a strategic leader driving operational excellence, innovation, and community engagement in one of the most anticipated stadium projects in the country. The General Manager will provide hands‑on leadership to facilitate dining experiences that exceed guest expectations, while revenue is maximized and expenses are effectively controlled. Their highest priorities will be to ensure Sodexo Live!’s standards for quality, service, timeliness, safety, security, sanitation and regulatory compliance are adhered to. They will plan and prepare for events and activities according to anticipated guest attendance and client expectations, provide hands‑on management and oversight, and direct and support post‑event activities, reconciliation and reporting.
Essential Responsibilities
Leads all operations including concessions, catering, suites, clubs, and special events for the stadium.
Provides hands‑on leadership and direction to department heads and staff.
Fosters relationships with the Titans organization, vendors, and community partners.
Champions innovation in service delivery, technology, and fan engagement.
Manages the financial performance of the venue through effective control of expenses and through the development, analysis and implementation of budgets, sales plans and forecasts.
Participates in the recruitment, selection and training processes as needed.
Identifies and responds to client and customer feedback and assists in escalated situations as necessary.
Ensures compliance with company standards, client specifications, contractual obligations, and other legal and regulatory compliance requirements.
Qualifications / Skills
Bachelor’s degree and/or appropriate combination of education and experience to support on‑the‑job effectiveness.
A minimum of 5 years of previous senior leadership experience within a diverse, contract‑managed food and beverage environment.
Proven success in leading large teams and focus on exceptional client relationships and customer service.
Strong financial acumen and managing multimillion‑dollar operations.
Passion for sports, entertainment, and creating unforgettable guest experiences.
Ability to thrive in a fast‑paced, high‑profile environment.
Demonstrated success in interfacing with a variety of organizational functions and departments.
Strong working knowledge of food safety, sanitation, and general workplace safety standards with knowledge of Health Department requirements.
Self‑starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business.
Other Requirements
Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly‑quartered environment.
Hours may be extended or irregular to include nights, weekends and holidays.
Benefits
Health Savings and Flexible Spending Accounts
Life and Disability Insurance
Accident, Critical Illness, and Hospital Indemnity Coverage
Identity Theft Protection
Adoption Assistance
Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
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Location:
Nashville, TN – New General Manager for the Nissan Stadium
Unit Description Sodexo Live! is proud to be the hospitality partner for the Tennessee Titans’ upcoming new Nissan Stadium, set to open in
February 2027
in the heart of Nashville. We are assembling a powerhouse team under a multi‑year contract to lead operations beginning
Summer 2026
with the first major event set for April 2027. This 60,000‑seat enclosed stadium will be a year‑round destination for NFL games, college football, concerts, and global events. It will also feature panoramic skyline views, the largest rooftop bar in the U.S., and a 12,000 sq ft community center, making it a landmark for both entertainment and civic engagement.
Principal Function The General Manager will oversee a high‑performing team delivering exceptional guest experiences through food, beverage, and premium services. They will be a strategic leader driving operational excellence, innovation, and community engagement in one of the most anticipated stadium projects in the country. The General Manager will provide hands‑on leadership to facilitate dining experiences that exceed guest expectations, while revenue is maximized and expenses are effectively controlled. Their highest priorities will be to ensure Sodexo Live!’s standards for quality, service, timeliness, safety, security, sanitation and regulatory compliance are adhered to. They will plan and prepare for events and activities according to anticipated guest attendance and client expectations, provide hands‑on management and oversight, and direct and support post‑event activities, reconciliation and reporting.
Essential Responsibilities
Leads all operations including concessions, catering, suites, clubs, and special events for the stadium.
Provides hands‑on leadership and direction to department heads and staff.
Fosters relationships with the Titans organization, vendors, and community partners.
Champions innovation in service delivery, technology, and fan engagement.
Manages the financial performance of the venue through effective control of expenses and through the development, analysis and implementation of budgets, sales plans and forecasts.
Participates in the recruitment, selection and training processes as needed.
Identifies and responds to client and customer feedback and assists in escalated situations as necessary.
Ensures compliance with company standards, client specifications, contractual obligations, and other legal and regulatory compliance requirements.
Qualifications / Skills
Bachelor’s degree and/or appropriate combination of education and experience to support on‑the‑job effectiveness.
A minimum of 5 years of previous senior leadership experience within a diverse, contract‑managed food and beverage environment.
Proven success in leading large teams and focus on exceptional client relationships and customer service.
Strong financial acumen and managing multimillion‑dollar operations.
Passion for sports, entertainment, and creating unforgettable guest experiences.
Ability to thrive in a fast‑paced, high‑profile environment.
Demonstrated success in interfacing with a variety of organizational functions and departments.
Strong working knowledge of food safety, sanitation, and general workplace safety standards with knowledge of Health Department requirements.
Self‑starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business.
Other Requirements
Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly‑quartered environment.
Hours may be extended or irregular to include nights, weekends and holidays.
Benefits
Health Savings and Flexible Spending Accounts
Life and Disability Insurance
Accident, Critical Illness, and Hospital Indemnity Coverage
Identity Theft Protection
Adoption Assistance
Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
#J-18808-Ljbffr