Entry-Level IT Service Desk Specialist

A federal IT company seeks a Tier I Service Desk Specialist in Washington, DC to provide comprehensive administrative and technical support. Responsibilities include managing service requests, documenting user interactions, and ensuring efficient equipment handling. The ideal candidate is skilled in the BMC Remedy ticketing system, possesses excellent communication abilities, and can troubleshoot IT-related issues. This is a full-time position offering a competitive salary with growth potential in a dynamic work environment. #J-18808-Ljbffr