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University of Michigan

Director, Security Operations Center

University of Michigan, Ann Arbor, Michigan, us, 48113

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Director, Security Operations Center

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University of Michigan

University of Michigan provided pay range This range is provided by University of Michigan. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $125,000.00/yr - $145,000.00/yr

Job Summary The Director of the Security Operations Center (SOC) will establish and lead DPSS's new SOC, creating a centralized hub for campus safety, security, and situational awareness. This senior leader will manage the planning, development, and management of SOC infrastructure, staffing, operational procedures, technology integration, and 24/7 operations. The role also involves close collaboration with key campus partners, including Facilities, IT, Emergency Management, Campus Operations, and Public Safety. In addition, the Director will ensure strong alignment with the DPSS Intelligence Unit to support an information-driven security approach. While the Intelligence Unit is led by its own supervisor, it reports operationally to the Director to ensure coordinated direction and seamless integration of intelligence functions with the SOC's monitoring and response mission.

Benefits

Generous time off

Tuition reimbursement

A retirement plan that provides two-for-one matching contributions with immediate vesting

Many choices for comprehensive Health insurance including “Other Qualified Adult” coverage

Dental, Vision, and Life insurance

Long-term disability coverage

Flexible spending accounts for healthcare and dependent care expenses

Responsibilities Strategy & Build-Out

Develop and execute SOC implementation plan

Responsible for the design and integration of physical, technical, and operational elements

Align SOC capabilities with university needs and growth

Policy & Governance

Develop and maintain SOC policies and procedures

Ensure compliance with university standards and regulations

Manage governance, incident command, and post-incident review processes

Leadership & Team Management

Hire, train, supervise, and evaluate SOC staff

Guide Intelligence Unit integration and collaboration

Foster a high-performance, 24/7 operational team culture

Technology & Systems

Manage integration and maintenance of security systems (video, access, fire/life-safety, analytics)

Collaborate with IT, Facilities, and vendors for system reliability and upgrades

Evaluate new technologies for campus fit

Budget & Resource Management

Manage SOC budget, resources, and vendor contracts

Optimize expenditures and support funding proposals

Provide regular reports on performance and needs

Incident Response & Coordination

Serve as senior contact during major incidents, supporting EOC and campus leadership

Lead after-action reviews and process improvements

Coordinate with external agencies as needed

Other duties as assigned

Required Qualifications

Bachelor's degree in a related field

Seven years in a progressively responsible leadership role in a 24/7 operation, with a minimum of 6 years in a security operations or command center environment, physical security technology integration, or campus security operations

Experience setting up or transforming a SOC or similar operation

Strong understanding of physical security systems (video surveillance, access control, fire/life-safety, duress), monitoring technologies, analytics, building/facility infrastructure, and operational workflows

Experience leveraging intelligence in security operations

Proven leadership and staff development skills

Superior written and verbal communication skills: able to engage executive leadership, campus partners, vendors, and operational teams

Experience managing large-scale budgets, resource allocation, vendor/contractor oversight, and capital projects

Flexibility for 24/7 scheduling

Successful completion of a comprehensive background check and drug screen

Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information All members of the DPSS team are considered Campus Security Authorities (CSAs) under The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. As such, you are required to report offenses that come to your attention.

Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.

Seniority level

Director

Employment type

Full-time

Job function

Other, Information Technology, and Management

Industries

Higher Education

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