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PayPal

Staff Software Engineer, Agentic AI

PayPal, San Jose, California, United States, 95199

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Job Summary

As the Staff Software Engineer, Agentic AI you will lead the strategy, development, and execution of AI‑driven autonomous shopping experiences. You will spearhead initiatives that leverage agentic AI—intelligent digital agents that anticipate, negotiate, and execute commerce transactions on behalf of users. Key Responsibilities

Define and implement the Agentic Commerce strategy, aligning with company goals. Identify and capitalize on emerging AI trends in automated shopping, voice commerce, and personalized digital assistants. Partner with executive leadership to integrate AI‑driven commerce into the company’s long‑term vision. Work closely with AI, data science, and engineering teams to build intelligent shopping agents that enhance user experiences. Oversee development of predictive, proactive, and personalized AI shopping assistants. Drive adoption of LLMs, machine learning algorithms, and reinforcement learning for optimizing commerce transactions. Ensure data privacy, security, and ethical AI considerations are embedded in product development. Build and manage partnerships with AI vendors, fintech platforms, and commerce technology providers. Drive revenue growth by identifying new business opportunities in automated and agentic commerce. Collaborate with marketing, sales, and product teams to enhance customer adoption of AI‑driven shopping experiences. Lead efforts to create hyper‑personalized, AI‑driven shopping experiences that anticipate and fulfill customer needs. Leverage real‑time data, behavioral analytics, and AI decision‑making to improve conversion rates. Champion a customer‑first approach, ensuring seamless, frictionless transactions across digital platforms. Qualifications

Required

6+ years of experience in e‑commerce, AI, digital strategy, or related fields. Deep understanding of agentic AI, LLMs, and intelligent commerce systems. Proven track record of leading AI‑driven digital transformation initiatives. Experience working with AI/ML models, personalization engines, and automation tools. Strong leadership, cross‑functional collaboration, and executive stakeholder management skills. Preferred

Experience in conversational AI, voice commerce, and autonomous shopping systems. Background in fintech, blockchain, or programmatic commerce. Familiarity with regulatory and ethical considerations in AI‑driven commerce. Compensation & Benefits

Salary range: $188,000–$323,950. Compensations may include an annual performance bonus, equity, and medical, dental, vision and other benefits. PayPal maintains a balanced hybrid work model offering 3 days in the office and 2 days from a remote location of your choice. EEO & Diversity Statement

PayPal provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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