AutoNation
Collision Director
As a Collision Director, your excellent communication and follow‑up skills will help you develop business through relationships with insurance companies, dealership contacts and other sources to ensure the sales volume meets operating profit targets. You’ll showcase your leadership skills as you supervise and mentor your team, guiding them through professional development and ensuring a high level of engagement. You demonstrate a keen eye for detail as you control expenses and track financial performance metrics for your shop, and you take great pride in your ability to interact with customers and solve problems.
Job Responsibilities
Forecast goals and objectives for the collision center
Prepare and/or administer an annual operating budget for the collision center
Understand, keep abreast of and comply with federal, state and local regulations that affect Collision Center operations (hazardous waste disposal, safety inspections, OSHA guidelines, EPA air quality standards, etc.)
Recruit, select, onboard, and train Associates
Track Associate performance; coach, counsel, develop and retain team
Schedule and monitor work in progress, and appraise completed work for accuracy and quality
Submit and/or maintain Collision Center technicians’ payroll and Associate documentation, including proof of technician certification (e.g., I‑CAR, ASE, AC as required)
Establish and maintain good working relationships with other AutoNation dealerships, insurance adjusters and customers to encourage repeat business and referrals
Maintain/manage DRP accounts; communicate changes/status updates to Region Leadership
Ensure customer complaints are handled respectfully and in a timely manner
Ensure Collision Center facilities are appropriately maintained and clutter‑free, including customer waiting and work areas
Maintain proper business operational documentation and customer repair files
Accountable for compliance with all Collision initiatives
Ensure the collection of accounts receivable on all insurance and wholesale accounts closed
Maintain financial accounts related to Collision Center operations (AR/open RO list/PO schedule) to ensure compliance with accounting guidelines
Ensure closed ROs reflect work performed and are compliant with AutoNation rules on revenue recognition
Ensure the collision center’s parts and supply inventory is maintained per AutoNation Parts reconciliation standards
Requirements
High school diploma or equivalent
Minimum three (3) years’ experience in an auto body repair facility
Minimum two (2) years’ experience leading and developing a team
Strong command of MS Office Suite with a focus on Word, Excel and Outlook
Advanced knowledge of auto body repair techniques and auto repair life cycle
Proven ability to provide an exceptional customer experience
Excellent problem resolution skills
Strong analytical skills; able to prioritize and multi‑task
Ability to set and achieve targeted goals
Demonstrated communication, consultative, interpersonal, and organizational skills
Must have a valid, in‑state driver’s license with an acceptable, safe driving record
Career Growth Opportunities
Regional Collision Director
Other advancement opportunities depend on business and staffing needs as well as qualifications of internal and external candidates
Benefits and Perks
Competitive compensation and 401(k) matching
Health, dental, vision, and maternity benefits
Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories, and AutoGear
Access to deals and discounts through YouDecide
Participation in the DRVPNK mission to support cancer research and treatment
Company Overview AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. We empower customers to make the best decisions for their needs through a nationwide network of dealerships, new and used vehicles, financing, parts, and expert maintenance and repair services. AutoNation is committed to diversity, equity, and inclusion and welcomes candidates from all backgrounds. Join our team and help foster a culture of belonging while contributing to our revolutionary work in the automotive industry.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other
Industries Retail Motor Vehicles
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Job Responsibilities
Forecast goals and objectives for the collision center
Prepare and/or administer an annual operating budget for the collision center
Understand, keep abreast of and comply with federal, state and local regulations that affect Collision Center operations (hazardous waste disposal, safety inspections, OSHA guidelines, EPA air quality standards, etc.)
Recruit, select, onboard, and train Associates
Track Associate performance; coach, counsel, develop and retain team
Schedule and monitor work in progress, and appraise completed work for accuracy and quality
Submit and/or maintain Collision Center technicians’ payroll and Associate documentation, including proof of technician certification (e.g., I‑CAR, ASE, AC as required)
Establish and maintain good working relationships with other AutoNation dealerships, insurance adjusters and customers to encourage repeat business and referrals
Maintain/manage DRP accounts; communicate changes/status updates to Region Leadership
Ensure customer complaints are handled respectfully and in a timely manner
Ensure Collision Center facilities are appropriately maintained and clutter‑free, including customer waiting and work areas
Maintain proper business operational documentation and customer repair files
Accountable for compliance with all Collision initiatives
Ensure the collection of accounts receivable on all insurance and wholesale accounts closed
Maintain financial accounts related to Collision Center operations (AR/open RO list/PO schedule) to ensure compliance with accounting guidelines
Ensure closed ROs reflect work performed and are compliant with AutoNation rules on revenue recognition
Ensure the collision center’s parts and supply inventory is maintained per AutoNation Parts reconciliation standards
Requirements
High school diploma or equivalent
Minimum three (3) years’ experience in an auto body repair facility
Minimum two (2) years’ experience leading and developing a team
Strong command of MS Office Suite with a focus on Word, Excel and Outlook
Advanced knowledge of auto body repair techniques and auto repair life cycle
Proven ability to provide an exceptional customer experience
Excellent problem resolution skills
Strong analytical skills; able to prioritize and multi‑task
Ability to set and achieve targeted goals
Demonstrated communication, consultative, interpersonal, and organizational skills
Must have a valid, in‑state driver’s license with an acceptable, safe driving record
Career Growth Opportunities
Regional Collision Director
Other advancement opportunities depend on business and staffing needs as well as qualifications of internal and external candidates
Benefits and Perks
Competitive compensation and 401(k) matching
Health, dental, vision, and maternity benefits
Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories, and AutoGear
Access to deals and discounts through YouDecide
Participation in the DRVPNK mission to support cancer research and treatment
Company Overview AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. We empower customers to make the best decisions for their needs through a nationwide network of dealerships, new and used vehicles, financing, parts, and expert maintenance and repair services. AutoNation is committed to diversity, equity, and inclusion and welcomes candidates from all backgrounds. Join our team and help foster a culture of belonging while contributing to our revolutionary work in the automotive industry.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other
Industries Retail Motor Vehicles
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