University of Michigan
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Director, Security Operations Center
role at
University of Michigan
University of Michigan provided pay range This range is provided by University of Michigan. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $125,000.00/yr - $145,000.00/yr
Job Summary The Director of the Security Operations Center (SOC) will establish and lead DPSS's new SOC, creating a centralized hub for campus safety, security, and situational awareness. This senior leader will manage the planning, development, and management of SOC infrastructure, staffing, operational procedures, technology integration, and 24/7 operations. The role also involves close collaboration with key campus partners, including Facilities, IT, Emergency Management, Campus Operations, and Public Safety. In addition, the Director will ensure strong alignment with the DPSS Intelligence Unit to support an information-driven security approach. While the Intelligence Unit is led by its own supervisor, it reports operationally to the Director to ensure coordinated direction and seamless integration of intelligence functions with the SOC's monitoring and response mission.
Benefits
Generous time off
Tuition reimbursement
A retirement plan that provides two-for-one matching contributions with immediate vesting
Many choices for comprehensive Health insurance including “Other Qualified Adult” coverage
Dental, Vision, and Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
Responsibilities Strategy & Build-Out
Develop and execute SOC implementation plan
Responsible for the design and integration of physical, technical, and operational elements
Align SOC capabilities with university needs and growth
Policy & Governance
Develop and maintain SOC policies and procedures
Ensure compliance with university standards and regulations
Manage governance, incident command, and post-incident review processes
Leadership & Team Management
Hire, train, supervise, and evaluate SOC staff
Guide Intelligence Unit integration and collaboration
Foster a high-performance, 24/7 operational team culture
Technology & Systems
Manage integration and maintenance of security systems (video, access, fire/life-safety, analytics)
Collaborate with IT, Facilities, and vendors for system reliability and upgrades
Evaluate new technologies for campus fit
Budget & Resource Management
Manage SOC budget, resources, and vendor contracts
Optimize expenditures and support funding proposals
Provide regular reports on performance and needs
Incident Response & Coordination
Serve as senior contact during major incidents, supporting EOC and campus leadership
Lead after-action reviews and process improvements
Coordinate with external agencies as needed
Other duties as assigned
Required Qualifications
Bachelor's degree in a related field
Seven years in a progressively responsible leadership role in a 24/7 operation, with a minimum of 6 years in a security operations or command center environment, physical security technology integration, or campus security operations
Experience setting up or transforming a SOC or similar operation
Strong understanding of physical security systems (video surveillance, access control, fire/life-safety, duress), monitoring technologies, analytics, building/facility infrastructure, and operational workflows
Experience leveraging intelligence in security operations
Proven leadership and staff development skills
Superior written and verbal communication skills: able to engage executive leadership, campus partners, vendors, and operational teams
Experience managing large-scale budgets, resource allocation, vendor/contractor oversight, and capital projects
Flexibility for 24/7 scheduling
Successful completion of a comprehensive background check and drug screen
Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information All members of the DPSS team are considered Campus Security Authorities (CSAs) under The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. As such, you are required to report offenses that come to your attention.
Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal employment opportunity employer.
Seniority level
Director
Employment type
Full-time
Job function
Other, Information Technology, and Management
Industries
Higher Education
#J-18808-Ljbffr
Director, Security Operations Center
role at
University of Michigan
University of Michigan provided pay range This range is provided by University of Michigan. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $125,000.00/yr - $145,000.00/yr
Job Summary The Director of the Security Operations Center (SOC) will establish and lead DPSS's new SOC, creating a centralized hub for campus safety, security, and situational awareness. This senior leader will manage the planning, development, and management of SOC infrastructure, staffing, operational procedures, technology integration, and 24/7 operations. The role also involves close collaboration with key campus partners, including Facilities, IT, Emergency Management, Campus Operations, and Public Safety. In addition, the Director will ensure strong alignment with the DPSS Intelligence Unit to support an information-driven security approach. While the Intelligence Unit is led by its own supervisor, it reports operationally to the Director to ensure coordinated direction and seamless integration of intelligence functions with the SOC's monitoring and response mission.
Benefits
Generous time off
Tuition reimbursement
A retirement plan that provides two-for-one matching contributions with immediate vesting
Many choices for comprehensive Health insurance including “Other Qualified Adult” coverage
Dental, Vision, and Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
Responsibilities Strategy & Build-Out
Develop and execute SOC implementation plan
Responsible for the design and integration of physical, technical, and operational elements
Align SOC capabilities with university needs and growth
Policy & Governance
Develop and maintain SOC policies and procedures
Ensure compliance with university standards and regulations
Manage governance, incident command, and post-incident review processes
Leadership & Team Management
Hire, train, supervise, and evaluate SOC staff
Guide Intelligence Unit integration and collaboration
Foster a high-performance, 24/7 operational team culture
Technology & Systems
Manage integration and maintenance of security systems (video, access, fire/life-safety, analytics)
Collaborate with IT, Facilities, and vendors for system reliability and upgrades
Evaluate new technologies for campus fit
Budget & Resource Management
Manage SOC budget, resources, and vendor contracts
Optimize expenditures and support funding proposals
Provide regular reports on performance and needs
Incident Response & Coordination
Serve as senior contact during major incidents, supporting EOC and campus leadership
Lead after-action reviews and process improvements
Coordinate with external agencies as needed
Other duties as assigned
Required Qualifications
Bachelor's degree in a related field
Seven years in a progressively responsible leadership role in a 24/7 operation, with a minimum of 6 years in a security operations or command center environment, physical security technology integration, or campus security operations
Experience setting up or transforming a SOC or similar operation
Strong understanding of physical security systems (video surveillance, access control, fire/life-safety, duress), monitoring technologies, analytics, building/facility infrastructure, and operational workflows
Experience leveraging intelligence in security operations
Proven leadership and staff development skills
Superior written and verbal communication skills: able to engage executive leadership, campus partners, vendors, and operational teams
Experience managing large-scale budgets, resource allocation, vendor/contractor oversight, and capital projects
Flexibility for 24/7 scheduling
Successful completion of a comprehensive background check and drug screen
Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information All members of the DPSS team are considered Campus Security Authorities (CSAs) under The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. As such, you are required to report offenses that come to your attention.
Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal employment opportunity employer.
Seniority level
Director
Employment type
Full-time
Job function
Other, Information Technology, and Management
Industries
Higher Education
#J-18808-Ljbffr