Insight Global
Senior Director of Cash Applications and Accounts Receivable
Insight Global, Dunwoody, Georgia, United States
Senior Director of Cash Applications and Accounts Receivable
Insight Global is seeking a
strategic, analytical, and transformation-focused leader
to oversee Cash Applications and Accounts Receivable operations. This role is critical to
performing a comprehensive assessment of current processes and systems (including HighRadius), developing a go-forward strategy to reduce unapplied cash, and managing the backlog of unapplied cash . The ideal candidate will combine
operational expertise, technology optimization, and leadership skills
to drive measurable improvements in the Order-to-Cash process.
Key Responsibilities Strategic Assessment & Transformation
Conduct a
deep-dive analysis of current AR and cash application processes , team structure, and technology utilization.
Evaluate
HighRadius performance and configuration ; recommend enhancements or alternative solutions.
Develop and execute a
strategic roadmap
to reduce unapplied cash and eliminate backlog within defined timelines.
Implement
root cause analysis frameworks
to address systemic issues causing unapplied cash.
Leadership & Change Management
Lead and inspire a team of ~30 professionals across onshore and offshore locations.
Drive a
culture of accountability and continuous improvement
while managing change effectively.
Provide
clear communication and stakeholder alignment
on transformation initiatives.
Operational Excellence
Oversee full-cycle AR and cash application processes, ensuring accuracy and efficiency.
Implement
automation and process optimization strategies
to reduce manual intervention.
Monitor and report on KPIs such as
DSO, CEI, unapplied cash trends , and backlog reduction progress.
Analytics & Reporting
Utilize
data analytics and visualization tools (Power BI, Tableau)
to provide actionable insights.
Partner with IT and Finance to enhance ERP and AR system functionality.
Support the development of
predictive models
for cash application performance and backlog risk.
Stakeholder Engagement
Collaborate with Sales, Operations, and Customer Service to resolve disputes and ensure invoice accuracy.
Influence internal and external stakeholders to prioritize AR goals and resource allocation.
Qualifications
Bachelor’s degree in Accounting, Finance, or related field (MBA preferred).
10+ years of progressive AR leadership experience , including transformation initiatives.
Proven success in
reducing unapplied cash and managing large backlogs .
Hands-on experience with
HighRadius
or similar cash application automation tools.
Expertise in ERP systems (Workday, Oracle, SAP).
Strong analytical and problem‑solving skills; ability to interpret complex data sets.
Experience managing
large teams and offshore operations .
Excellent communication and storytelling skills using financial data.
Preferred Skills
Process re‑engineering and change management expertise .
Familiarity with
AI‑driven automation and predictive analytics .
Advanced proficiency in
data visualization and reporting tools .
Knowledge of Vendor Management Systems (Fieldglass, Beeline, IQNavigator).
Added Emphasis
Deep-dive assessment capability
(systems, processes, team).
Backlog management experience
(large-scale).
Technology optimization
(HighRadius, ERP, automation tools).
Change leadership and stakeholder influence .
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strategic, analytical, and transformation-focused leader
to oversee Cash Applications and Accounts Receivable operations. This role is critical to
performing a comprehensive assessment of current processes and systems (including HighRadius), developing a go-forward strategy to reduce unapplied cash, and managing the backlog of unapplied cash . The ideal candidate will combine
operational expertise, technology optimization, and leadership skills
to drive measurable improvements in the Order-to-Cash process.
Key Responsibilities Strategic Assessment & Transformation
Conduct a
deep-dive analysis of current AR and cash application processes , team structure, and technology utilization.
Evaluate
HighRadius performance and configuration ; recommend enhancements or alternative solutions.
Develop and execute a
strategic roadmap
to reduce unapplied cash and eliminate backlog within defined timelines.
Implement
root cause analysis frameworks
to address systemic issues causing unapplied cash.
Leadership & Change Management
Lead and inspire a team of ~30 professionals across onshore and offshore locations.
Drive a
culture of accountability and continuous improvement
while managing change effectively.
Provide
clear communication and stakeholder alignment
on transformation initiatives.
Operational Excellence
Oversee full-cycle AR and cash application processes, ensuring accuracy and efficiency.
Implement
automation and process optimization strategies
to reduce manual intervention.
Monitor and report on KPIs such as
DSO, CEI, unapplied cash trends , and backlog reduction progress.
Analytics & Reporting
Utilize
data analytics and visualization tools (Power BI, Tableau)
to provide actionable insights.
Partner with IT and Finance to enhance ERP and AR system functionality.
Support the development of
predictive models
for cash application performance and backlog risk.
Stakeholder Engagement
Collaborate with Sales, Operations, and Customer Service to resolve disputes and ensure invoice accuracy.
Influence internal and external stakeholders to prioritize AR goals and resource allocation.
Qualifications
Bachelor’s degree in Accounting, Finance, or related field (MBA preferred).
10+ years of progressive AR leadership experience , including transformation initiatives.
Proven success in
reducing unapplied cash and managing large backlogs .
Hands-on experience with
HighRadius
or similar cash application automation tools.
Expertise in ERP systems (Workday, Oracle, SAP).
Strong analytical and problem‑solving skills; ability to interpret complex data sets.
Experience managing
large teams and offshore operations .
Excellent communication and storytelling skills using financial data.
Preferred Skills
Process re‑engineering and change management expertise .
Familiarity with
AI‑driven automation and predictive analytics .
Advanced proficiency in
data visualization and reporting tools .
Knowledge of Vendor Management Systems (Fieldglass, Beeline, IQNavigator).
Added Emphasis
Deep-dive assessment capability
(systems, processes, team).
Backlog management experience
(large-scale).
Technology optimization
(HighRadius, ERP, automation tools).
Change leadership and stakeholder influence .
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