Digital Customer Success: Senior Programs Lead

A leading technology firm in Chicago is seeking a Senior Program Manager to enhance digital customer success. You'll manage programs to drive customer retention, leverage data for insights, and collaborate with various teams to optimize user journeys. Ideal candidates have over 8 years of experience in customer success in B2B SaaS environments and possess strong analytical skills. This role includes competitive salary and a hybrid work policy. #J-18808-Ljbffr