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ICONMA

Registration Rep – Administrative

ICONMA, Laguna Woods, California, United States, 92637

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Responsibilities

Adheres to department policy of using two identifiers.

Avoid HIPAA violations by accurately entering information into the system.

Interviews, registers and pre-registers patients timely and accurately.

Maintains an appropriate level of expertise in Epic, OnBase, RTE and websites.

Ensures all registration forms are signed and collected and appropriate notes are entered.

Delivers excellent customer service using AIDET principles.

Collects payments and posts patient financial responsibility.

Participates in and supports department specific performance improvement activities.

Maintains accuracy at an acceptable level.

Monitors /manages work queues.

Performs other duties as assigned by the Admitting management.

Adheres to department policy of using two identifiers and a verbal verification of armband placement.

Avoids HIPAA violations by accurately entering information into the system to avoid passing on defects, such as incorrect PCP, guarantor, etc.

Appropriate level of expertise in Epic, OnBase, RTE and websites to ensure accurate and efficient registrations.

Ensures that all registration forms are accurate, complete, scanned and indexed in Epic.

Enters important notes in the Referral or Auth/Cert. Utilizes the billing indicator as required.

Uses excellent customer service with staff and patients. Maintains effective working relationship with co‑workers and others.

Collects and posts patient financial responsibility timely and accurately.

Participates and supports department specific performance improvement activities, staff meetings, and education/training, projects and staff meetings.

Maintains an acceptable accuracy level of 95 % or better by assigning the correct insurance code.

itors and manages assigned work queues to maximize productivity and meet departmental standards.

Adheres to the client time and attendance policy #357. Correct entries into MTM minimizing manual clockings.

Requirements

Ability to be at work and be on time.

Ability to follow company policies, procedures and directives.

Ability to interact in a positive and constructive manner.

Ability to prioritize and multitask.

1-2 years Medical Office/Admitting/Registration or equivalent healthcare experience preferred.

Computer skills required.

High School Graduate preferred.

Medical Terminology preferred.

Medical Terminology related course or certificate preferred.

Why Should You Apply?

Health Benefits

Referral Program

Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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