Oracle
Overview
This posting is for Senior Engineer for enabling 24x7 Operations for US-Gov in the Oracle Fusion Data Intelligence (FDI) product development organization. You will be responsible for managing the uptime of the service and ensuring that customers data pipeline, that runs complex transformations, runs smoothly. Customer rely on the data that is updated by the Pipeline and have downstream dependencies. Therefore, it's important the data pipeline completes on time and with accuracy. Anomalies should be detected and mechanisms should be put in place to identify early detection of issues so that mitigation can be handled without impacting the overall timelines.
Due to US Government requirements this role requires you to be a US Citizen Skills Required
BS or higher degree in Computer Science / Engineering or equivalent
3+ years of experience, supporting business customers on any Cloud/On-premise BI Application
Experience in SQL/PL-SQL and excellent de-bugging skills
Troubleshooting network latency, intermittent issues, reading and analyzing log files
Working experience with any ERP, HCM, CX applications such as Oracle EBS, Fusion is desired but not must
Good programming skills in Python / Java / JavaScript
Understanding of Web Application Architecture
Exposure to cloud infrastructure, Oracle Cloud Infrastructure (OCI) is preferred
Experience in performance tuning SQL and understanding ETL pipelines
Experience of Continuous Integration/Continuous Delivery (CI/CD) and development tools (e.g. Jenkins, Docker)
Build, Configure, Manage and Coordinate all Build and Release engineering activities
Strong logical/critical thinking and problem resolution skill
Excellent communication skills
Qualifications Disclaimer Certain US customer or client‑facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Compensation Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $79,200 to $178,100 per annum. May be eligible for bonus and equity.
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre‑tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non‑overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level IC3
Responsibilities
You will be responsible for running the FDI Data pipeline operations in a lights out mode
As a member of team you’ll build tools and mechanisms to proactively detect issues with the data pipeline
Do the root cause analysis of every issue and build automations for handling similar issues in future
You will address customer issues and tickets within defined SLA’s
Co‑ordinate and communicate with different stake holders to formulate the solutions to customer issues
You will ensure full understanding of the issue, including impact to customer.
Gather logs, configuration details and attempt to reproduce the reported issues.
Develop and enhance Knowledge base for the issues and their solutions.
You will recommend solutions to customers and follow through to resolution or elevate the case in a timely manner if no resolution can be found.
Participate in knowledge sharing via involvement in technical discussions and Knowledge Base documentation.
Prioritize workload based on severity and impact to customer and demonstrate a sense of urgency when handling cases.
Identify opportunities for process improvements and automation through building right utilities/tools
#J-18808-Ljbffr
Due to US Government requirements this role requires you to be a US Citizen Skills Required
BS or higher degree in Computer Science / Engineering or equivalent
3+ years of experience, supporting business customers on any Cloud/On-premise BI Application
Experience in SQL/PL-SQL and excellent de-bugging skills
Troubleshooting network latency, intermittent issues, reading and analyzing log files
Working experience with any ERP, HCM, CX applications such as Oracle EBS, Fusion is desired but not must
Good programming skills in Python / Java / JavaScript
Understanding of Web Application Architecture
Exposure to cloud infrastructure, Oracle Cloud Infrastructure (OCI) is preferred
Experience in performance tuning SQL and understanding ETL pipelines
Experience of Continuous Integration/Continuous Delivery (CI/CD) and development tools (e.g. Jenkins, Docker)
Build, Configure, Manage and Coordinate all Build and Release engineering activities
Strong logical/critical thinking and problem resolution skill
Excellent communication skills
Qualifications Disclaimer Certain US customer or client‑facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Compensation Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $79,200 to $178,100 per annum. May be eligible for bonus and equity.
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre‑tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non‑overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level IC3
Responsibilities
You will be responsible for running the FDI Data pipeline operations in a lights out mode
As a member of team you’ll build tools and mechanisms to proactively detect issues with the data pipeline
Do the root cause analysis of every issue and build automations for handling similar issues in future
You will address customer issues and tickets within defined SLA’s
Co‑ordinate and communicate with different stake holders to formulate the solutions to customer issues
You will ensure full understanding of the issue, including impact to customer.
Gather logs, configuration details and attempt to reproduce the reported issues.
Develop and enhance Knowledge base for the issues and their solutions.
You will recommend solutions to customers and follow through to resolution or elevate the case in a timely manner if no resolution can be found.
Participate in knowledge sharing via involvement in technical discussions and Knowledge Base documentation.
Prioritize workload based on severity and impact to customer and demonstrate a sense of urgency when handling cases.
Identify opportunities for process improvements and automation through building right utilities/tools
#J-18808-Ljbffr