Johnvarvatos
Assistant General Manager, South Coast Plaza
Johnvarvatos, Costa Mesa, California, United States, 92626
Assistant General Manager, South Coast Plaza
The heartbeat of any brand is its people. The John Varvatos culture is full of passion, creativity, and rock n roll! With many opportunities for growth and career development, we are a company that has ambitious plans for growth, and each individual plays a vital role in achieving our goals. We recognize each individual's contributions and treat each other with dignity, respect, and fairness.
THE ROLE
We are seeking a motivated individual to join our Retail Management team. The Assistant General Manager supervises employees in the store, such as sales associates, stockroom workers, cashiers, and maintenance personnel. Other duties include achieving sales objectives, maintaining and achieving high operational standards, exceeding merchandising goals, building a highly motivated team, and furthering associates’ skills and clientele base.
Job Responsibilities:
Learning, referencing and applying product knowledge information to recommend, select, and obtain merchandise based on customers' needs.
Proactively seeking opportunities to up-sell and add-on additional merchandise, while enhancing the customer's experience, not overwhelming them.
Assist with establishing, meeting, and exceeding sales and performance goals
Building lasting relationships with customers and expanding the client book
Co-managing sales team by continually motivating staff to exceed sales and productivity goals while setting the store standard in fostering a positive, upbeat and energetic atmosphere
Connecting with customers and understanding their needs, such as documenting and communicating customer requests
Accurately and efficiently facilitating and overseeing customer purchases and return transactions
Watching for, recognizing, and handling loss prevention situations by displaying exemplary customer service
Co-managing the daily operations of the store through monitoring and managing various levels of store staff
Maintaining a knowledge of inventory, scheduling, setting sales goals, and training of sales associates
Ensuring that store merchandising, windows, and visual displays are maintained and consistent with the brand image
Maintaining clear, concise, and constructive communication lines open between sales team and corporate office
Seeking out top talent for the sales team through networking and recruiting
Maintaining employee relations, problem solving, and acting as a leader to the sales team
Maintain a professional and positive work environment
Position Requirements
Exceptional communication skills, written and verbal
Strong work ethic and leadership qualities
Ability to analyze sales reports and data to determine business needs and develop strategies
Know how to trouble shoot, problem solve, and work well under pressure
Ability to multi-task, prioritize, and manage team
Strong organizational and customer service skills
Resourceful, hands-on, and able to sense urgency
Education and Experience:
Minimum 5+ years experience in luxury retail store environment
Minimum 2+ years of luxury retail management
Fluency or conversational level in a foreign language is a plus.
This is a fulltime position at an hourly rate of$25 - $26 USD/Hr, plus commission.
WHAT WE STAND FOR
RESPECT:
We treat our team, customers, suppliers, partners and planet with respect, always. We speak respectfully about and to others. We respect our customer's valuable time, and each other's. We work as a unified team and respect each other's differences
RESOLVE:
We are determined and we do not give up. We follow through on our commitments. We take accountability and face challenges with enthusiasm
RAREFIED PASSION:
We act with utmost integrity. We seek to continually improve and respond to feedback. We advocate for our brand, customer and product
REFINEMENT:
We pay fanatical attention to the details that make the John Varvatos difference. We strive to be exceptional in all we do.
BENEFITS
Your career matters to us and we will do what it takes to help you on your journey in life. You’ll be challenging yourself and your leadership. The opportunities will be there, and you’ll be working within an environment that rewards hard work and innovation. Internal promotion is the norm not the exception and you’ll be supported in your ambition to reach the next step of your career.
Medical, Dental, Vision, and
Flexible Spending Accounts (FSA) & Dependent Care Accounts
Commuter & Parking Saving Accounts
Voluntary Additional Life & Disability Coverage for Spouse and Child(ren)
Basic Life and Disability
Short/Long-Term Disability
Accident & Critical Illness
Employee Assistance Programs
Pet Insurance
Personal Clothing Discount and Clothing Allotment
Note: Availability of the benefits are based on location & employment type and may have certain eligibility requirements. John Varvatos reserves the right to amend or withdraw these benefits at any time.
