Go Chicken Go, Inc.
General Manager
at
Go Chicken Go
Go Chicken Go Hiring Now! At Go Chicken Go, we pride ourselves on serving Kansas City’s best‑fried chicken. To keep our customers coming back for more, we need a team of top‑notch players who are passionate about food, service, and hospitality. If you are looking for a fun, fast‑paced work environment where you can grow and develop professionally, we want you on our team!
Duties / Responsibilities
Available to work 5-6 days per week.
Maintain a healthy focus on business operations, team morale, and culture while balancing personal life.
Show a strong capacity to grow, learn, and educate the team on new products, systems, and processes.
Positively influence cleanliness, quality, & safety standards in food preparation & service areas in accordance with sanitary procedures and the highest regulatory guidelines.
Maintain a calm and respectful demeanor, especially during peak periods, to preserve a consistent experience for guests and team members.
Engage with guests by anticipating and responding to their needs through clear and pleasant communication.
Implement decisions and strategic business objectives from the senior operations manager.
Coach and motivate team members to follow all Go Chicken Go policies and procedures.
Assist with shift management: breaks, communication, call‑offs, discipline, reward & recognition.
Coach and mentor team members on restaurant procedures and Go Chicken Go best practices.
Empower, encourage, and provide honest feedback to team members on a daily basis.
Ensure all team members on shift are aware of the plan, goal, and vision for the day.
Protect the customer experience by ensuring packaging, food presentation and quality is top level.
Maintain a neat, clean, and organized store at all times.
Advocate for improvement in speed, cleanliness, accuracy, and customer service.
Appropriately handle customer requests and facilitate customer recovery.
Enforce disciplinary system and violations of the Go Chicken Go Company Handbook.
Optimize food cost and labor cost practices and work to achieve constant, consistent improvement.
Education and Experience
High school graduate or equivalent. Additional education or experience in the hotel, restaurant, or quick‑service industry is a plus.
One year or more prior experience in hospitality, retail, hotel, restaurant, or quick‑service industry.
Qualities of a Go Chicken Go General Manager
Teachable spirit.
Willingness to provide remarkable hospitality experiences for our guests.
Team‑oriented, focusing on others before self.
“Guest first” service mentality.
Works with a sense of urgency in a fast‑paced environment.
Ability to multi‑task and communicate well with others.
Initiative and positive contribution to the work atmosphere and operating environment.
Treats others with honor, dignity, and respect.
Alignment with Go Chicken Go values.
Servant leader, relationship builder, results‑focused chemistry.
Problem solver, commitment to excellence, earns trust.
Rewards for All General Managers
Competitive pay and benefits.
Weekly pay.
All major holidays off.
Great benefit package: Medical, Dental, Vision, and more.
Short & long‑term disability.
Casual work attire and flexible scheduling.
Discounted meals.
Paid management training program.
Paid time off (PTO).
EOE/AA
#J-18808-Ljbffr
at
Go Chicken Go
Go Chicken Go Hiring Now! At Go Chicken Go, we pride ourselves on serving Kansas City’s best‑fried chicken. To keep our customers coming back for more, we need a team of top‑notch players who are passionate about food, service, and hospitality. If you are looking for a fun, fast‑paced work environment where you can grow and develop professionally, we want you on our team!
Duties / Responsibilities
Available to work 5-6 days per week.
Maintain a healthy focus on business operations, team morale, and culture while balancing personal life.
Show a strong capacity to grow, learn, and educate the team on new products, systems, and processes.
Positively influence cleanliness, quality, & safety standards in food preparation & service areas in accordance with sanitary procedures and the highest regulatory guidelines.
Maintain a calm and respectful demeanor, especially during peak periods, to preserve a consistent experience for guests and team members.
Engage with guests by anticipating and responding to their needs through clear and pleasant communication.
Implement decisions and strategic business objectives from the senior operations manager.
Coach and motivate team members to follow all Go Chicken Go policies and procedures.
Assist with shift management: breaks, communication, call‑offs, discipline, reward & recognition.
Coach and mentor team members on restaurant procedures and Go Chicken Go best practices.
Empower, encourage, and provide honest feedback to team members on a daily basis.
Ensure all team members on shift are aware of the plan, goal, and vision for the day.
Protect the customer experience by ensuring packaging, food presentation and quality is top level.
Maintain a neat, clean, and organized store at all times.
Advocate for improvement in speed, cleanliness, accuracy, and customer service.
Appropriately handle customer requests and facilitate customer recovery.
Enforce disciplinary system and violations of the Go Chicken Go Company Handbook.
Optimize food cost and labor cost practices and work to achieve constant, consistent improvement.
Education and Experience
High school graduate or equivalent. Additional education or experience in the hotel, restaurant, or quick‑service industry is a plus.
One year or more prior experience in hospitality, retail, hotel, restaurant, or quick‑service industry.
Qualities of a Go Chicken Go General Manager
Teachable spirit.
Willingness to provide remarkable hospitality experiences for our guests.
Team‑oriented, focusing on others before self.
“Guest first” service mentality.
Works with a sense of urgency in a fast‑paced environment.
Ability to multi‑task and communicate well with others.
Initiative and positive contribution to the work atmosphere and operating environment.
Treats others with honor, dignity, and respect.
Alignment with Go Chicken Go values.
Servant leader, relationship builder, results‑focused chemistry.
Problem solver, commitment to excellence, earns trust.
Rewards for All General Managers
Competitive pay and benefits.
Weekly pay.
All major holidays off.
Great benefit package: Medical, Dental, Vision, and more.
Short & long‑term disability.
Casual work attire and flexible scheduling.
Discounted meals.
Paid management training program.
Paid time off (PTO).
EOE/AA
#J-18808-Ljbffr