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Synthesia

Solutions Architect

Synthesia, New York, New York, us, 10261

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About the role We’re looking for a

Solutions Architect

to help build and define this function at Synthesia. This is a critical role – you’ll shape how we partner with customers to drive adoption, value, and measurable business impact. You’ll work across

Sales, Product, Engineering, and Customer Success

to design solutions that unlock value at scale. This is not just implementation – it’s about

architecting customer success , proving what’s possible, and accelerating customers toward full platform maturity.

You will be both a

strategic advisor and technical architect , helping customers:

Make the right technical decisions

Deploy the product and integrations successfully

Operationalize change and scale

Connect use cases to business outcomes

This role blends

technical hands‑on depth, commercial awareness, executive influence, and platform thinking.

What you’ll do

Lead customer implementations

end‑to‑end , ensuring adoption, measurable outcomes, and long‑term scalability.

Design architectures that map Synthesia’s capabilities to

high‑value customer use cases .

Partner with Sales on

solution scoping, proposals, API demos, and deal strategy .

Build proofs of concept to

demonstrate the art of the possible

and accelerate customer buy‑in.

Create

playbooks, frameworks, and integration patterns

that help us scale how we deliver value.

Act as a

trusted advisor

to technical and business stakeholders – including VP‑ and C‑level audiences.

Collaborate with Product and Engineering to bring the

voice of the customer

into platform evolution.

Contribute to

platform thinking

– helping shape how we scale Synthesia from product → ecosystem.

What we’re looking for

5+ years

in Solutions Architecture, Technical Consulting, or Pre‑Sales within a SaaS environment.

Strong

project & stakeholder management

across multiple workstreams.

Hands‑on experience working with

APIs, workflows, or integrations .

Excellent

storytelling and communication

skills – able to engage technical and executive teams.

A

commercial mindset

– understanding how architecture drives adoption, retention, and expansion.

Proven experience building

scalable frameworks, architectures, or delivery models .

Curiosity, initiative, and a

builder mentality

– with comfort navigating ambiguity in a high‑growth environment.

We are targeting a range of $140,000‑$230,000 depending on experience.

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