Synchrony
VP, Model Validation and Validation COE
Synchrony, Charlotte, North Carolina, United States, 28245
VP, Model Validation and Validation COE – Synchrony
Role Summary/Purpose: The VP, Fraud/GEN AI Validation COE is responsible for performing model validation for all fraud models and ensuring they meet MRM policies, standards, procedures, and regulations (SR 11‑7). This role also establishes and maintains a Validation Center of Excellence to support the model governance team, design the QA process, lead execution across validations, act as an incubation center for innovation, provide standardized training and staff development, and improve the model risk professional practice to enhance stakeholder experience.
Essential Responsibilities
Lead the creation and implementation of a governance framework for Generative AI models, establishing standards, procedures, documentation templates, and processes to manage risks such as hallucination, accuracy, and bias.
Establish and maintain a quality assurance process to review and assess validation practices, identify gaps, and implement improvements.
Serve as an incubation center to test and implement innovative approaches that accelerate and improve the speed, efficiency, and quality of model validation processes.
Support the Model Governance team to improve 1LOD model owner experience and deliver value‑focused validation practice.
Manage all fraud model risk management, drive project timelines and completion with minimal guidance.
Supervise junior reviewers in validation projects and handle escalation of issues and disputes with model owners independently.
Execute root‑cause analysis, remediation, and potential risk acceptance.
Support regulatory examinations and internal audits of the modeling process and selected model samples.
Perform other duties and/or special projects as assigned.
Qualifications / Requirements
5+ years of experience in acquisition/transaction fraud model development or model validation in financial services, with experience in CI/CD frameworks preferred.
Experience in generative AI model validation, framework development, or complex use case development.
Proven experience automating validation processes and reducing cycle times using AutoML, generative AI, and related tools, including designing and building supporting infrastructure.
Master’s degree in Statistics, Mathematics, Data Science, or a related quantitative field; or 9+ years of equivalent experience in model development/validation within financial services, banking, or retail.
4+ years hands‑on experience with data science and statistical tools such as Python, Spark, Data Lake, AWS SageMaker, H2O, and SAS.
4+ years of machine learning experience, including handling large datasets and trend analysis.
4+ years applying US regulatory requirements for Model Risk Management.
Ability and flexibility to travel for business as required.
Desired Characteristics
Strong knowledge of Model Risk Management regulatory requirements and a proven track record of compliance delivery.
Experience in people and project management, including developing actionable plans, executing effectively, and meeting deadline‑driven objectives.
Familiarity with credit card and consumer finance products and business models.
Excellent written and oral communication and presentation skills.
Salary and Benefits Salary range:
135,000.00 – 230,000.00 USD
annual. Eligibility for an annual bonus based on individual and company performance. Salaries are adjusted according to market in CA, NY Metro, and Seattle.
Eligibility Requirements
Must be 18 years or older.
Must have a high school diploma or equivalent.
Must be willing to take a drug test, submit to a background investigation, and provide fingerprints as part of the onboarding process.
Must be able to satisfy Section 19 of the Federal Deposit Insurance Act.
All legal authorization to work in the U.S. is required. No sponsorship for employment visas.
EEO and Diversity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are proud to offer an inclusive culture where every individual’s skills, experience, and voice are heard and valued.
Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please let us know if you require an accommodation to apply for a job or to perform your job.
Examples of reasonable accommodations include changes to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
For special accommodations, please call our Career Support Line at 1‑866‑301‑5627 (Mon‑Fri, 8‑am to 5‑pm CST).
Commitment to Inclusion We build a future where all can belong, connect, and turn ideals into action. Over 50% of our workforce participates in Employee Resource Groups (ERGs), giving everyone a safe space to learn and grow.
#J-18808-Ljbffr
Essential Responsibilities
Lead the creation and implementation of a governance framework for Generative AI models, establishing standards, procedures, documentation templates, and processes to manage risks such as hallucination, accuracy, and bias.
Establish and maintain a quality assurance process to review and assess validation practices, identify gaps, and implement improvements.
Serve as an incubation center to test and implement innovative approaches that accelerate and improve the speed, efficiency, and quality of model validation processes.
Support the Model Governance team to improve 1LOD model owner experience and deliver value‑focused validation practice.
Manage all fraud model risk management, drive project timelines and completion with minimal guidance.
Supervise junior reviewers in validation projects and handle escalation of issues and disputes with model owners independently.
Execute root‑cause analysis, remediation, and potential risk acceptance.
Support regulatory examinations and internal audits of the modeling process and selected model samples.
Perform other duties and/or special projects as assigned.
Qualifications / Requirements
5+ years of experience in acquisition/transaction fraud model development or model validation in financial services, with experience in CI/CD frameworks preferred.
Experience in generative AI model validation, framework development, or complex use case development.
Proven experience automating validation processes and reducing cycle times using AutoML, generative AI, and related tools, including designing and building supporting infrastructure.
Master’s degree in Statistics, Mathematics, Data Science, or a related quantitative field; or 9+ years of equivalent experience in model development/validation within financial services, banking, or retail.
4+ years hands‑on experience with data science and statistical tools such as Python, Spark, Data Lake, AWS SageMaker, H2O, and SAS.
4+ years of machine learning experience, including handling large datasets and trend analysis.
4+ years applying US regulatory requirements for Model Risk Management.
Ability and flexibility to travel for business as required.
Desired Characteristics
Strong knowledge of Model Risk Management regulatory requirements and a proven track record of compliance delivery.
Experience in people and project management, including developing actionable plans, executing effectively, and meeting deadline‑driven objectives.
Familiarity with credit card and consumer finance products and business models.
Excellent written and oral communication and presentation skills.
Salary and Benefits Salary range:
135,000.00 – 230,000.00 USD
annual. Eligibility for an annual bonus based on individual and company performance. Salaries are adjusted according to market in CA, NY Metro, and Seattle.
Eligibility Requirements
Must be 18 years or older.
Must have a high school diploma or equivalent.
Must be willing to take a drug test, submit to a background investigation, and provide fingerprints as part of the onboarding process.
Must be able to satisfy Section 19 of the Federal Deposit Insurance Act.
All legal authorization to work in the U.S. is required. No sponsorship for employment visas.
EEO and Diversity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are proud to offer an inclusive culture where every individual’s skills, experience, and voice are heard and valued.
Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please let us know if you require an accommodation to apply for a job or to perform your job.
Examples of reasonable accommodations include changes to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
For special accommodations, please call our Career Support Line at 1‑866‑301‑5627 (Mon‑Fri, 8‑am to 5‑pm CST).
Commitment to Inclusion We build a future where all can belong, connect, and turn ideals into action. Over 50% of our workforce participates in Employee Resource Groups (ERGs), giving everyone a safe space to learn and grow.
#J-18808-Ljbffr