Bilingual QA Specialist: Elevate Customer Interactions

A leading federal services provider is seeking a QA Specialist in Boston, MA. This role involves analyzing case analysts' compliance with processes in both English and Spanish. The ideal candidate must have a Bachelor's Degree or relevant experience, along with fluency in English and Spanish. Strong communication skills and experience with defined processes are also required. This position offers a competitive compensation package and is open to U.S. citizens or authorized workers. #J-18808-Ljbffr