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Experience Senior Living

Care Partner

Experience Senior Living, Anderson, Indiana, United States, 46016

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The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.

Responsibilities

Assist residents with their personal care and activities of daily living as assigned and as requested by residents and in accordance with the service plan

Perform daily housekeeping tasks as assigned using established procedures and standards

Perform laundry duties as assigned

Review and participate in 24 Hour Reports, shift change reports and verbal reports as needed.

Assist residents to and from scheduled life enrichment programs

Promote personal choices, independence and spiritual needs as needed

Provides verbal encouragement and support to residents

Prioritizes tasks to ensure optimum services to residents as requests and needs change

Communicate to the Director of Health & Wellness when a resident's needs have changed

Communicate to other departments as residents' needs arise during the shift

Respond to resident pendant/wearable calls in a timely manner

Ensure compliance with new resident care needs

Assure that established infection control practices are maintained

Report all accidents and incidents as soon as possible to supervisor, no matter how minor

Maintain the confidentiality of residents' personal care information

Honor the residents' personal and property rights

Be knowledgeable and prepared for emergency situations including disasters, fire, and other emergencies

Requirements

High School Diploma or equivalent

Certified Nursing Assistant/ Home Health Aid Required

License / Certificate for Medication Assistance (if applicable) as needed per state regulations preferred

CPR certification / First Aid certification preferred

Must complete all state and Experience Senior Living specified training programs

Able to read and comprehend simple instructions and short correspondence. Able to write simple correspondence. Able to effectively present information in one on one and small group situations to customers, residents, and other team members of the organization

Able to apply common sense understanding to carry out detailed written or verbal instructions. Ability to deal with difficult situations

Connect and help residents transition from home to community through thoughtful engagement at every level of interaction

Able to communicate effectively with all levels of management, team members, residents, family members, vendors, referral sources and outside contacts

Able to make independent decisions

Must be able to communicate in a warm, friendly, and caring manner

Must possess a passion to work with and around senior citizens

Knowledge of customer service principles and practices

Ability to work varied schedules to include weekends, evenings, and holidays

Appearance is neat, clean, and according to dress code

Able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; deals with service failures and prioritizes customer needs

Able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well

Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport

Able to work cooperatively with a group of people to achieve goals and objectives

Able to be tactful; maintains confidences and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly

Able to keep an open mind and change opinions on the basis of new information; performs a tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs

Benefits We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

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