LensCrafters
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LensCrafters - Team Lead
role at LensCrafters.
2 days ago Be among the first 25 applicants.
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General Function The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.
Major Duties And Responsibilities
Ensure the LensCrafters team provides unsurpassed Customer Service.
Proactive & solution driven, accurate execution & product knowledge.
Assists customers with selections, provides recommendations, assists sales associates.
Serves as a responsible alternate store key holder.
Custom fits glasses & precisely places prescription in lenses.
Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology.
Ensures finished eyewear meets optical standards & customer requirements.
Creates a safe working environment for all, demonstrates safe work practices.
Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems.
Basic Qualifications
HS diploma/GED.
Strong optical & retail experience.
Knowledge of current optical theory & merchandise.
Strong communicator & listener.
Strong inter-personal skills.
Strong basic math skills.
Sales skills.
Problem solving ability.
Familiarity with cash register, computers & calculators.
Leadership & training experience.
Edging & mounting experience.
Basic optics knowledge & optical measurement experience.
Preferred Qualifications
State licensure (if applicable) &/or ABO Certification in non-licensed states.
LensCrafters Final Eyewear Inspector Certification.
LensCrafters Quality, Fitting & Adjusting Program.
Optical machinery/instruments experience.
Customer service experience.
AccuFit Digital Measurement System certification.
Knowledge of current store merchandise & lens options.
Pay Range 19.86 - 33.25
Benefits Health care, retirement savings, paid time off/vacation, and various employee discounts.
Equal Opportunity We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. For accommodations, call 844-303-0229 or email HRCompliance@luxotticaretail.com.
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LensCrafters - Team Lead
role at LensCrafters.
2 days ago Be among the first 25 applicants.
Get AI-powered advice on this job and more exclusive features.
General Function The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.
Major Duties And Responsibilities
Ensure the LensCrafters team provides unsurpassed Customer Service.
Proactive & solution driven, accurate execution & product knowledge.
Assists customers with selections, provides recommendations, assists sales associates.
Serves as a responsible alternate store key holder.
Custom fits glasses & precisely places prescription in lenses.
Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology.
Ensures finished eyewear meets optical standards & customer requirements.
Creates a safe working environment for all, demonstrates safe work practices.
Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems.
Basic Qualifications
HS diploma/GED.
Strong optical & retail experience.
Knowledge of current optical theory & merchandise.
Strong communicator & listener.
Strong inter-personal skills.
Strong basic math skills.
Sales skills.
Problem solving ability.
Familiarity with cash register, computers & calculators.
Leadership & training experience.
Edging & mounting experience.
Basic optics knowledge & optical measurement experience.
Preferred Qualifications
State licensure (if applicable) &/or ABO Certification in non-licensed states.
LensCrafters Final Eyewear Inspector Certification.
LensCrafters Quality, Fitting & Adjusting Program.
Optical machinery/instruments experience.
Customer service experience.
AccuFit Digital Measurement System certification.
Knowledge of current store merchandise & lens options.
Pay Range 19.86 - 33.25
Benefits Health care, retirement savings, paid time off/vacation, and various employee discounts.
Equal Opportunity We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. For accommodations, call 844-303-0229 or email HRCompliance@luxotticaretail.com.
#J-18808-Ljbffr