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Related Management Company

General Manager, Luxury Condominium

Related Management Company, West Palm Beach, Florida, United States, 33412

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General Manager, Luxury Condominium

– Related Management Company

Location: West Palm Beach, FL

Overview RMC is a subsidiary of Related Companies, premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market‑rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher. At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development. We are proud to be an equal‑opportunity employer committed to building an inclusive culture.

Responsibilities Related is seeking a highly experienced and visionary General Manager to oversee the management and operations of a new 108‑unit Luxury Condominium property in West Palm Beach. The successful candidate will possess extensive general management and board experience, along with a proven track record in delivering exceptional service and operational excellence in high‑end residential properties.

Leadership and Strategic Planning

Provide strategic direction and leadership to the property management team, ensuring alignment with the company's overall goals and objectives.

Develop and implement comprehensive business plans and operating strategies to maximize the property's financial performance and enhance its market position.

Collaborate with the executive team and board members to develop and execute long‑term strategies that drive growth and profitability.

Property Operations

Understand and manage capital and expense budgets, including reporting to senior staff and stakeholder representatives.

Maintain verbal and written communication with stakeholders, vendors and residents on issues related to management responsibilities, including quality control, vendor contract management, maintenance personnel responsibilities, access control and utilities management.

Oversee all construction activities during initial development/lease‑up of the property and manage building rehabilitations.

During construction and fit‑outs, make recommendations to eliminate potential problems and improve building operations.

Develop policies, procedures, and regulations for construction work, tenant alteration process and insurance requirements.

Implement programs for preventive maintenance.

Ensure outside vendors comply with contractual agreements.

Ensure staff follow the Emergency Preparedness Manual.

Oversee accounts payable and receivable functions.

Financial Management

Manage the property's financial performance, including budgeting, forecasting, and expense control.

Monitor and analyze financial statements, identify variances and implement corrective measures as necessary.

Negotiate and manage vendor contracts to ensure cost‑effective service delivery while maintaining quality standards.

Operational Management

Oversee all aspects of day‑to‑day operations, including property maintenance, facilities management, security, and tenant services.

Maintain a safe, clean, and well‑maintained environment at the highest standards of excellence.

Develop and implement policies, procedures, and systems to optimize operational efficiency and ensure compliance with local regulations and building codes.

Tenant and Stakeholder Relations

Foster strong relationships with condominium owners, residents, and tenants, addressing their needs and concerns promptly and professionally.

Collaborate with marketing and leasing teams to attract and retain high‑quality tenants, ensuring high occupancy rates.

Represent the property in community associations, industry forums, and board meetings, maintaining a positive image and promoting Related Companies' brand.

Staff Management and Development

Recruit, develop, and lead a high‑performing team, fostering a culture of excellence, collaboration, and continuous improvement.

Provide guidance, coaching, and mentorship to team members, promoting their professional growth and development.

Conduct performance evaluations, identify training needs, and implement talent retention strategies.

Qualifications

Bachelor's Degree in Business Administration, Real Estate Management, or a related field (MBA preferred).

Proven experience as a General Manager or similar leadership role in the luxury residential (condo) real estate industry.

Strong background in board governance and executive‑level decision‑making.

In‑depth knowledge of property management principles, practices, and local regulations.

Demonstrated track record in delivering exceptional customer service and tenant satisfaction.

Excellent financial acumen, with experience in budgeting, financial analysis, and contract negotiation.

Outstanding leadership abilities, with a focus on strategic thinking, problem‑solving, and decision‑making.

Exceptional interpersonal and communication skills, with the ability to engage effectively with stakeholders at all levels.

Strong organizational skills and the ability to prioritize and manage multiple projects simultaneously.

Familiarity with luxury condominium market trends and best practices.

Compensation The anticipated base salary range for this position is $185,000 – $195,000. In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives and a comprehensive benefits package. Actual base salary within the anticipated range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and market factors.

Benefits

Paid time off (19+ days!) – we value your life outside of work.

Customizable total rewards package – medical, vision, dental, life insurance, Employee Assistance Program.

Financial wellness perks: 401(k), FSA & HSA, employer‑paid life and AD&D insurance; paid leave & disability programs.

Mental health resources, such as counseling, are available to our team members.

Fertility benefits – surrogacy, adoption assistance and more!

Paid time off to volunteer and matching charitable donations.

Learning & training programs; tuition & certification reimbursement; internal advancement opportunities.

…and so much more!

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