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Thea Bowman House

Patient Service Coordinator (Clinic)

Thea Bowman House, Olympia, Washington, United States

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Career Opportunities with SOME (So Others Might Eat)

A great place to work.

Career Opportunities - SOME (So Others Might Eat)

Thank you for your interest in working for SOME (So Others Might Eat)

As a faith‑inspired organization, SOME was founded and built upon the belief in dignity and respect for all people. We all are worthy of it and responsible for it. Appreciation for our shared humanity and sense of community has been a central feature of our mission for over 50 years. This is the call to action that SOME represents: to serve, empower and elevate all members of our community. As champions of our mission, we commit to creating an environment that welcomes and celebrates the diverse array of employees and clients we engage with every day. We strive to be bold in our work, knowing that to drive meaningful change, we must not shy away from discomfort. We reject all forms of individual and systemic discrimination, work actively to eliminate the abuse of privilege and power, and seek justice and equity for all we encounter.

Below are the current positions that are available. Please take a few moments to explore our website to learn more about us before applying.

Our Process Is Simple.

Review the vacancy announcements and follow the specific instructions indicated. If you do not have a resume, it is recommended that you devise one.

All positions require a criminal background check, and some positions require other pre‑employment screenings such as substance abuse tests, child abuse registry check, and FBI check. All positions require three professional references, preferably from supervisors. Most positions require a two‑tier interview process. Copies of required credentials will be requested upon job offer.

SOME, Inc. is a proactive equal‑opportunity employer. We ensure that all qualified applicants are considered for employment without any discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org. This contact information is specifically for accommodation requests and does not pertain to application status inquiries.

Please upload your cover letter and resume then proceed to complete the application. You must complete the application in its entirety to be considered.

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence.

Compensation:

We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $19.46 to $20.58 and may be commensurate with experience.

Patient Service Coordinator

supports front desk operations by greeting and registering clients; directing clients to the appropriate service; answering and directing phone calls; maintaining provider schedules; and insurance verification.

This position is located at our main campus on O Street in NW Washington, DC. Candidates must be able to travel to our location on Benning Road in NE as needed to provide coverage.

Schedule:

Monday - Friday, 7:30 am - 4:00 pm (40 hours per week)

Required : HS/GED or 2+ years work experience; 1+ years administrative experience in a Primary Care or Acute Care office or other relevant experience; customer/client services experience

Required License/Certification : CPR/First‑Aid

Expected Contributions:

Greet clients and visitors, identify their needs, and provide information and initial direction

Provide a positive customer service experience to all clients and visitors to SOME

Check in all walk‑in and appointment clients and complete the registration process

Verify medical insurance and/or medical insurance eligibility prior to the provider visit

Direct clients without medical insurance to the Referral Specialist before the provider visit

Regulate traffic flow in the waiting area and front desk to ensure HIPAA compliance

Scan registration and referral forms into EMR; update EMR as needed with client information

Answer all telephone calls and provide administrative support to medical, dental, and BHS as assigned

Knowledge/Skills/Abilities Required:

Knowledge of electronic health records management

Knowledge of medical terminology

Good listening skills to identify client needs and direct accordingly

Ability to remain calm in crises

Ability to communicate with diverse audiences

Mission‑oriented

Ability to work in a team environment

Proficient with MS Office, including Word, Excel, and Outlook

Reports to:

Clinic Office Manager

Position Designation:

This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.

Physical Demands :

Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off‑site.

To Apply:

Go to our career page at

https://www.some.org/careers/open-opportunities

and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.

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