Syneos Health Commercial Solutions
Diabetes Patient Navigator – Syneos Health Commercial Solutions
Apply for the
Diabetes Patient Navigator
role at
Syneos Health Commercial Solutions .
The Patient Navigator (PN) will provide essential services to patients, caregivers, and healthcare providers, ensuring seamless access to our client’s product, support, and resources. They are responsible for proactively and compliantly engaging with HCPs and patients at a local level to identify marketplace needs, provide disease state and product education, and to support appropriate utilization of our client’s access and fulfilment resources. The PN will work collaboratively to provide training to ensure clinic staff are up to date on safety and proper usage of the product. Training will include drug administration, disease state awareness, and insight into the patient’s journey. The PN will provide clinical expertise through utilization of clinical nursing experience and education to improve patient outcomes.
Responsibilities
Personalized patient engagement at therapy initiation, through adherence & questions about medication, ensuring patients have what they need to initiate & stay on therapy
Provide education, support and training to healthcare providers and patients on on‑label product administration & treatment
Handle initial inquiries and basic reimbursement questions
Identify, gather, and document field‑generated HCP insights to support innovative medical strategies while complying with industry and corporate policies and procedures
Demonstrate mastery of disease state, product and treatment landscape
Engage with target customers, including advocacy groups, in or outside of office settings, including conferences to uncover marketplace needs
Provide timely follow‑up to questions and requests from HCPs
Educate and champion utilization of client resources to drive optimal patient experience and care
Collaborate with commercial and medical counterparts in assigned territory
Qualifications
Bachelor’s Degree required.
Clinical background required – LPN/RD/RN/PharmD/RPH, etc.
2+ years of diabetes education experience with patient support team members, with CDCES highly preferred
Pharmaceutical industry experience highly preferred
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Salary & Benefits The annual base salary for this position ranges from $120,000 to $127,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and/or individual performance.
Benefits for this position will include a competitive compensation package, health benefits to include Medical, Dental, and Vision, company match 401(k), flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
EEO Statement Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
COVID‑19 Vaccination Policy Syneos Health has a voluntary COVID‑19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
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Diabetes Patient Navigator
role at
Syneos Health Commercial Solutions .
The Patient Navigator (PN) will provide essential services to patients, caregivers, and healthcare providers, ensuring seamless access to our client’s product, support, and resources. They are responsible for proactively and compliantly engaging with HCPs and patients at a local level to identify marketplace needs, provide disease state and product education, and to support appropriate utilization of our client’s access and fulfilment resources. The PN will work collaboratively to provide training to ensure clinic staff are up to date on safety and proper usage of the product. Training will include drug administration, disease state awareness, and insight into the patient’s journey. The PN will provide clinical expertise through utilization of clinical nursing experience and education to improve patient outcomes.
Responsibilities
Personalized patient engagement at therapy initiation, through adherence & questions about medication, ensuring patients have what they need to initiate & stay on therapy
Provide education, support and training to healthcare providers and patients on on‑label product administration & treatment
Handle initial inquiries and basic reimbursement questions
Identify, gather, and document field‑generated HCP insights to support innovative medical strategies while complying with industry and corporate policies and procedures
Demonstrate mastery of disease state, product and treatment landscape
Engage with target customers, including advocacy groups, in or outside of office settings, including conferences to uncover marketplace needs
Provide timely follow‑up to questions and requests from HCPs
Educate and champion utilization of client resources to drive optimal patient experience and care
Collaborate with commercial and medical counterparts in assigned territory
Qualifications
Bachelor’s Degree required.
Clinical background required – LPN/RD/RN/PharmD/RPH, etc.
2+ years of diabetes education experience with patient support team members, with CDCES highly preferred
Pharmaceutical industry experience highly preferred
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Salary & Benefits The annual base salary for this position ranges from $120,000 to $127,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and/or individual performance.
Benefits for this position will include a competitive compensation package, health benefits to include Medical, Dental, and Vision, company match 401(k), flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
EEO Statement Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
COVID‑19 Vaccination Policy Syneos Health has a voluntary COVID‑19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
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