KBR, Inc.
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Deputy Director Operations, 4PL+
role at
KBR, Inc.
Overview The 4PL+ portfolio comprises multiple projects supporting government and commercial customers in aerospace and manufacturing industries. The group delivers quality support, metrology services, warehousing and logistics, asset management, and industrial maintenance across 30+ worldwide locations.
Job Summary The Deputy Director of Operations, 4PL+ will serve in a hybrid role supporting the entire portfolio and the Sr. Director in ensuring customer delivery, quality, cost controls, safety, people management, and overall contract execution. The incumbent will also support the strategic goals of the business unit, align with customer requirements, and oversee multiple projects to drive customer satisfaction, business growth, and successful portfolio management.
Roles And Responsibilities
Work with customer focal points to drive daily tactical activities.
Develop strong customer relationships and ensure satisfaction across all programs.
Develop and execute corrective action plans when necessary.
Apply best practices for operational excellence across all contract requirements and initiatives.
Coordinate with project/program managers; track key performance indicators, analyze variances, and develop recovery plans.
Support all business development initiatives, including organic growth and new ventures.
Ensure all programs meet contract requirements and deliverables.
Organize and lead quarterly business reviews, monthly performance reviews, and voice of customer discussions with clients.
Implement technology improvements such as automation and artificial intelligence where applicable.
Coordinate and develop process improvement initiatives and portfolio projects.
Must be willing to travel around 25% of the time.
Basic Qualifications
Undergraduate degree (Bachelor of Science) with 15+ years of aerospace/manufacturing operations experience.
Previous experience managing over 20 employees.
Secret clearance or ability to obtain a Secret clearance within six months.
U.S. Citizenship status required due to client requirement.
Excellent written and verbal communication skills.
Excellent presentation skills.
Preferred Qualifications
Advanced degree in Business Administration, Engineering, or Technical Field.
PMP certification.
Experience working with senior leadership.
Experience working with technical content.
Benefits KBR offers a selection of competitive lifestyle benefits which could include a 401(k) plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, and flexible work schedule. We support career advancement through professional training and development.
Equal Opportunity Employment KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status, or any other characteristic protected by federal, state, or local law.
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Deputy Director Operations, 4PL+
role at
KBR, Inc.
Overview The 4PL+ portfolio comprises multiple projects supporting government and commercial customers in aerospace and manufacturing industries. The group delivers quality support, metrology services, warehousing and logistics, asset management, and industrial maintenance across 30+ worldwide locations.
Job Summary The Deputy Director of Operations, 4PL+ will serve in a hybrid role supporting the entire portfolio and the Sr. Director in ensuring customer delivery, quality, cost controls, safety, people management, and overall contract execution. The incumbent will also support the strategic goals of the business unit, align with customer requirements, and oversee multiple projects to drive customer satisfaction, business growth, and successful portfolio management.
Roles And Responsibilities
Work with customer focal points to drive daily tactical activities.
Develop strong customer relationships and ensure satisfaction across all programs.
Develop and execute corrective action plans when necessary.
Apply best practices for operational excellence across all contract requirements and initiatives.
Coordinate with project/program managers; track key performance indicators, analyze variances, and develop recovery plans.
Support all business development initiatives, including organic growth and new ventures.
Ensure all programs meet contract requirements and deliverables.
Organize and lead quarterly business reviews, monthly performance reviews, and voice of customer discussions with clients.
Implement technology improvements such as automation and artificial intelligence where applicable.
Coordinate and develop process improvement initiatives and portfolio projects.
Must be willing to travel around 25% of the time.
Basic Qualifications
Undergraduate degree (Bachelor of Science) with 15+ years of aerospace/manufacturing operations experience.
Previous experience managing over 20 employees.
Secret clearance or ability to obtain a Secret clearance within six months.
U.S. Citizenship status required due to client requirement.
Excellent written and verbal communication skills.
Excellent presentation skills.
Preferred Qualifications
Advanced degree in Business Administration, Engineering, or Technical Field.
PMP certification.
Experience working with senior leadership.
Experience working with technical content.
Benefits KBR offers a selection of competitive lifestyle benefits which could include a 401(k) plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, and flexible work schedule. We support career advancement through professional training and development.
Equal Opportunity Employment KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status, or any other characteristic protected by federal, state, or local law.
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