In addition to this we offer a competitive pay and benefits package that includes an amazing employee clothing allotment and discount. We are an Equal Opportunity employer, and we very much look forward to working with you.
#J-18808-Ljbffr
THE ROLE
We are seeking a motivated individual to join our Retail Management team. The Assistant General Manager supervises employees in the store, such as sales associates, stockroom workers, cashiers, and maintenance personnel. Other duties include achieving sales objectives, maintaining and achieving high operational standards, exceeding merchandising goals, building a highly motivated team, and furthering associates’ skills and clientele base.
Job Responsibilities:
Learning, referencing and applying product knowledge information to recommend, select, and obtain merchandise based on customers' needs.
Proactively seeking opportunities to up-sell and add-on additional merchandise, while enhancing the customer's experience, not overwhelming them.
Assist with establishing, meeting, and exceeding sales and performance goals
Building lasting relationships with customers and expanding the client book
Co-managing sales team by continually motivating staff to exceed sales and productivity goals while setting the store standard in fostering a positive, upbeat and energetic atmosphere
Connecting with customers and understanding their needs, such as documenting and communicating customer requests
Accurately and efficiently facilitating and overseeing customer purchases and return transactions
Watching for, recognizing, and handling loss prevention situations by displaying exemplary customer service
Co-managing the daily operations of the store through monitoring and managing various levels of store staff
Maintaining a knowledge of inventory, scheduling, setting sales goals, and training of sales associates
Ensuring that store merchandising, windows, and visual displays are maintained and consistent with the brand image
Maintaining clear, concise, and constructive communication lines open between sales team and corporate office
Seeking out top talent for the sales team through networking and recruiting
Maintaining employee relations, problem solving, and acting as a leader to the sales team
Maintain a professional and positive work environment
Position Requirements
Exceptional communication skills, written and verbal
Strong work ethic and leadership qualities
Ability to analyze sales reports and data to determine business needs and develop strategies
Know how to trouble shoot, problem solve, and work well under pressure
Ability to multi-task, prioritize, and manage team
Strong organizational and customer service skills
Resourceful, hands-on, and able to sense urgency
Education and Experience:
Minimum 5+ years experience in luxury retail store environment
Minimum 2+ years of luxury retail management
Fluency or conversational level in a foreign language is a plus.
This is a fulltime position at an hourly rate of$25 - $26 USD/Hr, plus commission.
WHAT WE STAND FOR
RESPECT:
We treat our team, customers, suppliers, partners and planet with respect, always. We speak respectfully about and to others. We respect our customer's valuable time, and each other's. We work as a unified team and respect each other's differences
RESOLVE:
We are determined and we do not give up. We follow through on our commitments. We take accountability and face challenges with enthusiasm
RAREFIED PASSION:
We act with utmost integrity. We seek to continually improve and respond to feedback. We advocate for our brand, customer and product
REFINEMENT:
We pay fanatical attention to the details that make the John Varvatos difference. We strive to be exceptional in all we do.
BENEFITS
Your career matters to us and we will do what it takes to help you on your journey in life. You’ll be challenging yourself and your leadership. The opportunities will be there, and you’ll be working within an environment that rewards hard work and innovation. Internal promotion is the norm not the exception and you’ll be supported in your ambition to reach the next step of your career.
Medical, Dental, Vision, and
Flexible Spending Accounts (FSA) & Dependent Care Accounts
Commuter & Parking Saving Accounts
Voluntary Additional Life & Disability Coverage for Spouse and Child(ren)
Basic Life and Disability
Short/Long-Term Disability
Accident & Critical Illness
Employee Assistance Programs
Pet Insurance
Personal Clothing Discount and Clothing Allotment
Note: Availability of the benefits are based on location & employment type and may have certain eligibility requirements. John Varvatos reserves the right to amend or withdraw these benefits at any time.
In addition to this we offer a competitive pay and benefits package that includes an amazing employee clothing allotment and discount. We are an Equal Opportunity employer, and we very much look forward to working with you.
#J-18808-Ljbffr