Wonder
New Restaurant Openings Specialist
Join to apply for the
New Restaurant Openings Specialist
role at
Wonder .
This range is provided by Wonder. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $53,500.00/yr - $61,500.00/yr
About Wonder Everything’s on the menu at Wonder. Except compromise.
The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award‑winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry—Bobby Flay, José Andrés, Marcus Samuelsson, and more.
And our diners don’t have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they’d like, or order from neighborhood gems near them. Everything is made to order at our brick‑and‑mortar locations across the East Coast and delivered fast and free, and more locations are opening every week.
The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top‑tier venture capitalists, and help us make great food more accessible.
About The Role As a Launch Operations Training Specialist, you’ll be the training and operations expert who ensures new Wonder locations open with excellence. You will serve as a subject matter expert and frontline leader, preparing new team members to deliver consistent food, service, and culture from day one. In this role, you’ll carry responsibility for enabling store readiness and ops excellence as the new store opens and ramps. You’ll also act as a business consultant, conducting readiness assessments, staffing shifts as needed, and supporting the overall launch and transition of each new store.
This is a salaried role that requires extensive travel within your assigned region and occasional cross‑region support.
Responsibilities
Lead onboarding and intensive hands‑on training, and station certification during new store launches for hourly and salaried team members, ensuring all team members reach needed proficiency.
Oversee performance management of launch teams, holding them accountable to standards to enable continued operations success from turnover to normalized operations.
Conduct readiness assessments and provide recommendations to ensure successful launch‑to‑normalization transitions.
Assist with interviewing and selection of team members to support staffing needs during the launch process.
Deliver training using varied instructional methods, adapting to different learning styles to maximize team comprehension and retention.
Train and certify team members in the use of Kitchen Display Systems (KDS), Wonder’s Point of Purchase (POP) platforms, and other operational systems.
Provide real‑time coaching, track progress, and address performance or skill gaps with timely interventions.
Support business operations as needed, including staffing and running shifts to ensure readiness and execution.
Adapt quickly to new processes, tools, and initiatives introduced during launches, modeling flexibility for team members and reinforcing updates that may later be adopted across the business.
Maintain accurate training materials and records; ensure compliance with Learning Management System (LMS) requirements and regulatory standards.
Partner with Launch Leads to identify training gaps, propose improvements, and execute solutions that increase scalability and success.
Actively contribute to continuous improvement in training content, technology usage, and launch operations.
Collaborate with Launch peers and cross‑functional partners (Operations, HR, Learning & Development, Quality, Safety) to drive consistency and readiness.
Provide cross‑region support on a floating basis as required.
Qualifications
Proven experience in multi‑unit restaurant openings or facilitating training in a high‑volume, fast‑paced environment.
Deep knowledge and experience with food safety and hazard analysis critical control point (HACCP) guidelines.
Experienced coach with demonstrated proficiency in managing the performance of teams in operational settings.
Familiarity with LMS platforms, Kitchen Display Systems (KDS), and POP technology.
Strong understanding of learning models and ability to flex training style to meet the needs of different learners.
Comfortable operating in a high‑growth, ambiguous environment with the ability to make informed, time‑sensitive decisions.
Demonstrated business acumen, including the ability to staff, manage, and run a shift effectively.
High attention to detail with consistent delivery of accurate, high‑quality work in a fast‑moving environment.
Excellent communication and coaching skills with a passion for developing others.
Ability and flexibility to travel extensively within the regional pod, with cross‑region support as needed.
Requirements
Must be 21 years old and legally authorized to work in the U.S.
Must be able to lift 50 pounds.
Must be able to stand for a full shift while working.
Must have open availability, including night and weekend availability.
Must have the means of transportation and ability to travel from site to site within assigned region.
Food Handler Certification (or willingness to obtain).
Role Details
Salary Range: $53,500 per year - $61,500 per year.
Multi‑location role, travel required.
Benefits
Medical, Dental, and Vision Insurance.
100% employer‑paid Life Insurance.
401(k) Retirement Plan.
Employer match for Health Savings Account (HSA).
Learning and Development opportunities to advance your career.
Employee Stock.
Employee Discount.
Some of our benefits vary by state and depend on the number of hours you work.
At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.
