Account Director E-Commerce & Amazon Job at AMP in Seattle

Base pay range

$93,000.00/yr - $135,000.00/yr

Account Director, Amazon & e-Commerce - Remote in Seattle, WA

This range is provided by AMP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

E-commerce is a fast‑paced industry, and the only constant is change— we are looking for someone dynamic, curious & confident to join our team as an Account Director for our Amazon CPG business. This role is responsible for providing strategic, tactical, and operational leadership on the highest levels, leading a team focused on Amazon‑centric e‑commerce strategy and best‑in‑class execution for many customers, including some of the world’s largest consumer packaged goods brands. In a work‑from‑home environment, teaching, training, and development of all team members are essential to creating a positive culture. Collaboration with other business management & Advantage Unified Commerce teams is crucial for success as our Enterprise approach and breadth of services are key. In addition to leading the team & client relationships, new business development is a core focus that all leaders actively participate in.

Job Responsibilities

• Oversee and drive client growth within existing account portfolio and help achieve the team and division’s annual sales budget via client growth, new service creation, new business development, etc.
• Manage, nurture and own key client relationships to ensure satisfaction, retention, and growth; identify upsell and expansion opportunities, proactively address client needs, and collaborate with internal teams to deliver tailored solutions that build trust‑based partnerships.
• Work directly with managers to ensure they drive business forward and address short‑ and long‑term goals, initiatives, & challenges.
• Understand client needs to consistently meet and exceed expectations while honoring contractual duties.
• Develop standards, systems, and best practices (using people or technology) to consistently improve ways of working.
• Innovate and improve current offers.
• Build formal frameworks and methodologies for key strategic issues, leveraging existing resources and creating new innovative concepts to ensure processes are in place.
• Participate in hiring of business managers & strategic business advisors.
• Manage both accounts and direct reports.
• Collaborate with executive leadership and peers to ensure understanding of key initiatives and results.
• Actively engage in company culture & leadership, driving a fun, positive, virtual work environment that is scalable, collaborative, and results‑oriented.
• Must reside in the Seattle, WA market.

Skills, Knowledge, and Abilities

• Must have Amazon Seller Central (5+ years) and Amazon Vendor Central (5+ years) experience.
• Expert‑level influencing skills – ability to manage internal and external boundaries, set expectations, and build alignment at varying management levels & client interface.
• Expert‑level execution skills – ability to coordinate mutually agreed expectations of what is promised to the customer into measurable business results.
• Expert‑level credibility skills – ability to use personal effectiveness to link relationships, processes, and business methodologies with cost‑saving activities.
• Excellent strategic thinking and process development skills.
• Excellent organizational and problem‑solving skills.
• Excellent communication skills, both written and verbal.
• Must handle multiple tasks and projects simultaneously in a highly complex environment.
• Team player with good people skills.

Apply Today!

Job Will Remain Open Until Filled

Senior Level

Director

Employment type

Full‑time

Job function

Marketing, Sales, and Advertising