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Sales Supervisor: Rent The Runway

Leap, Washington, District of Columbia, us, 20022

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Overview

We are seeking a passionate and driven Sales Supervisor for our Pop-up in

DC Metro

running from

January 5th through February 10th, 2026 . As a key leader in our team, you will play a pivotal role in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. Your leadership will inspire your team to create memorable and elevated in-store experiences, reflecting the prestige and excellence of the brand. As a Sales Supervisor, you will work closely with the Store Leader/General Manager to implement strategic initiatives designed to boost team performance, increase revenue, and uphold exceptional guest service standards. In this leadership role, you will guide and motivate your team and oversee key operational functions such as inventory management, visual merchandising, and shipment processing, ensuring the smooth and efficient running of the store. With a one-team mindset, you will contribute to market and brand initiatives such as promotional events, activations, and store openings. You’ll leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations. As a hands-on leader, you will manage both the customer experience and support your team’s growth, all while operating independently and effectively under pressure. Responsibilities

Lead day-to-day store operations and manage a sales-driven team on a pop-up basis in DC Metro. Collaborate with the Store Leader/General Manager to implement strategic initiatives to boost performance and revenue. Oversee inventory management, visual merchandising, and shipment processing to ensure smooth store operations. Engage in promotional events, activations, and store openings in coordination with brand initiatives. Utilize tools such as Shopify, Endear, and Slack to optimize store operations and communication. Provide hands-on leadership on the shop floor, supporting customer experience and team development. Qualifications

Demonstrated leadership skills with the ability to inspire, guide, and collaborate with teams to achieve goals. Foundational experience in retail or customer-focused roles with a track record of delivering exceptional guest experiences; related category experience is desirable. Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays. Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds. Must be 18 years of age or older. Hourly Pay Range: $20 to $23. Compensation will be determined based on experience, skills, competencies, and qualifications. Interpersonal skills

People Leadership: guides and mentors others, supports training and developing future leaders. Customer-Centric & Hospitality-Driven: builds genuine connections, anticipates needs, and delivers strong selling skills. Adaptable & Entrepreneurial: thrives in dynamic environments with a growth mindset and problem-solving approach. Collaborative Team Player: seeks and offers feedback, builds relationships, and works well with teams. Exceptional Communicator: communicates clearly, provides constructive feedback, and maintains positive relationships. Professional & Reliable: punctual, empathetic, and professional in handling inquiries and requests. Brand Champion & Product Expert: demonstrates deep product knowledge to enhance the client experience. Detail-Oriented & Efficient: delivers high-quality work with efficiency. Key Performance Indicators (KPIs)

Drive sales by achieving and exceeding personal and team goals; optimize metrics such as Conversion Rate, Units Per Transaction (UPT), and Average Order Value (AOV). Strengthen customer retention through personalized experiences and high Net Promoter Scores (NPS) and other quality metrics. Demonstrate strong organizational and time-management skills to complete tasks on schedule. About LEAP

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country, partnering with brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET, and others. To hear more about our platform directly from our CEO, click here. Benefits

Medical, Dental & Vision benefits (must average 32+ hours a week) AllOne Health - Employee Assistance Programs 401K Paid time off: full-time hourly employees accrue up to two weeks (80 hours) annually, with manager approval and excluding restricted dates during busy retail seasons Part-Time hourly employees accrue based on local laws Employee discount + wardrobe allowance for participating Leap brands Company Culture & Diversity

We value a diverse community of Leapers and are committed to an inclusive culture. All backgrounds are welcome and valued.

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