Medix™
Location : Santa Clara County
Setting : Remote/In the field - mileage reimbursement provided, must reside within the county
Shift : Mon-Fri (8:30am-5pm)
Target Pay : $27 - $32/hr (DOE)
Position Overview As a
Lead Care Manager (Case Manager) , you will go beyond creating care plans—you will build trusting relationships with members, provide advocacy, and ensure they receive the medical, social, and community-based services they need to thrive. This role is ideal for someone who is compassionate, resourceful, and dedicated to making a lasting impact on individuals facing complex health and social challenges.
Key Responsibilities Manage a caseload of 40-50 members Conduct
frequent in-person visits
in homes, shelters, and community settings to assess needs and build trust. Coordinate end-to-end services including medical appointments, follow-up care, transportation, housing, food assistance, and other social supports. Advocate for members by securing authorizations, arranging peer-to-peer reviews, and navigating insurance or service denials. Act as a central point of contact between members, families, providers, and community organizations. Maintain accurate documentation of assessments, care plans, and progress notes. Identify and connect members with local resources such as childcare, workforce development, and housing assistance. Monitor member progress through regular communication and adjust care plans as needed. Stay current with
Medi-Cal, CalAIM, and ECM regulations
to ensure compliance. Participate in trainings, workshops, and professional development opportunities.
Qualifications Residency:
Must reside in your
Designated County Valid Drivers License and Auto Insurance High Speed Internet At least 1-3 years of case management experience working with the unhoused population Familiarity with Medi-Cal, CalAIM, and Enhanced Care Management highly preferred Successful completion of a
pre-screen assessment
required
Benefits : Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances) Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).) 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1) Short Term Disability Insurance Term Life Insurance Plan
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA). This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Position Overview As a
Lead Care Manager (Case Manager) , you will go beyond creating care plans—you will build trusting relationships with members, provide advocacy, and ensure they receive the medical, social, and community-based services they need to thrive. This role is ideal for someone who is compassionate, resourceful, and dedicated to making a lasting impact on individuals facing complex health and social challenges.
Key Responsibilities Manage a caseload of 40-50 members Conduct
frequent in-person visits
in homes, shelters, and community settings to assess needs and build trust. Coordinate end-to-end services including medical appointments, follow-up care, transportation, housing, food assistance, and other social supports. Advocate for members by securing authorizations, arranging peer-to-peer reviews, and navigating insurance or service denials. Act as a central point of contact between members, families, providers, and community organizations. Maintain accurate documentation of assessments, care plans, and progress notes. Identify and connect members with local resources such as childcare, workforce development, and housing assistance. Monitor member progress through regular communication and adjust care plans as needed. Stay current with
Medi-Cal, CalAIM, and ECM regulations
to ensure compliance. Participate in trainings, workshops, and professional development opportunities.
Qualifications Residency:
Must reside in your
Designated County Valid Drivers License and Auto Insurance High Speed Internet At least 1-3 years of case management experience working with the unhoused population Familiarity with Medi-Cal, CalAIM, and Enhanced Care Management highly preferred Successful completion of a
pre-screen assessment
required
Benefits : Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances) Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).) 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1) Short Term Disability Insurance Term Life Insurance Plan
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA). This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.