Nissan Motor Corporation
Senior Fixed Operations Manager- Sacramento
Nissan Motor Corporation, Sacramento, California, United States, 95828
Senior Fixed Operations Manager - Sacramento
Location: Sacramento, CA. Full‑time field role. Requires residence within assigned district.
Overview Supports assigned dealerships to deliver top tier Customer Experience, Dealer Profitability, and Purchase Loyalty through efficient operations, sales effectiveness, and OEM representation.
Responsibilities
Conduct routine dealership visits with Sales & Aftersales staff to assess aftersales operations and provide consultative coaching.
Identify improvement areas and partner with dealerships to drive Customer Experience, Retention, Dealer Profitability, and Loyalty.
Assess accessories, parts and service operations using the 5 Mindsets approach.
Coordinate Aftersales Core Processes and deliver training and program implementation.
Monitor service staff expertise and training; promote Technician Certification.
Review marketing and advertising plans; align dealership marketing, CRM, social, website, eCommerce and BDC platforms with national initiatives.
Recommend and execute NNA tools and technologies; introduce new marketing programs.
Perform dealer financial statement and operational analysis to identify performance improvement opportunities.
Improve sales effectiveness through benchmark data and develop dealer engagement in Parts, Wholesale and Accessory business.
Monitor cash flow, inventory, and capital; review APS performance reports.
Assist AGM with Market Representation related issues and actions within assigned dealerships.
Qualifications
Bachelor’s Degree in Business or related field.
Minimum 6 years progressive Marketing and Sales experience; 3 years analytical experience in automotive.
Working knowledge of word processing, spreadsheets, and PC applications.
Strong organizational and prioritization skills; ability to work independently.
Excellent communication, influencing and teamwork abilities.
Commitment to customer and dealership best interests.
Travel & Physical Requirements
More than 75% domestic travel including day and overnight trips.
Physical ability to perform duties described.
EEO Statement Equal Employment Opportunity – Nissan encourages applications from all qualified individuals regardless of race, color, religion, sex, genetic information, sexual orientation, gender identity, disability, or other protected characteristics in accordance with federal, state, and local laws.
Benefits Competitive salary range $96,776 – $172,830 and comprehensive benefits package including medical, dental, vision, retirement, and employee programs.
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Overview Supports assigned dealerships to deliver top tier Customer Experience, Dealer Profitability, and Purchase Loyalty through efficient operations, sales effectiveness, and OEM representation.
Responsibilities
Conduct routine dealership visits with Sales & Aftersales staff to assess aftersales operations and provide consultative coaching.
Identify improvement areas and partner with dealerships to drive Customer Experience, Retention, Dealer Profitability, and Loyalty.
Assess accessories, parts and service operations using the 5 Mindsets approach.
Coordinate Aftersales Core Processes and deliver training and program implementation.
Monitor service staff expertise and training; promote Technician Certification.
Review marketing and advertising plans; align dealership marketing, CRM, social, website, eCommerce and BDC platforms with national initiatives.
Recommend and execute NNA tools and technologies; introduce new marketing programs.
Perform dealer financial statement and operational analysis to identify performance improvement opportunities.
Improve sales effectiveness through benchmark data and develop dealer engagement in Parts, Wholesale and Accessory business.
Monitor cash flow, inventory, and capital; review APS performance reports.
Assist AGM with Market Representation related issues and actions within assigned dealerships.
Qualifications
Bachelor’s Degree in Business or related field.
Minimum 6 years progressive Marketing and Sales experience; 3 years analytical experience in automotive.
Working knowledge of word processing, spreadsheets, and PC applications.
Strong organizational and prioritization skills; ability to work independently.
Excellent communication, influencing and teamwork abilities.
Commitment to customer and dealership best interests.
Travel & Physical Requirements
More than 75% domestic travel including day and overnight trips.
Physical ability to perform duties described.
EEO Statement Equal Employment Opportunity – Nissan encourages applications from all qualified individuals regardless of race, color, religion, sex, genetic information, sexual orientation, gender identity, disability, or other protected characteristics in accordance with federal, state, and local laws.
Benefits Competitive salary range $96,776 – $172,830 and comprehensive benefits package including medical, dental, vision, retirement, and employee programs.
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