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Paradies Lagardère Travel Retail

Assistant General Manager - San Diego Airport Retail Multi-Unit

Paradies Lagardère Travel Retail, San Diego, California, United States, 92154

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Established in 1960, Paradies Lagardere is an Atlanta-based family-owned business operating over 950 stores in 100+ airports throughout the United States and Canada. It has been recognized by World Airport Revenue News, the airport industry's leading publication, as the "Best Airport Retailer" for 25 consecutive years. With extensive experience in operating both local and national brands, including CNBC, PGA TOUR, Brooks Brothers, Brighton Collectibles, Harley Davidson, Pandora, and Spanx, Paradies Lagardere operates in more airports than any other retail concessionaire.

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. The ideal candidate will have retail and sales experience and a desire to join an exciting, energetic, and trend-setting airport concessionaire. This role drives the company’s key performance metrics by delivering an exceptional customer store experience through the associates they manage.

Responsibilities :

Motivate team through our company’s vision and direction to encompass our core values

Communicate clear expectations and hold location team accountable to achieve all brand, performance, and behavior standards

Lead and inspire a great customer service culture by recognizing and rewarding

Build relationships with peer and upper management

Recruit, hire, develop, and retain top sales talent for the stores, including ensuring excellent staffing levels

Train and continuously develop teams

Provide consistent performance feedback

Recognize performance issues in a timely manner and partner with General Manager and Regional HR Manager to develop action plans for resolution

Ensure that all visual directives are executed seamlessly

Direct and execute strategic merchandising to maximize sales and presentation standards

Partner in the location’s execution of all merchandise processing and flow to the floor, in conjunction with stockroom/warehouse standards

Partner with General Manager and District/Regional Managers to execute the location business plan that drives results and maximizes business opportunities

Achieve predetermined financial budgets, including payroll containment

Drive the company’s brand loyalty through sales leadership, coaching, and connecting with the customer experience

Achieve location shrink goals while maintaining operational standards to secure assets

Qualifications :

Strong analytical, prioritizing, interpersonal, problem-solving, and planning skills

Strong verbal and written communication skills

Collaborative skills and ability to work well within a team

Ability to work in a fast-paced and deadline-oriented environment

Ability to work a flexible schedule, including holidays, nights, and weekends

Salary range: $68,640 to $72,000

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