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Twilio

HRBP Director, Product Management Remote - US

Twilio, San Francisco, California, United States, 94199

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At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote‑first work and strong culture of connection and global inclusion means that no matter your location you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio About the job Step into a role where HR strategy meets product innovation. As

HRBP Director , you’ll partner directly with the senior leaders shaping Twilio’s Product Management organization. This is a hands‑on, high‑impact IC role designed for someone who loves being at the heart of product innovation, thrives in fast‑moving environments, and gets energized by using modern HR tools to accelerate business success.

Responsibilities You’ll shape the future of Twilio’s Product Management org by crafting and delivering bold, modern talent strategies that elevate capabilities, evolve how teams collaborate, and strengthen organizations built to create world‑class CPaaS products.

This role enables you to bring energy, clarity, and momentum to every challenge by:

Partnering with executive clients to create durable, pro‑active talent strategies

Designing and deploying high‑impact org & talent programs

Spotting opportunities through smart, consultative, data‑driven discovery

Supercharging your impact with AI tools to move faster, work smarter, and create space for deeper strategic work

As a trusted advisor you’ll:

Maintain a strong say:do ratio and uphold confidentiality

Activate effective executive coaching skills

Lead by example—living and modeling Twilio’s values

Qualifications

14+ years of HRBP experience

Deep knowledge of engineering orgs, including operating models, methodologies, roles, and trends

Proven ability to deliver scalable, high‑ROI, business‑first people programs

Exceptional communication, coaching, and relationship‑building skills

Energized by learning, solving complex problems, and driving results

Experience partnering with internal OE consultants and/or HCM strategy firms

Background working within HRBP teams that build and drive functional talent strategies

Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in‑person meetings.

What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $171,120.00 – $213,900

Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $177,700.00 – $222,100.00

Based in the San Francisco Bay area, California: $197,400.00 – $246,700.00

This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non‑discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until 12/15/25 but may change based on business needs.

Equal Employment Opportunity Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E‑Verify program in certain locations, as required by law.

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