Hiscox
The Business Analysis Director will operate at both strategic and execution levels—partnering with business and technology stakeholders to define solutions that drive meaningful impact across our insurance value chain. In this role, you’ll be hands‑on in performing business analysis activities while also mentoring analysts, shaping best practices, and raising the overall standard of analysis across projects.
Job Type: Permanent
Locations: Atlanta, GA; Hartford, CT
Reports To: Head of Transformation
Key Responsibilities
Hands‑On Business Analysis Execution
Lead and personally perform end‑to‑end business analysis activities for key initiatives—requirements elicitation, business process analysis, gap analysis, and future‑state design. Translate complex business needs into clear and concise business, functional, and non‑functional requirements. Facilitate workshops, stakeholder interviews, and working sessions to define problems, uncover opportunities, and validate solutions. Collaborate closely with product managers, project managers, developers, and QA teams to ensure requirements are understood, testable, and traceable. Leadership & Best Practices
Serve as the lead BA on large‑scale programs or multiple smaller projects, balancing execution with oversight responsibilities. Define and promote BA standards, tools, and templates that align with delivery methodologies (Agile, Waterfall, Hybrid). Provide coaching, mentoring, and peer reviews for other BAs to support high‑quality outputs and consistent practices. Champion continuous improvement by identifying areas for efficiency and standardization in business analysis practices. Stakeholder Engagement
Act as a strategic partner to business leaders, ensuring that solutions are aligned with business goals and deliver measurable value. Bridge the gap between business and technology to ensure shared understanding and successful delivery. Support change readiness activities by contributing to training, communication, and adoption planning as needed. Qualifications
8+ years of hands‑on business analysis experience, including leading analysis efforts for large or complex initiatives. Strong understanding of insurance operations, ideally within the Small Commercial or P&C sector (underwriting, claims, policy administration, etc.). Proven ability to deliver high‑quality requirements artifacts and facilitate cross‑functional collaboration. Experience with process modeling, data analysis, and workflow documentation tools (Visio, Lucidchart, Jira, Confluence, SQL). Demonstrated leadership capabilities, either through direct management or mentorship of BAs. CBAP, PMI‑PBA, or similar certification is a plus. What Hiscox USA Offers
Competitive salary and bonus (based on personal & company performance) 401(k) with competitive company matching Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care) Company paid group term life, short‑term disability and long‑term disability coverage 24 paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days Paid parental leave 4‑week paid sabbatical after every 5 years of service Financial Adoption Assistance and Medical Travel Reimbursement Programs Annual reimbursement up to $600 for health club membership or fees associated with any fitness program Company paid subscription to Headspace to support employees’ mental health and wellbeing Recipient of 2024 Cigna’s Well‑Being Award for having a best‑in‑class health and wellness program Dynamic, creative and values‑driven culture Modern and open office spaces, complimentary drinks This position is hybrid and requires two (2) days in our office weekly Salary range: $130,000–$175,000 About Hiscox
As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength—all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.
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Hands‑On Business Analysis Execution
Lead and personally perform end‑to‑end business analysis activities for key initiatives—requirements elicitation, business process analysis, gap analysis, and future‑state design. Translate complex business needs into clear and concise business, functional, and non‑functional requirements. Facilitate workshops, stakeholder interviews, and working sessions to define problems, uncover opportunities, and validate solutions. Collaborate closely with product managers, project managers, developers, and QA teams to ensure requirements are understood, testable, and traceable. Leadership & Best Practices
Serve as the lead BA on large‑scale programs or multiple smaller projects, balancing execution with oversight responsibilities. Define and promote BA standards, tools, and templates that align with delivery methodologies (Agile, Waterfall, Hybrid). Provide coaching, mentoring, and peer reviews for other BAs to support high‑quality outputs and consistent practices. Champion continuous improvement by identifying areas for efficiency and standardization in business analysis practices. Stakeholder Engagement
Act as a strategic partner to business leaders, ensuring that solutions are aligned with business goals and deliver measurable value. Bridge the gap between business and technology to ensure shared understanding and successful delivery. Support change readiness activities by contributing to training, communication, and adoption planning as needed. Qualifications
8+ years of hands‑on business analysis experience, including leading analysis efforts for large or complex initiatives. Strong understanding of insurance operations, ideally within the Small Commercial or P&C sector (underwriting, claims, policy administration, etc.). Proven ability to deliver high‑quality requirements artifacts and facilitate cross‑functional collaboration. Experience with process modeling, data analysis, and workflow documentation tools (Visio, Lucidchart, Jira, Confluence, SQL). Demonstrated leadership capabilities, either through direct management or mentorship of BAs. CBAP, PMI‑PBA, or similar certification is a plus. What Hiscox USA Offers
Competitive salary and bonus (based on personal & company performance) 401(k) with competitive company matching Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care) Company paid group term life, short‑term disability and long‑term disability coverage 24 paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days Paid parental leave 4‑week paid sabbatical after every 5 years of service Financial Adoption Assistance and Medical Travel Reimbursement Programs Annual reimbursement up to $600 for health club membership or fees associated with any fitness program Company paid subscription to Headspace to support employees’ mental health and wellbeing Recipient of 2024 Cigna’s Well‑Being Award for having a best‑in‑class health and wellness program Dynamic, creative and values‑driven culture Modern and open office spaces, complimentary drinks This position is hybrid and requires two (2) days in our office weekly Salary range: $130,000–$175,000 About Hiscox
As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength—all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.
#J-18808-Ljbffr