TPS Talent LLC
TPS Talent LLC is hiring: UPS Field Service Technician - Quincy, WA in Quincy
TPS Talent LLC, Quincy, WA, US, 98848
UPS Field Service Technician - Quincy, WA
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Job Title: UPS Field Service Engineer
Location: Within 1.5 hr travel time to Quincy, WA
Job Type: Full-Time
About the Role
We are seeking a skilled UPS Field Service Engineer to bring expertise in power electronics and critical power systems to our team. This home-based role requires travel to customer sites within the region to perform start-ups, testing, troubleshooting, and maintenance of UPS and related equipment, ensuring optimal performance and reliability.
Job Description
The UPS Field Service Engineer applies diversified knowledge of the power electronics industry to complete start-up, testing, troubleshooting, operations and maintenance work of UPS and related critical power equipment. The FSE will be home based and dispatched to customer sites as required.
Specific Duties
Responsible for commissioning, maintaining and providing emergency support on power electronics at customers’ sites within the regional coverage area
Performs commissioning-focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing
Involved in preventive maintenance, emergency response, equipment start-up and/or field modifications
Attends periodic training at the company’s headquarters on various OEM units and Standard Operating Procedures (SOPs) which includes testing equipment and/or rebuilding older systems
Troubleshoots issues with the technical-support group related to maintenance or operation of equipment
Participates in the development of Methods of Procedures (MOPs) and be expected to consult with supervisor(s) concerning unusual problems and developments.
Other duties as assigned by management
Job Requirements
Preferably 3-5+ years experience in the critical power industry and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU’s, STS, etc.
Utilizes hand tools and test equipment to perform work
Must be able to provide high level of quality customer service
Must be able to complete Field Service Reports in a timely manner
Requires knowledge of equipment manufacturer’s specifications
Ability to work independently and exhibit resourcefulness
Must be able to perform repeated bending & lifting of up to 100 lbs. during certain procedures
Must be able to provide necessary pro-active recommendations to clients
Candidate must be willing to work nights & weekends when necessary
Knowledge of general computer hardware & software applications
Previous 3rd Party UPS experience a plus
UPS OEM factory training or experience in Liebert / Emerson / Vertiv , APC / MGE / Schneider , or Eaton / Powerware , a MUST
Technical degree a plus
Previous military experience and training a plus
Educational Background
Technical graduate of a two-year accredited technical school in an engineering/technical field
OR
Three to five years of technician experience in related power electronics field or industry
The pay range for this role is:
78,000 - 87,000 USD per year (Quincy, WA)
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