#J-18808-Ljbffr
New Restaurant Openings Specialist
role at
Wonder .
This range is provided by Wonder. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $53,500.00/yr - $61,500.00/yr
About Wonder Everything’s on the menu at Wonder. Except compromise.
The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award‑winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry—Bobby Flay, José Andrés, Marcus Samuelsson, and more.
And our diners don’t have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they’d like, or order from neighborhood gems near them. Everything is made to order at our brick‑and‑mortar locations across the East Coast and delivered fast and free, and more locations are opening every week.
The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top‑tier venture capitalists, and help us make great food more accessible.
About The Role As a Launch Operations Training Specialist, you’ll be the training and operations expert who ensures new Wonder locations open with excellence. You will serve as a subject matter expert and frontline leader, preparing new team members to deliver consistent food, service, and culture from day one. In this role, you’ll carry responsibility for enabling store readiness and ops excellence as the new store opens and ramps. You’ll also act as a business consultant, conducting readiness assessments, staffing shifts as needed, and supporting the overall launch and transition of each new store.
This is a salaried role that requires extensive travel within your assigned region and occasional cross‑region support.
Responsibilities
Lead onboarding and intensive hands‑on training, and station certification during new store launches for hourly and salaried team members, ensuring all team members reach needed proficiency.
Oversee performance management of launch teams, holding them accountable to standards to enable continued operations success from turnover to normalized operations.
Conduct readiness assessments and provide recommendations to ensure successful launch‑to‑normalization transitions.
Assist with interviewing and selection of team members to support staffing needs during the launch process.
Deliver training using varied instructional methods, adapting to different learning styles to maximize team comprehension and retention.
Train and certify team members in the use of Kitchen Display Systems (KDS), Wonder’s Point of Purchase (POP) platforms, and other operational systems.
Provide real‑time coaching, track progress, and address performance or skill gaps with timely interventions.
Support business operations as needed, including staffing and running shifts to ensure readiness and execution.
Adapt quickly to new processes, tools, and initiatives introduced during launches, modeling flexibility for team members and reinforcing updates that may later be adopted across the business.
Maintain accurate training materials and records; ensure compliance with Learning Management System (LMS) requirements and regulatory standards.
Partner with Launch Leads to identify training gaps, propose improvements, and execute solutions that increase scalability and success.
Actively contribute to continuous improvement in training content, technology usage, and launch operations.
Collaborate with Launch peers and cross‑functional partners (Operations, HR, Learning & Development, Quality, Safety) to drive consistency and readiness.
Provide cross‑region support on a floating basis as required.
Qualifications
Proven experience in multi‑unit restaurant openings or facilitating training in a high‑volume, fast‑paced environment.
Deep knowledge and experience with food safety and hazard analysis critical control point (HACCP) guidelines.
Experienced coach with demonstrated proficiency in managing the performance of teams in operational settings.
Familiarity with LMS platforms, Kitchen Display Systems (KDS), and POP technology.
Strong understanding of learning models and ability to flex training style to meet the needs of different learners.
Comfortable operating in a high‑growth, ambiguous environment with the ability to make informed, time‑sensitive decisions.
Demonstrated business acumen, including the ability to staff, manage, and run a shift effectively.
High attention to detail with consistent delivery of accurate, high‑quality work in a fast‑moving environment.
Excellent communication and coaching skills with a passion for developing others.
Ability and flexibility to travel extensively within the regional pod, with cross‑region support as needed.
Requirements
Must be 21 years old and legally authorized to work in the U.S.
Must be able to lift 50 pounds.
Must be able to stand for a full shift while working.
Must have open availability, including night and weekend availability.
Must have the means of transportation and ability to travel from site to site within assigned region.
Food Handler Certification (or willingness to obtain).
Role Details
Salary Range: $53,500 per year - $61,500 per year.
Multi‑location role, travel required.
Benefits
Medical, Dental, and Vision Insurance.
100% employer‑paid Life Insurance.
401(k) Retirement Plan.
Employer match for Health Savings Account (HSA).
Learning and Development opportunities to advance your career.
Employee Stock.
Employee Discount.
Some of our benefits vary by state and depend on the number of hours you work.
At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.
#J-18808-Ljbffr