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Siemens Healthineers

Field Service Technician HW - Long Island, NY

Siemens Healthineers, Washington, District of Columbia, us, 20022

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Field Service Technician HW - Long Island, NY 3 days ago Be among the first 25 applicants

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Performs technical, mainly pre‑defined tasks for accomplishing defined service delivery work for customer equipment. At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy‑to‑use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you.

Job Role

Proactively perform specific periodic and preventative maintenance activities on Linear Accelerators and associated medical equipment outside of normal business hours per documented procedures.

Manage time and maintain a daily/weekly schedule to effectively perform preventative maintenance on systems throughout the service region.

Understand and recognize the need to elevate incidents when necessary and/or request additional assistance from more tenured representatives or leadership.

Maintain administrative duties, which includes timely completion and submission of field service work orders and expense reports along with management of consignment (parts) and other required documentation according to VMS procedures.

Communicate required follow‑up actions to the primary assigned representative.

Minimum Required Skills And Knowledge

Excellent time management and professional communication skills both internal to Varian and externally to customers.

Ability to develop and maintain strong customer relationships through utilization of strong written, verbal, and interpersonal communication skills.

Frequent use and application of technical documentation (both electronic and paper documents), standards, principles, concepts, and techniques in the field.

Basic knowledge of electronic, electro‑mechanical, pneumatic, hydraulic, and plumbing systems. Familiar with basic operation of handheld test equipment used for verification/checkout of electronic equipment, including Digital Multimeter (DVM/DMM) and Digital Oscilloscope.

Basic technical experience with micro‑computers/PC based systems.

Basic technical knowledge and experience with simple hand tools.

Maintain Vendor Credentialing status and compliance with both company and customer defined requirements necessary to gain customer site access, unless prohibited by law. These requirements vary by client and may include but are not limited to: Proof of valid identification (photo, driver’s license, SSN), criminal background checks, drug screens, immunizations (Hep B, MMR, Varicella, Influenza, Tetanus, COVID‑19), annual TB testing, and other assigned training.

Minimum: HS Degree or Equivalent. Preferred: Vocational training or military experience with electronics.

Other Desired Skills And Knowledge

Be able to understand and utilize the escalation process to Field Service Representative, Management, Service Delivery and Support, Product Support Engineering, and Applications. Required Certifications and Training: completed all required VMS training classes for HW Preventive Maintenance.

Experience Level with Business Tools: familiar with business tools such as e‑mail, Microsoft Word, Excel, and PowerPoint. Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired.

Strong ability to manage customer expectations while building and maintaining positive relationships.

Location & Requirements Candidate must live within close proximity or be willing to relocate to

Long Island, NY . This is a field‑based "remote" position that requires onsite work at several local customer locations.

Eligibility Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer‑sponsored work authorization now or in the future for employment in the United States.

Who we are We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision‑making and treatment pathways.

Base Pay Range Min $62,760 - Max $94,140

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission‑eligible position, the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long‑term and short‑term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement Siemens Healthineers is an Equal Opportunity and Aff… (full statement removed for brevity). All qualified applicants will receive consideration for employment without regard to protected characteristics.

EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, click here.

Reasonable Accommodations Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com.

California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here.

Export Control A successful candidate must be able to work with controlled technology in accordance with US export control law. Siemens Healthineers’ policy is to comply fully with all United States export control laws and regulations, including the EAR, ITAR, and OFAC sanctions regulations.

Data Privacy We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Instead, please create a profile in our talent community where you can upload your CV.

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