Veterinary Receptionist - San Jose, CA Job at Oakridgevetclinic in San Jose

Responsibilities

The Customer Service Representatives (CSRs) at Oakridge Veterinary Clinic are responsible for providing excellent client care and communication. Their duties include handling phone calls, scheduling appointments, discharging patients, processing payments, and maintaining cleanliness in various areas of the clinic.

Qualifications

Strong interpersonal and customer service skills, the ability to multitask, and remain composed during high-stress situations. Candidates should have one to three years of customer-facing experience and a High School Diploma or GED.

Physical requirements

The physical requirements include the ability to stand for long periods and lift up to 40 lbs unassisted. The CSRs work under the supervision of the Practice Manager and receive instructions from veterinarians and other clinical staff.

Benefits and compensation

• Compensation: $19.00 - $25.00 per hour based on experience
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays
• Employee Assistance Program
• Employee discount program

Training & Development

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital
• Discounted Products

Health & Welfare

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off / Work-Life Balance

• Paid Time Off
• Paid Holidays