Citizens Bank
Description
Join our
Mortgage Vendor Strategy and Performance Team
to help enhance our vendor expense management program. In this role, you’ll collaborate with internal stakeholders and external vendor partners to optimize processes, manage costs, and drive value across the organization. We’re looking for a detail-oriented professional with a fresh perspective and strong relationship-building skills.
Primary responsibilities
Expense Management & Reporting
Develop and maintain accurate vendor expense reports.
Partner with Finance to forecast budgets and monitor purchase order funding.
Analyze spending patterns, identify cost-saving opportunities, and recommend improvements.
Process Optimization
Propose and implement enhancements to vendor expense management processes.
Support negotiations using cross-vendor and cross-business line data.
Contract & Invoice Alignment
Review statements of work and reconcile invoices with contracts.
Resolve discrepancies and ensure timely payment processing.
Prepare materials for additional funding approvals and contract renewals.
Performance & Compliance
Partner with Vendor Strategists to review performance reports and identify SLA credits.
Ensure compliance with policies, guidelines, and regulatory requirements.
Stay informed on regulatory changes and assess impacts.
Vendor Expense Optimization
Identify unused or underutilized products/services.
Support vendor consolidation and maintain alignment of volume forecasts and expenses.
Qualifications, Education, Certifications and/or Other Professional Credentials
Experience with Microsoft Excel and PowerPoint and building presentation materials to summarize analysis results for executive audiences
Experience identifying and implementing process improvements
Detail-oriented mindset
Excellent communication and interpersonal skills
Proven ability to build relationships across a large organization
Strong problem-solving skills
Self-Starter with ability to work independently
Experience with Ariba and GRC systems preferred
Associate's Degree in Business, Finance, or related field (preferred)
Hours and Work Schedule
Hours per week: 40
Work Schedule: 8:30am - 5:00pm, Monday - Friday
Position is based out of Johnston, RI and is onsite 4 days/week.
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
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Mortgage Vendor Strategy and Performance Team
to help enhance our vendor expense management program. In this role, you’ll collaborate with internal stakeholders and external vendor partners to optimize processes, manage costs, and drive value across the organization. We’re looking for a detail-oriented professional with a fresh perspective and strong relationship-building skills.
Primary responsibilities
Expense Management & Reporting
Develop and maintain accurate vendor expense reports.
Partner with Finance to forecast budgets and monitor purchase order funding.
Analyze spending patterns, identify cost-saving opportunities, and recommend improvements.
Process Optimization
Propose and implement enhancements to vendor expense management processes.
Support negotiations using cross-vendor and cross-business line data.
Contract & Invoice Alignment
Review statements of work and reconcile invoices with contracts.
Resolve discrepancies and ensure timely payment processing.
Prepare materials for additional funding approvals and contract renewals.
Performance & Compliance
Partner with Vendor Strategists to review performance reports and identify SLA credits.
Ensure compliance with policies, guidelines, and regulatory requirements.
Stay informed on regulatory changes and assess impacts.
Vendor Expense Optimization
Identify unused or underutilized products/services.
Support vendor consolidation and maintain alignment of volume forecasts and expenses.
Qualifications, Education, Certifications and/or Other Professional Credentials
Experience with Microsoft Excel and PowerPoint and building presentation materials to summarize analysis results for executive audiences
Experience identifying and implementing process improvements
Detail-oriented mindset
Excellent communication and interpersonal skills
Proven ability to build relationships across a large organization
Strong problem-solving skills
Self-Starter with ability to work independently
Experience with Ariba and GRC systems preferred
Associate's Degree in Business, Finance, or related field (preferred)
Hours and Work Schedule
Hours per week: 40
Work Schedule: 8:30am - 5:00pm, Monday - Friday
Position is based out of Johnston, RI and is onsite 4 days/week.
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
#J-18808-Ljbffr