Bloomingdale's
Salary
$110,400.00/yr - $277,955.00/yr
Job Overview The General Manager (GM) is the clear link between the Bloomingdale’s brand vision and how it comes to life in the store. The GM is a local business owner with a shopkeeper mindset responsible for making things happen, effectively driving business priorities to achieve financial results in the respective store. The GM recognizes the changing market dynamics and will lead by example, dreams big, is intellectually curious and skilled at influencing others. The GM is a floor‑present leader who is responsible for leading and developing the store’s teams. The GM sets the standard for an outstanding customer experience with a customer‑first mindset and drives the engagement of our colleagues.
Essential Functions & Core Competencies
The GM has the mindset of an
entrepreneur and creative thinker – drives business at the local level . Demonstrates strong business acumen and a point of view about how they will grow their business. Uses data and intuition fluently to support. Works collaboratively with partners to drive the store forward; expects elevated standards in everything we do – the level of service, visual standards, etc.
The GM
focuses on the Customer
– champion omnichannel business model and deepen understanding of customer needs. Encourages and actively participates in customer discovery that yields conversion and relationships. Delivers strategies for elevated and differentiated services and experiences; thus, strengthening the relationships between our best sellers and our customers.
Exhibits
strong influencing and relationship building skills
– both internally and externally with the vendor community and in their community. The GM proactively partners cross‑functionally through influence and builds relationships across central functions to drive their store’s business. The GM is active in the store’s market, acts as a brand ambassador to represent Bloomingdale’s, gaining new customers and goodwill in the local area.
Exhibits a strong
appreciation for merchandising / product
– able to articulate and substantiate the needs of the market and partner with merchants to strategize what we go after with credibility. Sell what we have and advocate for what we need. GMs must have a passion for style, fashion and creativity, and at the same time an enthusiastic,
never‑ending curiosity
for how tactical strategies can maximize business, a balance of art & science.
Serves as the
chief talent manager
and is the owner of talent in their store. The GM is a people leader who can guide and provide structure to his/her teams. Motivates teams and sets clear, specific expectations with accountability. The GM is a strong coach who develops his/her talent and grooms future store leaders.
The GM demonstrates
strong command skills and inspirational floor‑present leadership . Communicates with clarity to engage both customers and colleagues in a simple yet dynamic way. Influences customers to love us and inspires colleagues to believe in us.
Leads through empowerment and is a role model by demonstrating/executing what is expected of others . He/she is a culture creator and carrier.
Exhibits strong
functional proficiency . Demonstrates a foundation of operational excellence and essentials of running P&L (including expense and shortage). Capitalizes on key business opportunities and delivers on key performance indicators. GMs need a high say‑do ratio and bring strategies to consistent successful execution.
Demonstrates ability to be
agile and can prioritize in a fast‑paced environment
– can juggle multiple projects, identify primary and secondary objectives, prioritize tasks, and communicate effectively to team members and key stakeholders. Monitors and maneuvers workflow to achieve priorities. Proven ability to put in place multifaceted retail strategies that support and drive business outcomes. Makes quick decisions.
Qualifications
Either a bachelor’s degree or equivalent work experience in a related field.
5+ years of direct experience.
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Physical Requirements
Position requires prolonged periods of standing/walking around store or department.
May involve reaching, crouching, kneeling, stooping and color vision.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
Frequently lift/move up to 25lbs.
Benefits This position may be eligible for performance‑based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.
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Job Overview The General Manager (GM) is the clear link between the Bloomingdale’s brand vision and how it comes to life in the store. The GM is a local business owner with a shopkeeper mindset responsible for making things happen, effectively driving business priorities to achieve financial results in the respective store. The GM recognizes the changing market dynamics and will lead by example, dreams big, is intellectually curious and skilled at influencing others. The GM is a floor‑present leader who is responsible for leading and developing the store’s teams. The GM sets the standard for an outstanding customer experience with a customer‑first mindset and drives the engagement of our colleagues.
Essential Functions & Core Competencies
The GM has the mindset of an
entrepreneur and creative thinker – drives business at the local level . Demonstrates strong business acumen and a point of view about how they will grow their business. Uses data and intuition fluently to support. Works collaboratively with partners to drive the store forward; expects elevated standards in everything we do – the level of service, visual standards, etc.
The GM
focuses on the Customer
– champion omnichannel business model and deepen understanding of customer needs. Encourages and actively participates in customer discovery that yields conversion and relationships. Delivers strategies for elevated and differentiated services and experiences; thus, strengthening the relationships between our best sellers and our customers.
Exhibits
strong influencing and relationship building skills
– both internally and externally with the vendor community and in their community. The GM proactively partners cross‑functionally through influence and builds relationships across central functions to drive their store’s business. The GM is active in the store’s market, acts as a brand ambassador to represent Bloomingdale’s, gaining new customers and goodwill in the local area.
Exhibits a strong
appreciation for merchandising / product
– able to articulate and substantiate the needs of the market and partner with merchants to strategize what we go after with credibility. Sell what we have and advocate for what we need. GMs must have a passion for style, fashion and creativity, and at the same time an enthusiastic,
never‑ending curiosity
for how tactical strategies can maximize business, a balance of art & science.
Serves as the
chief talent manager
and is the owner of talent in their store. The GM is a people leader who can guide and provide structure to his/her teams. Motivates teams and sets clear, specific expectations with accountability. The GM is a strong coach who develops his/her talent and grooms future store leaders.
The GM demonstrates
strong command skills and inspirational floor‑present leadership . Communicates with clarity to engage both customers and colleagues in a simple yet dynamic way. Influences customers to love us and inspires colleagues to believe in us.
Leads through empowerment and is a role model by demonstrating/executing what is expected of others . He/she is a culture creator and carrier.
Exhibits strong
functional proficiency . Demonstrates a foundation of operational excellence and essentials of running P&L (including expense and shortage). Capitalizes on key business opportunities and delivers on key performance indicators. GMs need a high say‑do ratio and bring strategies to consistent successful execution.
Demonstrates ability to be
agile and can prioritize in a fast‑paced environment
– can juggle multiple projects, identify primary and secondary objectives, prioritize tasks, and communicate effectively to team members and key stakeholders. Monitors and maneuvers workflow to achieve priorities. Proven ability to put in place multifaceted retail strategies that support and drive business outcomes. Makes quick decisions.
Qualifications
Either a bachelor’s degree or equivalent work experience in a related field.
5+ years of direct experience.
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Physical Requirements
Position requires prolonged periods of standing/walking around store or department.
May involve reaching, crouching, kneeling, stooping and color vision.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
Frequently lift/move up to 25lbs.
Benefits This position may be eligible for performance‑based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.
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