Crossroads
EMR Systems Analyst - Eastern US remote
– Crossroads
Join to apply for the
EMR Systems Analyst - Eastern US remote
role at Crossroads.
1 day ago – be among the first 25 applicants.
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication‑assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long‑term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office‑based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.
Requirements
Must have healthcare EMR experience (for example, Carelogic or Epic).
Responsibilities
The Systems Analyst is responsible for providing support to end users on new features, basic use of the EMR system.
Provide level one EMR ticket triage and execution, escalating when necessary.
Troubleshoot issues as reported in tickets from end users.
Monitor escalated tickets for resolution to increase one’s own level of expertise.
Coordinate with Business Analysts and the Director to onboard new services and locations.
Assist the Director in special projects.
Assist the Analyst in special projects.
Testing of changes made in the certification system as directed.
Monitoring of the production site for quality assurance as directed.
Documentation and logging of all system changes.
Complete required trainings and mandatory training hours.
Other duties as assigned.
Location This role is remote, but some ideal locations would include PA, VA or SC. We highly prefer eastern time zone candidates. May need to travel to the corporate office at times for meetings 1‑2 times a year.
Education & Requirements
Associate’s degree in business, Computer Information Systems or related field and/or comparable experience in the field.
Two or more years of experience with software support and implementation.
Two or more years in the healthcare industry.
Experience with Carelogic and Methasoft helpful.
Position Benefits
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health Day
Calm subscription for all employees
Other Information Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Health Care Provider
Industries: Medical Practices
Referrals increase your chances of interviewing at Crossroads by 2x.
#J-18808-Ljbffr
– Crossroads
Join to apply for the
EMR Systems Analyst - Eastern US remote
role at Crossroads.
1 day ago – be among the first 25 applicants.
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication‑assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long‑term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office‑based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.
Requirements
Must have healthcare EMR experience (for example, Carelogic or Epic).
Responsibilities
The Systems Analyst is responsible for providing support to end users on new features, basic use of the EMR system.
Provide level one EMR ticket triage and execution, escalating when necessary.
Troubleshoot issues as reported in tickets from end users.
Monitor escalated tickets for resolution to increase one’s own level of expertise.
Coordinate with Business Analysts and the Director to onboard new services and locations.
Assist the Director in special projects.
Assist the Analyst in special projects.
Testing of changes made in the certification system as directed.
Monitoring of the production site for quality assurance as directed.
Documentation and logging of all system changes.
Complete required trainings and mandatory training hours.
Other duties as assigned.
Location This role is remote, but some ideal locations would include PA, VA or SC. We highly prefer eastern time zone candidates. May need to travel to the corporate office at times for meetings 1‑2 times a year.
Education & Requirements
Associate’s degree in business, Computer Information Systems or related field and/or comparable experience in the field.
Two or more years of experience with software support and implementation.
Two or more years in the healthcare industry.
Experience with Carelogic and Methasoft helpful.
Position Benefits
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health Day
Calm subscription for all employees
Other Information Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Health Care Provider
Industries: Medical Practices
Referrals increase your chances of interviewing at Crossroads by 2x.
#J-18808-Ljbffr