Hay Creek Hotels
The Brookmere Hotel and Regent Restaurant & Bar
is actively seeking a passionate, organized, and results-driven
General Manager
to lead our team of hospitality professionals.
Opened in
November 2024 , The Brookmere Hotel and Regent Restaurant & Bar is managed by
Hay Creek Hotels
and stands as a landmark development in
Saratoga Springs, New York . Located just a mile from the Saratoga Racetrack and adjacent to the Saratoga National Golf Course, the 10-acre site—formerly Longfellows Hotel, Restaurant, and Conference Center—has been transformed into an
88-room upper-upscale hotel
with a
full-service restaurant and bar with seasonal outdoor porch, spa, banquet facility with 3,500 sq. ft. of meeting and event space, and private access to Lake Lonely .
Job Summary
Oversee successful operations across all property departments, including Guest Services, Housekeeping, Regent Restaurant & Bar, Sales & Marketing, Private Events, Spa, and Engineering.
Build and maintain strong client and guest relationships, with a passion for elevating the guest experience. Serve as the face of the property, engaging in proactive community involvement.
Enforce internal and external customer service standards in line with Hay Creek Hotels’ Standard Operating Procedures.
Lead all aspects of associate management, including recruitment, onboarding, training, coaching, development, motivation, and progressive discipline.
Foster a fun, engaging work environment aligned with HCH Beliefs and Culture Model.
Manage budgets and departmental performance through scheduling, forecasting, expense control, labor review, and implementation of systems and controls.
Ensure compliance with all health, safety, sanitation, labor, and licensing regulations, as well as internal policies.
Collaborate with department leaders to develop and execute sales and marketing initiatives, including menus, promotions, entertainment, digital campaigns, and community partnerships.
Hay Creek Hotels Benefits & Incentives
Insurance benefits: Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans*
Complimentary $25K Life Insurance policy*
Flexible Spending Accounts for medical and daycare costs*
Competitive Paid Time Off (Vacation, Sick, Holiday, Birthday)
Complimentary staff meals daily
Weekly payroll schedule
Competitive wages with annual reviews and COLA adjustments
Lodging discounts at HCH properties ($49 employee / $89 friends & family)
Dining discounts at HCH properties (50% off for employee and guests)
Discounts on spa, golf, and activities at HCH properties
Hospitality discounts through partner networks (NEIRA and Historic Hotels of America)
Industry travel discounts via Working Advantage (cars, tickets, activities, etc.)
Open-door culture with supportive leadership and recognition programs
Employee Assistance Program and KOFE financial education
Professional development and accelerated career advancement opportunities
Free parking (*for benefits-eligible associates)
About Hay Creek Hotels Founded in 2005,
Hay Creek Hotels
was created to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service, and the amenities of a luxury inn. Our mission is to “Delight & Surprise” our guests every day by creating hotels and restaurants that reflect the culture and character of their communities.
From meticulously restored historic properties to innovative new-build hotels, each Hay Creek property is designed with a
hyper-local focus , bringing authentic experiences to both travelers and locals. Our restaurants feature strong partnerships with local farms and purveyors, offering
seasonal, farm-to-table menus
crafted with creativity, sophistication, and comfort.
Our Core Values & Beliefs
Delight & Surprise
guests, associates, and partners every day.
Host Philosophy
– empowering every associate to go above and beyond.
Associate Promise
– transparent and open communication.
Pride of Ownership
– “I can, I am, I own” mindset.
Community & Sustainability
– strong local partnerships and environmentally responsible operations.
To learn more, visit:
www.HayCreekHotels.com
#J-18808-Ljbffr
is actively seeking a passionate, organized, and results-driven
General Manager
to lead our team of hospitality professionals.
Opened in
November 2024 , The Brookmere Hotel and Regent Restaurant & Bar is managed by
Hay Creek Hotels
and stands as a landmark development in
Saratoga Springs, New York . Located just a mile from the Saratoga Racetrack and adjacent to the Saratoga National Golf Course, the 10-acre site—formerly Longfellows Hotel, Restaurant, and Conference Center—has been transformed into an
88-room upper-upscale hotel
with a
full-service restaurant and bar with seasonal outdoor porch, spa, banquet facility with 3,500 sq. ft. of meeting and event space, and private access to Lake Lonely .
Job Summary
Oversee successful operations across all property departments, including Guest Services, Housekeeping, Regent Restaurant & Bar, Sales & Marketing, Private Events, Spa, and Engineering.
Build and maintain strong client and guest relationships, with a passion for elevating the guest experience. Serve as the face of the property, engaging in proactive community involvement.
Enforce internal and external customer service standards in line with Hay Creek Hotels’ Standard Operating Procedures.
Lead all aspects of associate management, including recruitment, onboarding, training, coaching, development, motivation, and progressive discipline.
Foster a fun, engaging work environment aligned with HCH Beliefs and Culture Model.
Manage budgets and departmental performance through scheduling, forecasting, expense control, labor review, and implementation of systems and controls.
Ensure compliance with all health, safety, sanitation, labor, and licensing regulations, as well as internal policies.
Collaborate with department leaders to develop and execute sales and marketing initiatives, including menus, promotions, entertainment, digital campaigns, and community partnerships.
Hay Creek Hotels Benefits & Incentives
Insurance benefits: Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans*
Complimentary $25K Life Insurance policy*
Flexible Spending Accounts for medical and daycare costs*
Competitive Paid Time Off (Vacation, Sick, Holiday, Birthday)
Complimentary staff meals daily
Weekly payroll schedule
Competitive wages with annual reviews and COLA adjustments
Lodging discounts at HCH properties ($49 employee / $89 friends & family)
Dining discounts at HCH properties (50% off for employee and guests)
Discounts on spa, golf, and activities at HCH properties
Hospitality discounts through partner networks (NEIRA and Historic Hotels of America)
Industry travel discounts via Working Advantage (cars, tickets, activities, etc.)
Open-door culture with supportive leadership and recognition programs
Employee Assistance Program and KOFE financial education
Professional development and accelerated career advancement opportunities
Free parking (*for benefits-eligible associates)
About Hay Creek Hotels Founded in 2005,
Hay Creek Hotels
was created to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service, and the amenities of a luxury inn. Our mission is to “Delight & Surprise” our guests every day by creating hotels and restaurants that reflect the culture and character of their communities.
From meticulously restored historic properties to innovative new-build hotels, each Hay Creek property is designed with a
hyper-local focus , bringing authentic experiences to both travelers and locals. Our restaurants feature strong partnerships with local farms and purveyors, offering
seasonal, farm-to-table menus
crafted with creativity, sophistication, and comfort.
Our Core Values & Beliefs
Delight & Surprise
guests, associates, and partners every day.
Host Philosophy
– empowering every associate to go above and beyond.
Associate Promise
– transparent and open communication.
Pride of Ownership
– “I can, I am, I own” mindset.
Community & Sustainability
– strong local partnerships and environmentally responsible operations.
To learn more, visit:
www.HayCreekHotels.com
#J-18808-Ljbffr