VP, Technical Services & Customer Enablement

A leading software development firm in Menlo Park is seeking a Vice President of Technical Services to unify Professional Services, Technical Support, and Customer Education under one strategy. This role reports to the SVP of Customer Experience and is crucial for building an AI-powered platform. Responsibilities include developing a vision for self-service customer interactions, ensuring project health, and fostering a culture of curiosity across teams. Candidates should have prior VP-level experience in post-sales functions, excellent leadership skills, and a customer-focused approach. #J-18808-Ljbffr