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Rollins, Inc.

Service Manager Trainee

Rollins, Inc., San Francisco, California, United States, 94199

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Overview When you’re an Orkin Service Manager, you’re quality control ensuring top-notch service from the industry leader with almost 125 years as the best in pests. Your role is a blend of technical acumen and soft skills—like empathy and integrity—that gives customers peace of mind. You’ll inspire your team to deliver unparalleled service, translating customer satisfaction into revenue growth. The position offers a career with growth potential and benefits that go beyond the basics, including a company vehicle, competitive pay, a 401(k) program, and opportunities to volunteer and give back.

Responsibilities As a Service Manager, you’ll lead in a high-performance culture and support the growth and success of the business while lending a hand to community service projects.

You Will…

Lead an entire service operation upon completion of paid training

Motivate the service team to consistently provide the world’s best service, prioritizing safety

Conduct yourself with the utmost professionalism and integrity with customers and coworkers

Assist with recruiting top talent on the service team

Train and develop Orkin Pros through hands‑on management

Lead training meetings

Oversee our Orkin Pro Ride‑A‑Long program

Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time

Champion innovation by supporting the team in adopting new products, services and technology

Monitor scheduling, routing and inventory to drive efficiencies and productivity

Benefits

Competitive earnings and a company vehicle with gas card

$26.64 to $39.96 Pay Rate.

Company provided iPhone and iPad with sales software

Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance

401(k) plan with company match, employee stock purchase plan

Paid vacation, holidays, and sick leave

Employee discounts, tuition reimbursement, dependent scholarship awards

Industry leading, quality, comprehensive training program

Why Orkin?

You’re seeking an opportunity with career potential in a reliable, recession‑resistant industry

You have a service‑oriented mindset that leads you to build loyalty and trust with customers

You hold yourself responsible to commitments

You value being part of a team

You want to keep learning, improving and developing as a leader

You want to join a company that supports the community

You want a career with a purpose at a mission‑driven company that values

Safety

Professionalism

Empathy

Integrity

Innovation

Qualifications

Sales experience preferred

High School Diploma or equivalent required

Valid driver’s license required

Ability to obtain the appropriate pesticide license/certification if required (company paid)

Ability to work in the field independently and interact with our great clients

Work Environment

Safely use a ladder within the manufacturer's weight capacity

Occasionally lift and carry up to 50 lbs.

Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl

Wear personal protective equipment (PPE) which sometimes requires an OSHA‑compliant respirator

Willing to work in different types of weather conditions

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

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