Lobby Ambassador (F/T) Job at Hilton West Palm Beach in West Palm Beach

Rate: $19.50/hour!

Here are some perks you can enjoy when joining our team

• Access to your pay when you need it through DailyPay
• Career growth & development
• The Go Hilton travel discount program
• Competitive wellness benefits
• Team Member Resource Groups
• Recognition and rewards programs
• And so much more

What will I be doing?

• Greet and assist guests with directions and information
• Respond to guest questions in a timely, friendly and efficient manner with accurate and appropriate information
• Ensure knowledge of hotel and local information including, but not limited to directions, hours of outlet operation, hotel services, transportation and travel arrangements, events, reservations, etc.
• Field, respond to and resolve guest concerns, issues and complaints
• Run errands for guests, as needed, including, but not limited to ticket pick-up, laundry pick-up and delivery, etc.
• Retrieve messages, mail, small packages and facsimiles for guests, as requested
• Maintain appearance of hotel lobby to include, but not limited to, removing trash, organizing furniture, etc.

What are we looking for?

Values

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

Attributes

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton West Palm Beach

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Guest Services, Operations, and Front Office

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Hospitality