Novartis
Associate Director, Neuroscience Priority Accounts – Pacific Northwest
Novartis, Seattle, Washington, us, 98127
Associate Director, Neuroscience Priority Accounts – Pacific Northwest
Location: Pacific Northwest (Seattle, WA). This field-based and remote opportunity supports key accounts in an assigned geography. Novartis is unable to offer relocation support; no visa sponsorship is available.
Job Overview This role is pivotal in shaping the success of our Neuroscience Multiple Sclerosis portfolio within key health systems and priority accounts. The Associate Director will lead strategic initiatives that drive meaningful impact—building strong partnerships, creating tailored account business plans, and ensuring seamless product access for patients who need them most. Working closely with cross‑functional teams, you’ll bring innovative solutions to sophisticated healthcare environments and help deliver on our mission to improve lives through neuroscience. You’ll also leverage deep expertise in institutional selling and health system dynamics to uncover new opportunities and optimize outcomes for both patients and providers.
Key Responsibilities
Champion institutional advocacy to support formulary adoption and ensure appropriate use of approved neuroscience products.
Build strong, collaborative relationships with leaders across our most sophisticated priority accounts and affiliated health systems.
Design and execute strategic key‑account plans that deliver meaningful outcomes for identified accounts.
Spend significant customer‑facing time, creating and executing short‑term and long‑term KOL engagement plans.
Identify evidence gaps across product and disease education through appropriate thought‑leader discussions.
Partner with administrative, clinical, operational, and financial stakeholders to streamline care pathways, treatment protocols, and workflow solutions.
Apply deep understanding of market dynamics, access models, and reimbursement trends to inform strategic decisions.
Collaborate with local partners to create tailored, institution‑specific plans that reflect market forces and customer priorities.
Lead cross‑functional teams to align strategies, update business plans, and achieve product goals within priority accounts.
Conduct regular needs assessments and provide actionable insights to internal partners, driving innovative solutions and new business opportunities.
Essential Requirements
Bachelor’s degree from a 4‑year college or university.
8+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. Candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors with strong field leadership and customer engagement are also welcome.
2+ years’ experience in project management and translation of strategy into execution.
3+ years’ experience managing complex accounts, including large academic centers and hospitals, with demonstrated success in strategic account management.
Recent US experience (within the last 5 years) with deep understanding of US healthcare ecosystems.
Demonstrated deep customer and cross‑functional knowledge, healthcare ecosystem thinking, with strong business acumen and technology/digital engagement proficiency.
Robust business background, with a strong ability to collaborate and work cross‑functionally in a matrix environment to build effective strategic account plans aligned to customer and organization goals.
Candidate must reside within the territory, or within a reasonable daily commuting distance of 100 miles from the territory border. Ability to travel 60‑80 % over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.
Desirable Requirements
Prior experience engaging with assigned neuroscience accounts and building strong, collaborative relationships.
Background in at least two cross‑functional areas—such as Marketing, Medical, Market Access & Reimbursement, or Sales Leadership—demonstrating versatility and strategic insight.
Driving is an Essential Function Driving is a fundamental element of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (Customer‑Facing Roles Only) Novartis does not require vaccination for COVID‑19 or proof of a recent negative test result for COVID‑19 at this time. Employees working in customer‑facing roles must adhere to and comply with customers’ credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com.
Field Roles with a Dedicated Training Period The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Compensation Summary The salary for this position is expected to range between $160,300 and $297,700 per year. The final salary offered is determined based on factors such as relevant skills and experience. Upon joining Novartis, the salary will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance‑based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US‑based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. Employees are also eligible for a generous time‑off package including vacation, personal days, holidays and other leaves.
Benefits and Rewards Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Why Novartis Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
EEO Statement The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e‑mail to occupational@novartis.com or call +1(877)395‑2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
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Job Overview This role is pivotal in shaping the success of our Neuroscience Multiple Sclerosis portfolio within key health systems and priority accounts. The Associate Director will lead strategic initiatives that drive meaningful impact—building strong partnerships, creating tailored account business plans, and ensuring seamless product access for patients who need them most. Working closely with cross‑functional teams, you’ll bring innovative solutions to sophisticated healthcare environments and help deliver on our mission to improve lives through neuroscience. You’ll also leverage deep expertise in institutional selling and health system dynamics to uncover new opportunities and optimize outcomes for both patients and providers.
Key Responsibilities
Champion institutional advocacy to support formulary adoption and ensure appropriate use of approved neuroscience products.
Build strong, collaborative relationships with leaders across our most sophisticated priority accounts and affiliated health systems.
Design and execute strategic key‑account plans that deliver meaningful outcomes for identified accounts.
Spend significant customer‑facing time, creating and executing short‑term and long‑term KOL engagement plans.
Identify evidence gaps across product and disease education through appropriate thought‑leader discussions.
Partner with administrative, clinical, operational, and financial stakeholders to streamline care pathways, treatment protocols, and workflow solutions.
Apply deep understanding of market dynamics, access models, and reimbursement trends to inform strategic decisions.
Collaborate with local partners to create tailored, institution‑specific plans that reflect market forces and customer priorities.
Lead cross‑functional teams to align strategies, update business plans, and achieve product goals within priority accounts.
Conduct regular needs assessments and provide actionable insights to internal partners, driving innovative solutions and new business opportunities.
Essential Requirements
Bachelor’s degree from a 4‑year college or university.
8+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. Candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors with strong field leadership and customer engagement are also welcome.
2+ years’ experience in project management and translation of strategy into execution.
3+ years’ experience managing complex accounts, including large academic centers and hospitals, with demonstrated success in strategic account management.
Recent US experience (within the last 5 years) with deep understanding of US healthcare ecosystems.
Demonstrated deep customer and cross‑functional knowledge, healthcare ecosystem thinking, with strong business acumen and technology/digital engagement proficiency.
Robust business background, with a strong ability to collaborate and work cross‑functionally in a matrix environment to build effective strategic account plans aligned to customer and organization goals.
Candidate must reside within the territory, or within a reasonable daily commuting distance of 100 miles from the territory border. Ability to travel 60‑80 % over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.
Desirable Requirements
Prior experience engaging with assigned neuroscience accounts and building strong, collaborative relationships.
Background in at least two cross‑functional areas—such as Marketing, Medical, Market Access & Reimbursement, or Sales Leadership—demonstrating versatility and strategic insight.
Driving is an Essential Function Driving is a fundamental element of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (Customer‑Facing Roles Only) Novartis does not require vaccination for COVID‑19 or proof of a recent negative test result for COVID‑19 at this time. Employees working in customer‑facing roles must adhere to and comply with customers’ credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com.
Field Roles with a Dedicated Training Period The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Compensation Summary The salary for this position is expected to range between $160,300 and $297,700 per year. The final salary offered is determined based on factors such as relevant skills and experience. Upon joining Novartis, the salary will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance‑based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US‑based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. Employees are also eligible for a generous time‑off package including vacation, personal days, holidays and other leaves.
Benefits and Rewards Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Why Novartis Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
EEO Statement The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e‑mail to occupational@novartis.com or call +1(877)395‑2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
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