Sonesta International Hotels
Maintenance Engineer
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Maintenance Engineer
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Sonesta International Hotels Job Summary
The Engineer performs general maintenance work to ensure hotel physical plant quality and safety standards are achieved and maintained. The Engineer takes care of the building, equipment and grounds of the hotel. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. Key Job Functions
Make repairs to hotel air conditioning system (i.e. change or clean filters, clean coils, replace motors, water valves, actuators, heating strips, purge water lines etc.). Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVC-Heating Ventilation and Air Conditioning, electrical, etc.). Take required readings on equipment. Test cooling tower and record readings. Replace and program televisions as needed. Replace light switches, receptacles, light bulbs and fixtures. Perform furniture repair. Replace and repair pumps. Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc.). Trace and repair all types of water lines. Troubleshoot and repair kitchen equipment. Maintain repair and preventive maintenance records. Perform and maintain work to local, state and Federal codes. Paint designated areas. Repair and finish sheet rock. Repair all types of wall coverings. Repair and program hotel electronic lock system. Perform assignments and specific projects requested by management. Perform all routine building inspection checklists. Fill out Daily Call Log Report and Incident Reports as needed. Clean all work areas after completing job. Maintain all mechanical items in guest rooms and public areas. Receive direction for house calls via radio. Assist other engineers and mechanics with assignments, work as a team. Maintain all grounds and landscaping. Pressure wash as needed. Have a thorough understanding of Sonesta fire alarm procedures and other emergencies. Follow procedures for elevator entrapment. Follow procedures reporting in response to water leak. Follow procedures in response to fire alarm. Have a thorough understanding of Sonesta Hotel rules, regulations and SOPs. Guest Service
You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations. You will consistently deliver our GUEST model:
Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone
Relationship with Colleagues
Treat colleagues with respect and dignity. Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Qualifications And Skills
At least 1 year of general maintenance experience, preferably in a hotel or resort. Track record of delivering exceptional guest or client experience. Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates. Strong communication skills. Appropriate professional appearance and demeanor. Ability to utilize the following equipment: telephone, pen/pencil, photo-copying machine, all engineering related tools and equipment and cleaning equipment. Ability to work within the interior and exterior of the hotel. May be exposed to extreme heat and cold temperatures. Flexible and long hours sometimes are required. Heavy work – exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds constantly to lift, carry, push, pull or otherwise move objects. May be exposed to various hazardous chemicals. Benefits
Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
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Join to apply for the
Maintenance Engineer
role at
Sonesta International Hotels Job Summary
The Engineer performs general maintenance work to ensure hotel physical plant quality and safety standards are achieved and maintained. The Engineer takes care of the building, equipment and grounds of the hotel. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. Key Job Functions
Make repairs to hotel air conditioning system (i.e. change or clean filters, clean coils, replace motors, water valves, actuators, heating strips, purge water lines etc.). Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVC-Heating Ventilation and Air Conditioning, electrical, etc.). Take required readings on equipment. Test cooling tower and record readings. Replace and program televisions as needed. Replace light switches, receptacles, light bulbs and fixtures. Perform furniture repair. Replace and repair pumps. Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc.). Trace and repair all types of water lines. Troubleshoot and repair kitchen equipment. Maintain repair and preventive maintenance records. Perform and maintain work to local, state and Federal codes. Paint designated areas. Repair and finish sheet rock. Repair all types of wall coverings. Repair and program hotel electronic lock system. Perform assignments and specific projects requested by management. Perform all routine building inspection checklists. Fill out Daily Call Log Report and Incident Reports as needed. Clean all work areas after completing job. Maintain all mechanical items in guest rooms and public areas. Receive direction for house calls via radio. Assist other engineers and mechanics with assignments, work as a team. Maintain all grounds and landscaping. Pressure wash as needed. Have a thorough understanding of Sonesta fire alarm procedures and other emergencies. Follow procedures for elevator entrapment. Follow procedures reporting in response to water leak. Follow procedures in response to fire alarm. Have a thorough understanding of Sonesta Hotel rules, regulations and SOPs. Guest Service
You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations. You will consistently deliver our GUEST model:
Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone
Relationship with Colleagues
Treat colleagues with respect and dignity. Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Qualifications And Skills
At least 1 year of general maintenance experience, preferably in a hotel or resort. Track record of delivering exceptional guest or client experience. Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates. Strong communication skills. Appropriate professional appearance and demeanor. Ability to utilize the following equipment: telephone, pen/pencil, photo-copying machine, all engineering related tools and equipment and cleaning equipment. Ability to work within the interior and exterior of the hotel. May be exposed to extreme heat and cold temperatures. Flexible and long hours sometimes are required. Heavy work – exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds constantly to lift, carry, push, pull or otherwise move objects. May be exposed to various hazardous chemicals. Benefits
Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
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