Better Talent
Company Overview
Brunswick Vacation Rentals and Carolina Getaway stand apart because this isn’t just where we work—it’s where we call home. As a locally operated company, we bring decades of experience in the Brunswick County and Hanover County markets and pride ourselves on delivering genuine hospitality and one‑on‑one service that big-box brands simply can’t match. We believe there’s no better place to lead than Wilmington, NC – a thriving coastal city with a small-town feel and big energy, vibrant downtown riverfront, historic charm, and easy access to beautiful Brunswick and Carolina beaches. This city offers the perfect mix of work‑life balance and adventure, making it an ideal environment for a strategic, results‑driven leader to make an impact.
Position Summary We’re looking for an ambitious, strategic thinker committed to delivering exceptional results. As our
General Manager , you’ll oversee every aspect of our property management operations, ensuring a seamless experience for guests, homeowners, and team members. Reporting directly to the COO, you’ll collaborate on growth strategies, implement innovative solutions, and foster a culture of excellence. Each day will bring variety, standards enforcement, staff optimization, and budget management, while inspiring the team to reach new heights and build lasting connections with guests and owners.
Responsibilities
Lead and oversee day‑to‑day operations across all departments, recruit, onboard, train, audit, and manage personnel, contractors, and vendors.
Develop strategic plans to drive revenue growth and operational efficiency, track KPIs, and make data‑driven decisions to expand the property portfolio.
Inspire and manage the team, providing continuous training, conducting regular meetings and calibrations.
Build and maintain strong relationships with property owners, guests, vendors, and community partners.
Analyze financial data to optimize revenue and minimize expenses while ensuring compliance; own P&L performance and review budgets.
Ensure exceptional guest and owner experiences, promptly resolve complaints, and maintain high customer satisfaction.
Partner with Marketing and represent the company at industry events, networking functions, and community meetings to promote services and build brand awareness.
Qualifications
5+ years of experience in property management, hospitality or operations leadership at GM, Regional Manager, or Director level.
Bachelor’s degree in Hospitality, Business Administration, or related field.
Exceptional leadership skills with a proven track record of inspiring high performance.
Excellent communication and interpersonal skills across all levels.
Strong organizational skills and ability to manage multiple priorities in a fast‑paced environment.
Deep commitment to delivering exceptional guest experiences and operational excellence.
Proficiency in PMS, CRS, and CRM systems.
Financial acumen, including experience managing budgets and reading P&Ls.
Availability to work weekends, holidays, and evenings as needed.
A valid driver’s license, clean driving record and reliable transportation.
Physical Demands This role requires physical activity, including lifting, bending, standing for extended periods, walking, climbing stairs, and navigating uneven terrain.
Compensation & Benefits Annual Salary:
$100,000 + variable compensation based on experience and achievement. Bonus:
TBD
Paid time off
401k available
Hybrid position flexibility
Schedule Full time, nights, weekends, and holiday hours required when necessary.
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Position Summary We’re looking for an ambitious, strategic thinker committed to delivering exceptional results. As our
General Manager , you’ll oversee every aspect of our property management operations, ensuring a seamless experience for guests, homeowners, and team members. Reporting directly to the COO, you’ll collaborate on growth strategies, implement innovative solutions, and foster a culture of excellence. Each day will bring variety, standards enforcement, staff optimization, and budget management, while inspiring the team to reach new heights and build lasting connections with guests and owners.
Responsibilities
Lead and oversee day‑to‑day operations across all departments, recruit, onboard, train, audit, and manage personnel, contractors, and vendors.
Develop strategic plans to drive revenue growth and operational efficiency, track KPIs, and make data‑driven decisions to expand the property portfolio.
Inspire and manage the team, providing continuous training, conducting regular meetings and calibrations.
Build and maintain strong relationships with property owners, guests, vendors, and community partners.
Analyze financial data to optimize revenue and minimize expenses while ensuring compliance; own P&L performance and review budgets.
Ensure exceptional guest and owner experiences, promptly resolve complaints, and maintain high customer satisfaction.
Partner with Marketing and represent the company at industry events, networking functions, and community meetings to promote services and build brand awareness.
Qualifications
5+ years of experience in property management, hospitality or operations leadership at GM, Regional Manager, or Director level.
Bachelor’s degree in Hospitality, Business Administration, or related field.
Exceptional leadership skills with a proven track record of inspiring high performance.
Excellent communication and interpersonal skills across all levels.
Strong organizational skills and ability to manage multiple priorities in a fast‑paced environment.
Deep commitment to delivering exceptional guest experiences and operational excellence.
Proficiency in PMS, CRS, and CRM systems.
Financial acumen, including experience managing budgets and reading P&Ls.
Availability to work weekends, holidays, and evenings as needed.
A valid driver’s license, clean driving record and reliable transportation.
Physical Demands This role requires physical activity, including lifting, bending, standing for extended periods, walking, climbing stairs, and navigating uneven terrain.
Compensation & Benefits Annual Salary:
$100,000 + variable compensation based on experience and achievement. Bonus:
TBD
Paid time off
401k available
Hybrid position flexibility
Schedule Full time, nights, weekends, and holiday hours required when necessary.
#J-18808-Ljbffr