Advance Auto Parts
General Manager II Store 6359 San Antonio TX
Advance Auto Parts, San Antonio, Texas, United States, 78208
General Manager
A General Manager is a professional level sales and management position capable of supporting functions on both sides of the business. This role requires an understanding of store systems, automotive systems, parts knowledge, and the ability to identify, troubleshoot and project assist for DIY. The General Manager is responsible for developing and maintaining Professional Customer relationships and program growth, achieving financial metrics, and maintaining service and appearance standards. This is an exempt position requiring a minimum of 50–55 hours per week, average schedule of 5–6 days a week, 11‑hour shifts with rotating nights and weekends, and an hour for lunch. Additional hours may be required based on staffing, store conditions, sales objectives, and other business demands.
Primary Responsibilities
Achieve overall store sales goals and service objectives
Manage and grow Professional Customer relationships/sales, including building and holding the team accountable to executing customer action plans
Selection, hiring, development, performance management, coaching, scheduling, and engagement of store team members
Ensure execution of all inventory and operational standards
Coach all team members to deliver on customer expectations (DIY and Professional)
Manager on duty responsibilities (touch‑base coaching, floor/phone management, task assignment and completion, safety, open/close duties)
Lead change management initiatives
Embrace diversity and foster a respectful environment for customers and team members
Secondary Responsibilities
Provide DIY service including battery installation, testing, and wiper installation
Assist district/region in other functions upon request
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Ability to become ASE P2 certified or ASE‑ready equivalent
Ability to execute and train project and product quality recommendations
Advanced parts lookup and sourcing
Ability to source from numerous places including special order, FDO, second source, etc.
Ability to train all store operational processes and procedures, testing and diagnostic equipment for DIY services
Ability to train inventory systems and store equipment
Ability to train POS and parts lookup systems
Ability to review and analyze P&L statement
Ability to recruit, select, hire and develop quality team members
Ability to build and grow relationships with professional customers
Essential Job Skills Necessary for Success as a General Manager
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management
Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
Ability to review and analyze business reports, such as profit and loss statement (P&L)
Hold others accountable, inspect work quality and give feedback in an inspiring manner
Ability to work an assortment of days, evenings and weekends as needed
Prior experience that sets a General Manager up for success
2–3 years of experience managing a team of 10–20 team members in a fast‑paced and highly dynamic retail environment
Successful experience managing profitability; proven financial and business acumen
Education
High school diploma or general education degree (GED), Bachelor’s degree in business or a related area preferred.
Certificates, Licenses, Registrations
Must have a valid driver’s license
ASE certification preferred, but not required
Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. This job primarily involves walking or standing. The employee must be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. This job usually occurs indoors, but may occasionally be outside and exposed to various weather conditions while installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts, high, precarious places, toxic or caustic chemicals, risk of electrical shock, explosives and vibration. The noise level is usually moderate.
Position Details Position is eligible for sales commission based on individual or store performance. Base salary will likely be between $47,000 and $61,000 plus Bonus (actual salary will be determined by the hiring manager later in the process, based on experience and qualifications). (Most starting offers go out in the middle of this range)
Bonus Bonus is calculated off two metrics: 1) 6% commission on every compensation dollar, paid every four weeks; 2) 0.45% commission on every controllable profit dollar (controllable profit = profitability of the products sold after costs of Labour, Shrink, and MyDelivery are removed), paid quarterly.
Benefits 1st day of 401(k) eligible & company match (fully vested & up to 4%). After 30 days: Medical, Dental, Vision, 401(k), PTO, Life, STD/LTD, pet insurance, and EAP. Will spend one week traveling for training.
GM II The leadership position of GM II requires a minimum of 52–55‑hour work week, with one weekend off per month. A GM II store will consist of a RPP and a CPP and 3 key‑holders with a total of 7–15 TMs for that store. Each store will receive 2–5 trucks of freight from a DC per week. The GM’s role is to uphold operational and customer service excellence and to control 4 Wall OI including Labour, Payroll, and Scheduling. The GM is responsible for developing and maintaining professional customer relationships and program growth. The GM also is responsible for company policy, procedures, and training while holding the team accountable to those standards.
