State Farm
Software Engineer/Lead Software Engineer - ServiceNow development
State Farm, Richardson, Texas, United States, 75080
Software Engineer/Lead Software Engineer - ServiceNow Development
Join to apply for the
Software Engineer/Lead Software Engineer - ServiceNow development
role at
State Farm .
Overview
Being good neighbors—helping people, investing in our communities, and making the world a better place—is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!
Responsibilities
As a Software Engineer specializing in ServiceNow development, you will be responsible for designing, configuring, developing, and implementing ServiceNow solutions that enhance our CMDB.
Work closely with cross‑functional teams of architects, business analysts, and other software engineers to develop solutions that align with industry best practices that support IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM) modules in ServiceNow.
Design, develop, configure, and implement solutions within the ServiceNow platform with a primary focus on the Configuration Management Database (CMDB), Discovery, and Service Mapping.
Integrate CMDB with ITSM, ITOM, and Asset Management modules to enhance data visibility and operational efficiency.
Configure identification and reconciliation rules, CI Classes, and models.
Develop and maintain automation scripts using JavaScript, Flow Designer, and orchestration tools.
Focus on data integrity through data analysis, reconciliation, and CMDB audits.
Collaborate with stakeholders to gather requirements, assess project scope, and implement effective technical solutions that improve CMDB accuracy, integrity, and usability.
Integrate ServiceNow CMDB with other enterprise systems and third‑party applications to support IT Operations and IT Asset Management processes.
Troubleshoot and resolve issues related to CMDB data quality, service mapping, discovery, and related ITSM/ITOM/ITAM functionalities.
Participate in code reviews, testing, and deployment activities to ensure high-quality deliverables.
Stay updated with the latest ServiceNow features, best practices, and industry trends, especially around CMDB and IT Operations.
Qualifications
Bachelor’s degree in Computer Science, Information Technology, or related field.
Proven hands‑on experience with ServiceNow development.
Experience with one or more of the following ServiceNow modules: IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM) modules.
Proficiency with JavaScript, Glide API’s, Flow Designer, and ServiceNow platform configuration.
Experience with ServiceNow scripting, including client scripts, business rules, script includes, and workflows.
Knowledge of Discovery, MID Server configuration, and integration protocols (REST/SOAP, JDBC, etc.).
Excellent communication and teamwork abilities.
ServiceNow Certified System Administrator or Developer certification will set you apart; certifications in CMDB or relevant ITSM/ITOM/ITAM modules are a bonus.
SPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g., H‑1B visa) for this opportunity.
Join State Farm!
As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture. We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance.
Hybrid
Qualified candidates should plan to spend time working from home and some time working in the office as part of our hybrid work environment.
Competitive Benefits
401k Plan
Health Insurance
Dental / Vision plans
Life Insurance
Paid Time Off
Annual Merit Increases
Tuition Reimbursement
Health Initiatives
Salary
Potential starting salary range: $104,000 – $142,500. Starting salary will be based on skills, background, and experience. High end of the range limited to applicants with significant relevant experience.
Potential yearly incentive pay up to 18% of base salary.
Seniority level : Entry level
Employment type : Full‑time
Job function : Analyst, Information Technology, and Engineering
Industry : Insurance
Referrals increase your chances of interviewing at State Farm by 2x.
For more information on our benefits, locations, and the hiring process, visit our
State Farm Careers
page.
#J-18808-Ljbffr
Software Engineer/Lead Software Engineer - ServiceNow development
role at
State Farm .
Overview
Being good neighbors—helping people, investing in our communities, and making the world a better place—is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!
Responsibilities
As a Software Engineer specializing in ServiceNow development, you will be responsible for designing, configuring, developing, and implementing ServiceNow solutions that enhance our CMDB.
Work closely with cross‑functional teams of architects, business analysts, and other software engineers to develop solutions that align with industry best practices that support IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM) modules in ServiceNow.
Design, develop, configure, and implement solutions within the ServiceNow platform with a primary focus on the Configuration Management Database (CMDB), Discovery, and Service Mapping.
Integrate CMDB with ITSM, ITOM, and Asset Management modules to enhance data visibility and operational efficiency.
Configure identification and reconciliation rules, CI Classes, and models.
Develop and maintain automation scripts using JavaScript, Flow Designer, and orchestration tools.
Focus on data integrity through data analysis, reconciliation, and CMDB audits.
Collaborate with stakeholders to gather requirements, assess project scope, and implement effective technical solutions that improve CMDB accuracy, integrity, and usability.
Integrate ServiceNow CMDB with other enterprise systems and third‑party applications to support IT Operations and IT Asset Management processes.
Troubleshoot and resolve issues related to CMDB data quality, service mapping, discovery, and related ITSM/ITOM/ITAM functionalities.
Participate in code reviews, testing, and deployment activities to ensure high-quality deliverables.
Stay updated with the latest ServiceNow features, best practices, and industry trends, especially around CMDB and IT Operations.
Qualifications
Bachelor’s degree in Computer Science, Information Technology, or related field.
Proven hands‑on experience with ServiceNow development.
Experience with one or more of the following ServiceNow modules: IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM) modules.
Proficiency with JavaScript, Glide API’s, Flow Designer, and ServiceNow platform configuration.
Experience with ServiceNow scripting, including client scripts, business rules, script includes, and workflows.
Knowledge of Discovery, MID Server configuration, and integration protocols (REST/SOAP, JDBC, etc.).
Excellent communication and teamwork abilities.
ServiceNow Certified System Administrator or Developer certification will set you apart; certifications in CMDB or relevant ITSM/ITOM/ITAM modules are a bonus.
SPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g., H‑1B visa) for this opportunity.
Join State Farm!
As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture. We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance.
Hybrid
Qualified candidates should plan to spend time working from home and some time working in the office as part of our hybrid work environment.
Competitive Benefits
401k Plan
Health Insurance
Dental / Vision plans
Life Insurance
Paid Time Off
Annual Merit Increases
Tuition Reimbursement
Health Initiatives
Salary
Potential starting salary range: $104,000 – $142,500. Starting salary will be based on skills, background, and experience. High end of the range limited to applicants with significant relevant experience.
Potential yearly incentive pay up to 18% of base salary.
Seniority level : Entry level
Employment type : Full‑time
Job function : Analyst, Information Technology, and Engineering
Industry : Insurance
Referrals increase your chances of interviewing at State Farm by 2x.
For more information on our benefits, locations, and the hiring process, visit our
State Farm Careers
page.
#J-18808-Ljbffr