Ccgmag
Position Title:
Software Engineering Manager, AI Agents
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Software Engineering Manager, AI Agents Location:
Austin, TX
Why this role matters We're building industrial scale AI agents that support customers directly. No research theater. Your team powers real customer interactions from day one.
Cloudflare already has the parts. You assemble them into a repeatable platform and ship real customer value fast.
Role intent Lead a team that ships production agents on the Cloudflare stack. Hands on. Execution first. Your team's code is the front door for millions.
What you will do
Build and run a team of 4 to 8 senior engineers
Set a simple roadmap and ship every two weeks
Keep quality high with crisp PRs, tests that matter, and fast rollbacks
Own on call, incident review, and redlines for latency, errors, cost
Partner with Support, Success, Product, Security, and Data to land safe automations
Prove impact with metrics. Time to first response, resolution, cost per case, automation rate
Assemble Cloudflare primitives into shared modules: Workers runtime, Durable Objects memory, Vectorize recall, KV and R2 for config and files, D1 or Postgres where needed, Queues or Pub/Sub for async
Use Agent SDK for tools, planning, memory, and traces
Bake in safety. Zero Trust, WAF, API Shield, DLP, scoped secrets, Gateway egress
Your team will build
Agents on Workers with Durable Objects for state and short-term memory
Tooling via Agent SDK, MCP, and function calling
Vectorize for semantic memory, plus evals, guardrails, and audits
Flows that summarize, propose fixes, close, and elevate cleanly to humans
Simple status and metrics. No mystery boxes
Must have
You've led an engineering team that ships in production
Strong Cloudflare platform experience or similar edge serverless work
Clear grasp of modern agent patterns and how to apply them on Cloudflare
Solid TypeScript or Rust. HTTP, queues, async, performance
Comfortable with model tooling. Prompts, tool calls, evals, safety checks
Obsessed with logs, traces, metrics. You set and hold SLOs
Nice to have
Workers AI, AI Gateway, and Vectorize in production
Salesforce or Service Cloud integrations. Webhooks and case APIs
Security depth. Prompt injection protection, secrets handling, data scopes, PII controls
OSS agent frameworks experience
How we build Align fast on what matters.
Divide and conquer. Own your piece.
Ship. Watch customers use it.
Learn and repeat.
Why join us Real impact:
Your team serves millions of Internet properties in 300+ cities.
Ship culture:
Two week cycles. No bureaucracy. Code in production fast.
Technical depth:
Managers who code. Architects who ship. No ivory towers.
Interview signal Show us how you'd architect agents on Workers, build a team roadmap, handle incidents, and ship a feature in two weeks with proper flags, monitoring, and rollback.
Team mission The Agent Tech team owns the end to end stack for customer facing agents on Cloudflare. Everything runs at the edge.
Core stack:
Workers, Durable Objects, KV, R2, D1, Queues, Pub/Sub, Vectorize, Workers AI, AI Gateway, Pages, Zero Trust.
Principles: Ship fast. Measure truth. Simplify relentlessly. Own outcomes.
Equity
This role is eligible to participate in Cloudflares equity plan.
Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special? Were not just a highly ambitious, large-scale technology company. Were a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflares enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you'd like to be a part of? Wed love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
PI280421928
#J-18808-Ljbffr
Software Engineering Manager, AI Agents
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Software Engineering Manager, AI Agents Location:
Austin, TX
Why this role matters We're building industrial scale AI agents that support customers directly. No research theater. Your team powers real customer interactions from day one.
Cloudflare already has the parts. You assemble them into a repeatable platform and ship real customer value fast.
Role intent Lead a team that ships production agents on the Cloudflare stack. Hands on. Execution first. Your team's code is the front door for millions.
What you will do
Build and run a team of 4 to 8 senior engineers
Set a simple roadmap and ship every two weeks
Keep quality high with crisp PRs, tests that matter, and fast rollbacks
Own on call, incident review, and redlines for latency, errors, cost
Partner with Support, Success, Product, Security, and Data to land safe automations
Prove impact with metrics. Time to first response, resolution, cost per case, automation rate
Assemble Cloudflare primitives into shared modules: Workers runtime, Durable Objects memory, Vectorize recall, KV and R2 for config and files, D1 or Postgres where needed, Queues or Pub/Sub for async
Use Agent SDK for tools, planning, memory, and traces
Bake in safety. Zero Trust, WAF, API Shield, DLP, scoped secrets, Gateway egress
Your team will build
Agents on Workers with Durable Objects for state and short-term memory
Tooling via Agent SDK, MCP, and function calling
Vectorize for semantic memory, plus evals, guardrails, and audits
Flows that summarize, propose fixes, close, and elevate cleanly to humans
Simple status and metrics. No mystery boxes
Must have
You've led an engineering team that ships in production
Strong Cloudflare platform experience or similar edge serverless work
Clear grasp of modern agent patterns and how to apply them on Cloudflare
Solid TypeScript or Rust. HTTP, queues, async, performance
Comfortable with model tooling. Prompts, tool calls, evals, safety checks
Obsessed with logs, traces, metrics. You set and hold SLOs
Nice to have
Workers AI, AI Gateway, and Vectorize in production
Salesforce or Service Cloud integrations. Webhooks and case APIs
Security depth. Prompt injection protection, secrets handling, data scopes, PII controls
OSS agent frameworks experience
How we build Align fast on what matters.
Divide and conquer. Own your piece.
Ship. Watch customers use it.
Learn and repeat.
Why join us Real impact:
Your team serves millions of Internet properties in 300+ cities.
Ship culture:
Two week cycles. No bureaucracy. Code in production fast.
Technical depth:
Managers who code. Architects who ship. No ivory towers.
Interview signal Show us how you'd architect agents on Workers, build a team roadmap, handle incidents, and ship a feature in two weeks with proper flags, monitoring, and rollback.
Team mission The Agent Tech team owns the end to end stack for customer facing agents on Cloudflare. Everything runs at the edge.
Core stack:
Workers, Durable Objects, KV, R2, D1, Queues, Pub/Sub, Vectorize, Workers AI, AI Gateway, Pages, Zero Trust.
Principles: Ship fast. Measure truth. Simplify relentlessly. Own outcomes.
Equity
This role is eligible to participate in Cloudflares equity plan.
Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special? Were not just a highly ambitious, large-scale technology company. Were a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflares enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you'd like to be a part of? Wed love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
PI280421928
#J-18808-Ljbffr