Privacy Notice (California Residents) https://jobs.advanceautoparts.com/us/en/disclosures
Equal Opportunity Employment Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability or any other federal, state or local protected class.
Seniority Level Mid‑Senior level
Employment Type Part‑time
Job Function Management and Manufacturing
Industries Motor Vehicle Manufacturing and Retail
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Primary Responsibilities
Achieve overall store sales goals and service objectives
Manage and grow Professional Customer relationships/sales, including building and holding the team accountable to executing customer action plans
Selection, hiring, development, performance management, coaching, scheduling, and engagement of store team members
Ensure execution of all inventory and operational standards
Coach all team members to deliver on customer expectations (DIY and Professional)
Manager on duty responsibilities (touch‑base coaching, floor/phone management, task assignment and completion, safety, open/close duties)
Lead change management initiatives
Embrace diversity and foster a respectful environment for customers and team members
Secondary Responsibilities
Provide DIY service including battery installation, testing, and wiper installation
Assist district/region in other functions upon request
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Ability to become ASE P2 certified or ASE‑ready equivalent
Ability to execute and train project and product quality recommendations
Advanced parts lookup and sourcing
Ability to source from numerous places including special order, FDO, second source, etc.
Ability to train all store operational processes and procedures, testing and diagnostic equipment for DIY services
Ability to train inventory systems and store equipment
Ability to train POS and parts lookup systems
Ability to review and analyze P&L statement
Ability to recruit, select, hire and develop quality team members
Ability to build and grow relationships with professional customers
Essential Job Skills Necessary for Success as a General Manager
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management
Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
Ability to review and analyze business reports, such as profit and loss statement (P&L)
Hold others accountable, inspect work quality and give feedback in an inspiring manner
Ability to work an assortment of days, evenings and weekends as needed
Prior experience that sets a General Manager up for success
2–3 years of experience managing a team of 10–20 team members in a fast‑paced and highly dynamic retail environment
Successful experience managing profitability; proven financial and business acumen
Education
High school diploma or general education degree (GED), Bachelor’s degree in business or a related area preferred.
Certificates, Licenses, Registrations
Must have a valid driver’s license
ASE certification preferred, but not required
Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. This job primarily involves walking or standing. The employee must be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. This job usually occurs indoors, but may occasionally be outside and exposed to various weather conditions while installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts, high, precarious places, toxic or caustic chemicals, risk of electrical shock, explosives and vibration. The noise level is usually moderate.
Position Details Position is eligible for sales commission based on individual or store performance. Base salary will likely be between $47,000 and $61,000 plus Bonus (actual salary will be determined by the hiring manager later in the process, based on experience and qualifications). (Most starting offers go out in the middle of this range)
Bonus Bonus is calculated off two metrics: 1) 6% commission on every compensation dollar, paid every four weeks; 2) 0.45% commission on every controllable profit dollar (controllable profit = profitability of the products sold after costs of Labour, Shrink, and MyDelivery are removed), paid quarterly.
Benefits 1st day of 401(k) eligible & company match (fully vested & up to 4%). After 30 days: Medical, Dental, Vision, 401(k), PTO, Life, STD/LTD, pet insurance, and EAP. Will spend one week traveling for training.
GM II The leadership position of GM II requires a minimum of 52–55‑hour work week, with one weekend off per month. A GM II store will consist of a RPP and a CPP and 3 key‑holders with a total of 7–15 TMs for that store. Each store will receive 2–5 trucks of freight from a DC per week. The GM’s role is to uphold operational and customer service excellence and to control 4 Wall OI including Labour, Payroll, and Scheduling. The GM is responsible for developing and maintaining professional customer relationships and program growth. The GM also is responsible for company policy, procedures, and training while holding the team accountable to those standards.
Privacy Notice (California Residents) https://jobs.advanceautoparts.com/us/en/disclosures
Equal Opportunity Employment Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability or any other federal, state or local protected class.
Seniority Level Mid‑Senior level
Employment Type Part‑time
Job Function Management and Manufacturing
Industries Motor Vehicle Manufacturing and Retail
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