Senior Business Development Manager

Job Description Join Rimkus and unlock your potential with endless opportunities for growth, learning, and making a difference!

Rimkus (www.rimkus.com) is a worldwide leader in Engineering and Technical Consulting. Rimkus experts specialize in building envelope, engineering, forensic consulting, dispute resolution, construction management services, and solutions built for the environment.

NOW IS THE TIME to join this growing and stable company! We offer our full‑time employees a competitive salary, bonus opportunities, and a full benefits package that includes medical, dental, vision, life, disability, employer‑matching 401(k), and opportunities for advancement.

Overview The Business Development Manager works within an assigned sales territory to promote the company's expert services and secure new business. The role develops a solid client base through direct or indirect contact and prospecting, services and maintains accounts with existing clients, increases the firm's presence in the local, state, and national markets, resolves client concerns and complaints, and collaborates with the territory Business Unit Leader to achieve territory revenue goals. Generally, the role does not supervise others and works under general supervision, exercising initiative and independent judgment.

The Salary Range for this position is $162,600 - $244,000 and is dependent on education, experience, location and certifications/licensure.

Essential Job Functions

Identifies and pursues prospective clients, leveraging internal and external resources to develop new relationships and opportunities.

Sells the company's services to prospective clients to secure new client accounts, deeper client penetration, and repeat business.

Reinforces relationships with current clients through regular contact and promotion of value‑added services for future business.

Effectively plans for and executes the targeted number of value‑added in‑person client contacts each week to increase market penetration and share; follows up to nurture and close sales opportunities.

Maintains and updates client relationship management (CRM) system database with accurate documentation of contacts, activities, leads, and opportunities on a real‑time basis.

Leverages CRM to develop and track individual business development efforts.

Receives incoming assignments/opportunities from clients and coordinates with operations to provide qualified, available experts for consideration.

Maintains good relationships among company operations personnel, serving as the liaison between them and clients where required.

Supports operations as required to address/resolve outstanding client concerns or needs.

Secures, coordinates, and manages the presentation of continuing education seminars for insurance carriers, law firms, and associations.

Participates in key sales strategies, industry events, trade shows, and electronic contract programs.

Attends client‑related professional and social functions, conventions, and events as needed; may require occasional after‑business hours work and travel.

Supports efforts for timely collection of client receivables.

Weekly Expectations of BDM

Client Visits – 24 hours per week or 60 % of the employee's week is dedicated to client visits.

Primary responsibility includes relationship management, pitching & prospecting, visit planning & follow‑up, and opportunity follow‑up.

Target of eight (8) visits per week specifically aimed at pitching & prospecting (“Growth Calls”), in addition to relationship‑management visits as needed.

Video conference can be permissible as an effective substitute for in‑person visits.

Prospecting Research – 8 hours or 20 % of the week; includes the work required to identify potential clients and arrange new client relationship‑development visits (e.g., online research, emails, and phone calls).

CRM/Admin – Two hours per week; responsibilities should happen in real‑time throughout the week.

Training – Approximately one hour per week spent in training to develop sales capabilities or Rimkus services knowledge.

Internal Communications – Approximately three hours or 7.5 % of the week spent in this task; includes collective time in scheduled or unscheduled internal meetings not related to client development.

Accounts Receivable – At least one hour or 2.5 % of the week on this task; includes collection of outstanding receivables as required by Finance.

Other – Approximately one hour or 2.5 % of the week spent on additional administrative tasks.

Required Education and Certifications

B.A. Marketing/Business degree or higher.

Minimum of five (5) years of professional‑level experience in marketing, sales, or service.

Required Skills and Abilities

High level of professionalism, well‑developed interpersonal skills, and professional dress and demeanor.

Self‑starter, self‑motivated, multi‑tasker, able to work independently or within a team.

Highly perceptive; capable of interacting and communicating with individuals at all levels, exercising diplomacy and tact.

Strong proficiency across computer software applications (Word, Excel, Outlook, and Access).

Outstanding written and verbal communication skills; meticulous attention to detail, prioritization, and meeting deadlines.

Ability to read, analyze, and understand information and ideas presented in writing.

Strong understanding of industry‑specific concepts and terminology.

Ability to respond in writing or verbally to inquiries regarding company services, client accounts, and general inquiries from team members and clients; produce and disseminate correspondence (e.g., emails, letters, etc.) as requested.

Physical Demands, Overtime, and Travel Requirements Physical Demand: Work is primarily performed in an office setting, including corporate, client, and field offices. Driving a vehicle to clients and field offices is required. The employee frequently stands, walks, sits, hears, and talks. The employee may be required to lift and/or move up to 25 pounds. Clear vision and depth perception are also necessary.

Other Expectations

Available during business hours.

High degree of responsiveness to client inquiries – immediate where feasible or within two hours as a minimum.

Responsive to internal inquiries – acknowledgment within two hours where feasible or within 24 hours as a minimum.

High degree of judgment for client entertainment and budget management.

Share weekly calendar and provide transparency in availability.

Abide by the general code of conduct and company policies; acts as an effective Rimkus brand ambassador.

Effectively utilizes company resources to engage in self‑development of sales skills and services expertise.

Develops sales process expertise and service‑offering proficiency within three months of employment; service‑offering expertise within one year of employment.

Reinforce firm values through client and intercompany interactions.

Integrity: Serves as a strong brand ambassador and steward of company resources.

Accountability: Demonstrates transparency and ownership of work product and results.

Commitment: Embraces company goals and shows initiative to help grow the business.

Teamwork: Collaborative across departments to support overall firm objectives.

Overtime This position is classified as salaried with an exempt FLSA status. Regular working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, with one hour for lunch. There will be periods where overtime will be required, which the employee will need to comply with in order to meet the demands of the position.

Travel Requirements Up to 40 % travel is required. Some out‑of‑area and overnight travel will likely be required.

At Rimkus, we value a diverse and inclusive workplace where all employees feel valued and respected. We are committed to creating a work environment that supports and celebrates the unique perspectives and experiences of all employees. If you share our commitment to diversity and inclusivity and are excited about joining a welcoming and supportive team, we encourage you to apply for our open positions.

Rimkus is an Equal Employment Opportunity (EEO) Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or protected veteran status.

THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AND DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT OR A GUARANTEE OF CONTINUED EMPLOYMENT.

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