Fortive
Job Title: Vice President North American Large Accounts
Location: Remote or Hybrid (Preferred proximity to major Accruent office hubs)
Reports to: SVP North American Accounts
Department: Commercial
Job Level: M19
Employment Type: Full-Time
Vacancy: 1
About Accruent Accruent is a global leader in SaaS solutions that help organizations optimize the management of their built environment. Our software and services drive operational excellence across asset lifecycle management, facilities, and real estate. We serve a diverse global customer base and are committed to delivering measurable value through innovation, collaboration, and world‑class execution.
Position Summary The Vice President North American Large Accounts will play a pivotal role in leading Accruent’s most strategic customer relationships across North America. Reporting to the SVP North American Accounts, this executive will lead a team of North American Large Account Managers responsible for revenue growth, retention, and strategic engagement within our customer portfolio. This role requires a highly motivated and strategic leader who can drive diverse account performance, build executive customer relationships, and orchestrate cross‑functional collaboration to deliver enterprise‑wide value.
Key Responsibilities Team Leadership & Development
Lead, coach, and develop a high‑performing team of North American Account Managers across multiple industries
Foster a culture of accountability, customer‑centricity, and continuous improvement
Set performance expectations, track KPIs, and support team members in achieving revenue and customer success goals
Drive alignment across sales, solutions consulting, and customer success resources within flagship accounts
Account Strategy & Execution
Oversee development and execution of comprehensive strategic account plans for assigned customers and books of business, driving segmentation strategy
Ensure consistency and excellence in account engagement across business units, geographies, and product lines
Identify and drive multi‑year growth opportunities across software subscriptions, licenses, and professional services
Ensure strong internal governance and coordination on large complex deals
Revenue Growth & Retention
Own revenue performance for the North American Large portfolio, including renewals, upsell, cross‑sell, and net‑new opportunities
Partner with deal teams and functional stakeholders to ensure pipeline coverage, deal progression, and forecast accuracy
Collaborate closely with Customer Success to maintain high levels of retention, product adoption, and customer satisfaction
Customer Engagement & Executive Relationships
Establish and maintain trusted advisor relationships with senior executives at key customers
Support and participate in Executive Business Reviews (EBRs), innovation briefings, and strategic planning sessions
Act as an escalation point and executive sponsor for high‑priority customer needs and initiatives
Cross‑Functional Alignment
Partner with Product Marketing, Professional Services, Legal, and Finance to deliver value and ensure customer success
Represent the voice of the customer internally to influence product roadmap and go‑to‑market strategy
Coordinate execution and ensure that all stakeholders remain aligned
Operational Excellence
Ensure adherence to sales process discipline, CRM hygiene, and account governance best practices
Monitor account health risk indicators and performance metrics to drive proactive engagement
Identify opportunities to improve sales effectiveness, enablement, and operational scalability within the flagship sales motion
Qualifications Required Experience
10 years of experience in enterprise sales, account management, or customer success within B2B SaaS or enterprise software
5 years of experience leading sales or account teams with direct leadership over managers or strategic sellers
Proven success managing complex, multi‑product relationships with large customers
Track record of exceeding multi‑million‑dollar revenue targets and driving long‑term account growth
Strong executive presence and ability to engage with senior stakeholders across customer and internal organizations
Experience in leading cross‑functional teams and navigating enterprise deal structures
Preferred Qualifications
Background in asset management, facilities operations, or real‑estate‑focused software (a plus)
Familiarity with SaaS sales processes and pipeline generation strategies
Experience with Salesforce or other leading CRM platforms
Key Skills: Change Management, Financial Services, Growing Experience, Managed Care, Management Experience, Analysis Skills, Senior Leadership, Performance Management, Process Management, Leadership Experience, negotiation, Analytics
Department / Functional Area: Sales
Experience: years
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Location: Remote or Hybrid (Preferred proximity to major Accruent office hubs)
Reports to: SVP North American Accounts
Department: Commercial
Job Level: M19
Employment Type: Full-Time
Vacancy: 1
About Accruent Accruent is a global leader in SaaS solutions that help organizations optimize the management of their built environment. Our software and services drive operational excellence across asset lifecycle management, facilities, and real estate. We serve a diverse global customer base and are committed to delivering measurable value through innovation, collaboration, and world‑class execution.
Position Summary The Vice President North American Large Accounts will play a pivotal role in leading Accruent’s most strategic customer relationships across North America. Reporting to the SVP North American Accounts, this executive will lead a team of North American Large Account Managers responsible for revenue growth, retention, and strategic engagement within our customer portfolio. This role requires a highly motivated and strategic leader who can drive diverse account performance, build executive customer relationships, and orchestrate cross‑functional collaboration to deliver enterprise‑wide value.
Key Responsibilities Team Leadership & Development
Lead, coach, and develop a high‑performing team of North American Account Managers across multiple industries
Foster a culture of accountability, customer‑centricity, and continuous improvement
Set performance expectations, track KPIs, and support team members in achieving revenue and customer success goals
Drive alignment across sales, solutions consulting, and customer success resources within flagship accounts
Account Strategy & Execution
Oversee development and execution of comprehensive strategic account plans for assigned customers and books of business, driving segmentation strategy
Ensure consistency and excellence in account engagement across business units, geographies, and product lines
Identify and drive multi‑year growth opportunities across software subscriptions, licenses, and professional services
Ensure strong internal governance and coordination on large complex deals
Revenue Growth & Retention
Own revenue performance for the North American Large portfolio, including renewals, upsell, cross‑sell, and net‑new opportunities
Partner with deal teams and functional stakeholders to ensure pipeline coverage, deal progression, and forecast accuracy
Collaborate closely with Customer Success to maintain high levels of retention, product adoption, and customer satisfaction
Customer Engagement & Executive Relationships
Establish and maintain trusted advisor relationships with senior executives at key customers
Support and participate in Executive Business Reviews (EBRs), innovation briefings, and strategic planning sessions
Act as an escalation point and executive sponsor for high‑priority customer needs and initiatives
Cross‑Functional Alignment
Partner with Product Marketing, Professional Services, Legal, and Finance to deliver value and ensure customer success
Represent the voice of the customer internally to influence product roadmap and go‑to‑market strategy
Coordinate execution and ensure that all stakeholders remain aligned
Operational Excellence
Ensure adherence to sales process discipline, CRM hygiene, and account governance best practices
Monitor account health risk indicators and performance metrics to drive proactive engagement
Identify opportunities to improve sales effectiveness, enablement, and operational scalability within the flagship sales motion
Qualifications Required Experience
10 years of experience in enterprise sales, account management, or customer success within B2B SaaS or enterprise software
5 years of experience leading sales or account teams with direct leadership over managers or strategic sellers
Proven success managing complex, multi‑product relationships with large customers
Track record of exceeding multi‑million‑dollar revenue targets and driving long‑term account growth
Strong executive presence and ability to engage with senior stakeholders across customer and internal organizations
Experience in leading cross‑functional teams and navigating enterprise deal structures
Preferred Qualifications
Background in asset management, facilities operations, or real‑estate‑focused software (a plus)
Familiarity with SaaS sales processes and pipeline generation strategies
Experience with Salesforce or other leading CRM platforms
Key Skills: Change Management, Financial Services, Growing Experience, Managed Care, Management Experience, Analysis Skills, Senior Leadership, Performance Management, Process Management, Leadership Experience, negotiation, Analytics
Department / Functional Area: Sales
Experience: years
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