Pop-Up Talent
Entry level Desktop Support Technician
Pop-Up Talent, San Jose, California, United States, 95199
This range is provided by Pop-Up Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.00/hr - $20.00/hr
A Desktop Support Technician who possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional communication and organizational skills. The right candidate will have a do whatever it takes attitude and possess great pride in their work.
DUTIES AND RESPONSIBILITIES Provide hardware and software support – In an efficient and professional manner, assist users issues Special Projects – Various tasks and other non-technical responsibilities will be required, such as the following:
Provide Technical training to users through video conferencing or in person
Create Technical documentation
Verify and test new software and/or Processes
Assist with placing technical signage around the office when needed
Possible travel to other locations
QUALIFICATIONS
Experience in a corporate help desk and/or desktop support environment is preferred
Consider themselves as “tech-savvy” and willing to learn new ideas
Excellent customer service skills to work effectively with clients
Understanding the Windows 10 Operating System
Understanding of Mac OS is a plus
Ability to work well with other people in a team-oriented environmentMust be professional, self-motivated, resourceful, flexible, and work with minimal supervision
Must be able to follow through procedures and protocols as outlined by senior management
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
Seniority level Entry level
Employment type Full-time
Job function Customer Service and Information Technology
Industries IT Services and IT Consulting
Benefits
Medical insurance
Vision insurance
401(k)
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Base pay range $18.00/hr - $20.00/hr
A Desktop Support Technician who possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional communication and organizational skills. The right candidate will have a do whatever it takes attitude and possess great pride in their work.
DUTIES AND RESPONSIBILITIES Provide hardware and software support – In an efficient and professional manner, assist users issues Special Projects – Various tasks and other non-technical responsibilities will be required, such as the following:
Provide Technical training to users through video conferencing or in person
Create Technical documentation
Verify and test new software and/or Processes
Assist with placing technical signage around the office when needed
Possible travel to other locations
QUALIFICATIONS
Experience in a corporate help desk and/or desktop support environment is preferred
Consider themselves as “tech-savvy” and willing to learn new ideas
Excellent customer service skills to work effectively with clients
Understanding the Windows 10 Operating System
Understanding of Mac OS is a plus
Ability to work well with other people in a team-oriented environmentMust be professional, self-motivated, resourceful, flexible, and work with minimal supervision
Must be able to follow through procedures and protocols as outlined by senior management
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
Seniority level Entry level
Employment type Full-time
Job function Customer Service and Information Technology
Industries IT Services and IT Consulting
Benefits
Medical insurance
Vision insurance
401(k)
#J-18808-Ljbffr