EmployBridge
Onsite Manager - Cheetowaga, NY
I f you are a dynamic individual who loves working in a fast-paced environment and helping to change people’s lives, then we are the company you have been searching for! We are seeking a driven Staff Performance Manager to join our team for an immediate opening in Cheetowaga, NY!
Role Summary The Staff Performance Manager is responsible for the day‑to‑day supervision of personnel to ensure the timely, accurate and quality delivery of customer goods and service. This role manages employee relations at the client site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates staffing requirements and expectations; develops value‑added services to support changing client needs.
Your Opportunity
Anticipate staffing requirements and expectations; develop value‑added services to support changing client needs
Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment
Maintain timekeeping system and ensure payroll/invoicing is accurate
Provide productivity, headcount, attendance, and other reports at the client’s request
Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews
Conduct onsite orientation, safety training
Facilitate the initial treatment and reporting of workers’ compensation incidents
Participate in scheduled service reviews at the client site
Act as the liaison between the branch office and the client
Deliver superior customer service and develop relationships with supervisors and associates
Other duties as assigned
Your attributes
Experience in a customer service role responsible for multi-level client communication
HR and data management experience
Demonstrable success managing a team or process
Familiarity with a heavy process‑oriented environment
Able to lead, organize and build effective and diverse teams
Must have seasoned critical thinking and problem‑solving skills
Practical experience and comfort with using operational software, Microsoft Office products, and basic data management tools for analysis
Ability to communicate professionally and effectively across all platforms
Able to listen and respond to information effectively and influence decision makers
Benefits
Comprehensive Medical, Dental & Vision benefits starting on the first of the month following hire date
8 Paid Holidays per year
Paid Time Off
401(k)
Wellness Program
Parental Leave
The anticipated annual base salary for this position is $60,405.00. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
Employbridge Story As the United States’ largest light industrial staffing company and the first workforce‑as‑a‑service provider, our digital‑first approach to staffing is rooted in a rich history of delivering high‑quality, scalable workforce solutions to the organizations driving the American supply chain. Our colleagues are guided by our purpose of
Championing People, Unlocking Potential
and bring this to life every day as they help put hundreds of thousands of people to work at tens of thousands of companies across the country. The foundation of our culture is built upon a bridge to better, offering our colleagues rewarding and growth‑oriented experiences that positively impact lives and businesses in innovative and meaningful ways.
Equal Employment Opportunity Statement Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Role Summary The Staff Performance Manager is responsible for the day‑to‑day supervision of personnel to ensure the timely, accurate and quality delivery of customer goods and service. This role manages employee relations at the client site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates staffing requirements and expectations; develops value‑added services to support changing client needs.
Your Opportunity
Anticipate staffing requirements and expectations; develop value‑added services to support changing client needs
Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment
Maintain timekeeping system and ensure payroll/invoicing is accurate
Provide productivity, headcount, attendance, and other reports at the client’s request
Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews
Conduct onsite orientation, safety training
Facilitate the initial treatment and reporting of workers’ compensation incidents
Participate in scheduled service reviews at the client site
Act as the liaison between the branch office and the client
Deliver superior customer service and develop relationships with supervisors and associates
Other duties as assigned
Your attributes
Experience in a customer service role responsible for multi-level client communication
HR and data management experience
Demonstrable success managing a team or process
Familiarity with a heavy process‑oriented environment
Able to lead, organize and build effective and diverse teams
Must have seasoned critical thinking and problem‑solving skills
Practical experience and comfort with using operational software, Microsoft Office products, and basic data management tools for analysis
Ability to communicate professionally and effectively across all platforms
Able to listen and respond to information effectively and influence decision makers
Benefits
Comprehensive Medical, Dental & Vision benefits starting on the first of the month following hire date
8 Paid Holidays per year
Paid Time Off
401(k)
Wellness Program
Parental Leave
The anticipated annual base salary for this position is $60,405.00. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
Employbridge Story As the United States’ largest light industrial staffing company and the first workforce‑as‑a‑service provider, our digital‑first approach to staffing is rooted in a rich history of delivering high‑quality, scalable workforce solutions to the organizations driving the American supply chain. Our colleagues are guided by our purpose of
Championing People, Unlocking Potential
and bring this to life every day as they help put hundreds of thousands of people to work at tens of thousands of companies across the country. The foundation of our culture is built upon a bridge to better, offering our colleagues rewarding and growth‑oriented experiences that positively impact lives and businesses in innovative and meaningful ways.
Equal Employment Opportunity Statement Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr