Diverge IT
About Us:
At DivergeIT, we're recognized for our innovative approach to IT consulting and managed services. We help organizations navigate digital transformation by delivering tailored technology strategies that drive business growth. We're seeking a highly skilled and motivated
Service Engineer
to join our dynamic team and further our commitment to excellence.
Why Join DivergeIT? At DivergeIT, we offer a collaborative and innovative work environment where your expertise will be valued, and your contributions will make a tangible impact. We are committed to supporting your professional growth through continuous learning opportunities and certifications.
Position Overview As an
Endpoint Engineer , a fulltime on-site position, this role will be responsible for the provisioning, configuration, and lifecycle management of Windows-based endpoints, including both
physical workstations
and
Azure Virtual Desktop (AVD)
environments.
This position requires extensive experience with
Microsoft Intune ,
SCCM ,
Patch My PC ,
1E , and
Autopilot , along with proficiency in
creating, deploying, and maintaining Windows images . You will collaborate closely with the client's
IT security team
and work alongside our
dedicated service desk
to ensure optimal endpoint performance and security compliance.
Location: Plano, TX. Initially remote and eventually onsite, hybrid-TBD
No relocation assistance offered
Type: Fulltime
Must be authorized to work in the US without any sponsorship
Pay range: $55k-$77k per year
Pay frequency - semi-monthly
Status: Non-Exempt
Benefits (once eligible)
PTO
6 Paid Holidays
Health – Medical, Dental, Vision, Life – Employee contribution required
Education and Certification assistance
Retirement Plan – 401k with match (100% of first 3%, and 50% of the 4th and 5th %)
Qualifications
8+ years of hands‑on IT experience
Microsoft certifications (e.g., MD-102, MS-101, AZ-140)
Experience with hybrid environments and Azure AD Join/Hybrid Join
Familiarity with AVD scaling plans, FSLogix, and host pool image management
Scripting knowledge (PowerShell) for automation of endpoint and imaging tasks
Exposure to Zero Trust security models and conditional access policies
Responsibilities
Design, create, and maintain standardized
Windows images
for physical workstations and
Azure Virtual Desktop (AVD)
using tools such as
SCCM ,
Microsoft Deployment Toolkit (MDT) , and
Intune
Manage and automate device provisioning and deployment through
Windows Autopilot
Administer patching, software deployment, and update compliance using
Patch My PC ,
SCCM , and
Intune
Utilize
1E
tools (e.g., Nomad, Tachyon) to support remote management, compliance, and endpoint performance monitoring
Collaborate with the client's IT security team to implement and maintain endpoint security baselines and compliance standards
Provide escalation support to our dedicated service desk and help drive resolution of complex endpoint issues
Maintain up‑to‑date documentation for image creation, deployment processes, and system configurations
Monitor and optimize AVD performance, scaling, and configuration consistency
Stay informed about changes in Microsoft endpoint management tools and provide recommendations for improvements or modernization efforts
Desirable Qualifications
3+ years of experience in an endpoint management or systems engineering role, preferably in an MSP or enterprise IT environment
Expertise in creating and managing
Windows images
for both
physical endpoints
and
AVD environments
Proficiency with:
Microsoft Intune (Endpoint Manager)
System Center Configuration Manager (SCCM)
Windows Autopilot
Patch My PC
1E Nomad, Tachyon
Strong understanding of Windows 10/11 OS deployment, device provisioning, group policy, and compliance management
Experience working collaboratively with IT security and help desk teams
Excellent troubleshooting, documentation, and communication skills
#J-18808-Ljbffr
Service Engineer
to join our dynamic team and further our commitment to excellence.
Why Join DivergeIT? At DivergeIT, we offer a collaborative and innovative work environment where your expertise will be valued, and your contributions will make a tangible impact. We are committed to supporting your professional growth through continuous learning opportunities and certifications.
Position Overview As an
Endpoint Engineer , a fulltime on-site position, this role will be responsible for the provisioning, configuration, and lifecycle management of Windows-based endpoints, including both
physical workstations
and
Azure Virtual Desktop (AVD)
environments.
This position requires extensive experience with
Microsoft Intune ,
SCCM ,
Patch My PC ,
1E , and
Autopilot , along with proficiency in
creating, deploying, and maintaining Windows images . You will collaborate closely with the client's
IT security team
and work alongside our
dedicated service desk
to ensure optimal endpoint performance and security compliance.
Location: Plano, TX. Initially remote and eventually onsite, hybrid-TBD
No relocation assistance offered
Type: Fulltime
Must be authorized to work in the US without any sponsorship
Pay range: $55k-$77k per year
Pay frequency - semi-monthly
Status: Non-Exempt
Benefits (once eligible)
PTO
6 Paid Holidays
Health – Medical, Dental, Vision, Life – Employee contribution required
Education and Certification assistance
Retirement Plan – 401k with match (100% of first 3%, and 50% of the 4th and 5th %)
Qualifications
8+ years of hands‑on IT experience
Microsoft certifications (e.g., MD-102, MS-101, AZ-140)
Experience with hybrid environments and Azure AD Join/Hybrid Join
Familiarity with AVD scaling plans, FSLogix, and host pool image management
Scripting knowledge (PowerShell) for automation of endpoint and imaging tasks
Exposure to Zero Trust security models and conditional access policies
Responsibilities
Design, create, and maintain standardized
Windows images
for physical workstations and
Azure Virtual Desktop (AVD)
using tools such as
SCCM ,
Microsoft Deployment Toolkit (MDT) , and
Intune
Manage and automate device provisioning and deployment through
Windows Autopilot
Administer patching, software deployment, and update compliance using
Patch My PC ,
SCCM , and
Intune
Utilize
1E
tools (e.g., Nomad, Tachyon) to support remote management, compliance, and endpoint performance monitoring
Collaborate with the client's IT security team to implement and maintain endpoint security baselines and compliance standards
Provide escalation support to our dedicated service desk and help drive resolution of complex endpoint issues
Maintain up‑to‑date documentation for image creation, deployment processes, and system configurations
Monitor and optimize AVD performance, scaling, and configuration consistency
Stay informed about changes in Microsoft endpoint management tools and provide recommendations for improvements or modernization efforts
Desirable Qualifications
3+ years of experience in an endpoint management or systems engineering role, preferably in an MSP or enterprise IT environment
Expertise in creating and managing
Windows images
for both
physical endpoints
and
AVD environments
Proficiency with:
Microsoft Intune (Endpoint Manager)
System Center Configuration Manager (SCCM)
Windows Autopilot
Patch My PC
1E Nomad, Tachyon
Strong understanding of Windows 10/11 OS deployment, device provisioning, group policy, and compliance management
Experience working collaboratively with IT security and help desk teams
Excellent troubleshooting, documentation, and communication skills
#J-18808-Ljbffr