Russell Tobin
Lead Technical recruiter at Pride global (Russell Tobin)
Base pay range
$60.00/hr - $60.00/hr
Must Have
6-10 years of experience in ServiceNow technology
Extensive experience with ServiceNow platform, specifically with FSO and CSM involving Financial Service Data Model for Banking / Insurance
Understanding and experience of Business Rules, Script Includes, UI Actions and all scripted aspects of ServiceNow.
Experience working with Agile teams, methodologies, and tools in a virtual environment.
At least 2-4 years of ServiceNow solution Implementation (configuration and customization) experience
Proven experience in at least one design, architect and implementation of FSO solutions involving Financial Data Model, Dispute management, Customer life cycle management, Treasury Operation, Payment operations, Card operations, Loan operation, Claims processing.
Around 1-2 years of working in ServiceNow FSO Projects and with experience on Requirements Gathering, Agile/Sprint Planning, Demos.
Strong background in solution architecture and technical design, with a focus on enterprise architecture, Financial Service Operation (FSO)
Strong understanding of Enterprise architecture processes and the ability to translate these into technical solutions.
Experience in architecting, solutioning, implementation and configuration of Financial Service Operation
Experience and expert understanding of key ServiceNow modules and concepts like CSDM, CMDB, Data Models, etc.
Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities.
Strong understanding of ITIL and Service Management frameworks
Good to have
Certification: ServiceNow CIS FSO (Insurance and Banking & Wealth Management) with CSM professional suite
Experience in design, architecture and implementation of ServiceNow CSM
Strong understanding of BPM solutions and exposure to platforms like Pega, Salesforce, Appian
Experience in FSO customization including creating new workflows, business rules, UI Pages, UI actions.
Experience in business process consulting/analysis
Knowledge of data analytics and reporting tools within ServiceNow
Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations.
Experience working in Agile environment using SCRUM methodology.
Self-starter, good interpersonal skills, ability to lead customer meetings and build customer confidence
3+ years of technical architecture experience and at least 2+ ServiceNow implementation experience.
Develop FSO use cases, business process models, and diagrams.
Experience in ServiceNow implementations across 2 or more modules
Responsibilities
Map customer’s business problems to ServiceNow solutions
Lead workshops to understand customer’s business imperatives, technology landscape and transformation priorities and recommend right fit solution, architecture and best practices
Design, Create, configure, and customize ServiceNow applications (FSO and other ServiceNow modules) for new and existing implementations
Developing solutions on ServiceNow platform using an "Architecture first" principle
Create and configure script objects such as Business Rules, Script Includes, UI Policies and Actions, Client Scripts, ACLs
Set-up interfaces between ServiceNow and other platforms in line with integration opportunities
Perform system and integration testing
Working with Business Analysts on technical stories, ensuring timely delivery during Sprint cycles
Recommend Administration settings and best practices
Create documentation of the developments, unit test cases and implementation plans.
Work effectively in diverse teams within an inclusive team culture where people are recognized for their contribution.
Seniority level Mid-Senior level
Employment type Contract
Job function Design
Industries Banking and Financial Services
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Must Have
6-10 years of experience in ServiceNow technology
Extensive experience with ServiceNow platform, specifically with FSO and CSM involving Financial Service Data Model for Banking / Insurance
Understanding and experience of Business Rules, Script Includes, UI Actions and all scripted aspects of ServiceNow.
Experience working with Agile teams, methodologies, and tools in a virtual environment.
At least 2-4 years of ServiceNow solution Implementation (configuration and customization) experience
Proven experience in at least one design, architect and implementation of FSO solutions involving Financial Data Model, Dispute management, Customer life cycle management, Treasury Operation, Payment operations, Card operations, Loan operation, Claims processing.
Around 1-2 years of working in ServiceNow FSO Projects and with experience on Requirements Gathering, Agile/Sprint Planning, Demos.
Strong background in solution architecture and technical design, with a focus on enterprise architecture, Financial Service Operation (FSO)
Strong understanding of Enterprise architecture processes and the ability to translate these into technical solutions.
Experience in architecting, solutioning, implementation and configuration of Financial Service Operation
Experience and expert understanding of key ServiceNow modules and concepts like CSDM, CMDB, Data Models, etc.
Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities.
Strong understanding of ITIL and Service Management frameworks
Good to have
Certification: ServiceNow CIS FSO (Insurance and Banking & Wealth Management) with CSM professional suite
Experience in design, architecture and implementation of ServiceNow CSM
Strong understanding of BPM solutions and exposure to platforms like Pega, Salesforce, Appian
Experience in FSO customization including creating new workflows, business rules, UI Pages, UI actions.
Experience in business process consulting/analysis
Knowledge of data analytics and reporting tools within ServiceNow
Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations.
Experience working in Agile environment using SCRUM methodology.
Self-starter, good interpersonal skills, ability to lead customer meetings and build customer confidence
3+ years of technical architecture experience and at least 2+ ServiceNow implementation experience.
Develop FSO use cases, business process models, and diagrams.
Experience in ServiceNow implementations across 2 or more modules
Responsibilities
Map customer’s business problems to ServiceNow solutions
Lead workshops to understand customer’s business imperatives, technology landscape and transformation priorities and recommend right fit solution, architecture and best practices
Design, Create, configure, and customize ServiceNow applications (FSO and other ServiceNow modules) for new and existing implementations
Developing solutions on ServiceNow platform using an "Architecture first" principle
Create and configure script objects such as Business Rules, Script Includes, UI Policies and Actions, Client Scripts, ACLs
Set-up interfaces between ServiceNow and other platforms in line with integration opportunities
Perform system and integration testing
Working with Business Analysts on technical stories, ensuring timely delivery during Sprint cycles
Recommend Administration settings and best practices
Create documentation of the developments, unit test cases and implementation plans.
Work effectively in diverse teams within an inclusive team culture where people are recognized for their contribution.
Seniority level Mid-Senior level
Employment type Contract
Job function Design
Industries Banking and Financial Services
#J-18808-Ljbffr